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Added on  2020-03-16

15 Pages3611 Words231 Views
PROJECT MANAGEMENT

Table of Contents1.Introduction...................................................................................................................................22.Issues in the Company...................................................................................................................23.Six Sigma Approach......................................................................................................................24.Continuous Improvement Plan for the Latino Engineering............................................................3Define................................................................................................................................................4Measure.............................................................................................................................................4Analyse..............................................................................................................................................4Improve.............................................................................................................................................5Control...............................................................................................................................................55.Six Sigma Tools............................................................................................................................66.7 QC Tools....................................................................................................................................67.Conclusion.....................................................................................................................................8References.............................................................................................................................................91

1.Introduction The Project is for developing the continuous improvement plan for a company. Thecompany called as Latino Engineering is a midsize company which consists of 300employees in a place called New South Wales in Australia. The founder of the company wasDominic Latino. The company offers the design, development and the production of thespecialist engineering equipment for different oil & gas, utilities, construction andinfrastructure industries. This company has covered many investors who wanted to become astakeholder or even the owner of the company by buying it entirely. After spending 30 yearsin the company, Dominic wanted to sell the Latino Engineering. Dominic at the age of 65,sold his company. After the takeover, some of the senior engineers went for otheropportunities. The new owner of the company tried the best to maintain the name of thecompany. But after one year of the takeover, the company received many issues from theclient side. The issues are going to be discussed in the upcoming sections and the continuousimprovement plan is going to be generated for resolving the issue. The root cause of the issueis to be identified and then the plan is to developed to resolve the mentioned issues. The SixSigma approach is used for developing the continuous improvement plan for the LatinoEngineering. The steps involved in the Six Sigma approach is followed for the continuousimprovement plan. The tools techniques that are used in the six sigma approach is alsodiscussed in this assessment.2.Issues in the CompanyIssues that are found in the Latino Engineering company after one year of the takeover is listed below.Defects are found in the delivered engineering equipment.Design issues and the development follow up issue with the client.Taking more turnaround time to resolve the issue.The Customer service team was not responsive.In some of the cases, the engineering equipment was packed and delivered wrongly to the clients.2

3.Six Sigma ApproachSix Sigma is the approach that is used in the organizations for improving the ability ofthe processes involved in the business. The increase in the performance and the decrease inthe variation of the process makes the reduction in defects and it improves the profits, moraleof the employee, product quality or service of the product. It is considered as a data drivenapproach and the experts of the six sigma use the quantitative and qualitative methods toimprove the process of the organization (Rao, Bajpai and Verma, 2009). The six sigmamethodology includes a two different methodologies called as DMAIC and DMADV asfollowsDMAICD - DefineM - MeasureA - AnalyseI - ImproveC - ControlDMDAVD - DefineM - MeasureA - AnalyseD - DesignV - VerifyThe above mentioned steps is used to identify the root cause of the issues and then theimplementation of the solution to resolve the identified issues (Rao, Bajpai and Verma,2009). The pictorial representation of the six sigma approach in the perspective of the projectis in the appendix 1. This six sigma approach has some benefits. The benefits of using thisapproach is listed below.Customer Loyalty is improved.The use of six sigma manages time consumption of the project in an efficientway.Cycle time gets reduced.Employees involved in the project gets motivated.Planning of the project follows a strategy.3

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