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Project Plan on Developing Online Ticketing System

   

Added on  2020-03-01

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A PROJECT PLAN PROPOSAL OF DEVELOPING AN ONLINE TICKETING SYSTEMFOR THE ANNUAL RIVERINE AGRICULTURE AND LIFESTYLE SHOW (RALS) Submitted byAffiliationSupervisor’s nameDate of submission

Part one: Measurable organization valueThe main goal of the project is to develop an online computer based ticketing system for theannual Riverine agriculture and lifestyle show. The project is purposed to bring two generalvalues to the sponsoring organization[ CITATION Bry13 \l 1033 ]. The organization will be able toeliminate long delays during the event and increase accountability of the money collected at thegate. There are also other values that through analysis can be identified this are ranked accordingto strategy, customer, financial, operational, and social. The ranking of the values will be doneaccording to the phases of implementing the project (conceptualization, initiation, planning,implementation and closure) Table1 shows a ranking summary of the values.Table1 ranking summary of the valuesType of valuePhase inimplementationNature of impactStrategyTime frame: within twoweek of generating idea ConceptualizationThe implementation of the system willincrease competitiveness of the event.SocialTime frame: One weekafter initiation as takenplaceInitiationThe entire process will involve aparticipative approach where everyonewill be participatingOperationalTime frame: three weekprocessPlanningThe project will help increaseaccountability and efficiency.CustomerTime frame: 6 weekmonth processImplementationThe customer time will be saved there willbe no delays on the gate. They canconveniently get accessed to tickets easilyFinancialLast weeks beforehanding over the projectProject closureThe client will benefit from increasedrevenue collection and easy monitoringand evaluation of the entire processRanking of the customer value

oBetter – the customer will benefit from improved service deliveryoFaster – the acquisition of the tickets will be faster and efficiently oCheaper – the customer will need not need to travel thus reduction in costsoDo more – the customer expects improved performanceThe project implementation will involve a number of stakeholders with different expectations ofhow it will be carried out[ CITATION Gid14 \l 1033 ]. The stakeholders can be those affecteddirectly or those affected indirectly it is important for the projects management to takeconsiderations of this expectations. Table 2 shows a summary of the expectations.Stakeholder Expectations Project sponsor –GlobexThe expectation is that the ticketing system will reducedelay and increase gate collectionsProject team –VirtuconThe expectation is that the ticketing system will beimplemented according to the client specifications anddeliverablesVolunteersThey expect to participate in the event and be engagedin the entire processCustomersThe will get value from the event. Part two: Project scope and project scope plan1.1.1. Project scope: It shows a summary of description explaining the project. It explains theaims, objectives, key milestones, in/out frame items, project business case and projectinformation in a charter[ CITATION PMI13 \l 1033 ]. 1.1.2. RequirementsThe requirements are necessary items used to support project deliverables they can be classifiedinto technical and operative. Technical requirement will include: system equipment and tools,technical staff. Operative requirements will include: evaluation of system provider, system trialsand implementations, training of volunteers. 1.1.3.. In/out scope items

The in and out scope items define what the project will do and not do in delivering thegoal[ CITATION Gid14 \l 1033 ]. The in scope items (do’s) include; plan definition, ensuringstandard online ticketing system device is developed, integrated and implemented, the volunteersare trained on its usage, creation of public awareness on changes in ticketing system and systemruns effectively, systems will be monitored and evaluated. The out scope items (don’ts) willinclude: training customers on its usage, manual printing of the tickets the day of the event.1.1.4. Deliverables Deliverables show the key activities needed to accomplish the intended goal of theproject[ CITATION JHe161 \l 1033 ]. The project deliverable are provided with milestones asindicated as follows:i.Description of the specifications of the project- Should be completed after milestone 1ii.Project budgeting and estimations- should be accomplished following milestone 2 iii.Designing and development of the ticketing system- They will begin after milestone 3iv.Systems trainings of volunteers- Trainings will take place after milestone 4v.Trial and full implementation of the system- the deliverable will be accomplished asmilestone 5 vi.Monitoring the System and reporting- will take place as per milestone 6vii.Project evaluation and closure- Signifies the end of the project will be milestone 7 1.1.5. Acceptance criteria The company needs a system that will enable to solve the problems. The online ticketing systemto be adopted is purported to increase accessibility to tickets, increase accountability in collectionof revenue and increase performance reporting to the patrons. The flow chart shows theacceptance criteria.Increased ticket accessibilityMore revenue collectionIncreased accountability and reporting’s

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