Report | ICT Project Management

2017
Assessment 3
ICT Project
Management
Project Charter
Student’s Name
Name of University

Project Charter
INDEX
Part One............................................................................................................................................................2
Project Description:.......................................................................................................................................2
Area of Impact:..............................................................................................................................................2
Project value:................................................................................................................................................3
Metrics & Time target:...................................................................................................................................3
Part Two............................................................................................................................................................3
Scope Management Plan..............................................................................................................................3
List of Resources:.........................................................................................................................................4
People.......................................................................................................................................................4
Technology................................................................................................................................................4
Facilities....................................................................................................................................................4
Others........................................................................................................................................................4
Part Three.........................................................................................................................................................5
Work Breakdown Structure...........................................................................................................................5
Milestone List................................................................................................................................................7
Resource & Cost loaded to each Activity......................................................................................................8
Cash Flow Curve...........................................................................................................................................9
Gantt chart..................................................................................................................................................10
Part Four.........................................................................................................................................................12
Assumptions................................................................................................................................................12
Risk Analysis...............................................................................................................................................12
Part Five..........................................................................................................................................................13
Quality Management Plan...........................................................................................................................13
Verification Activity:.....................................................................................................................................13
Validation Activity:.......................................................................................................................................13
Part Six............................................................................................................................................................14
Project Closure & Project Evaluation..........................................................................................................14
Appendix.....................................................................................................................................................14

Project Charter
References......................................................................................................................................................16
Part One
Project Description:
A show is arranged by BT&Sons every year in November which they call RALS. In this show, they
display their agricultural and lifestyle equipment. They sell tickets for the show arranged. They
contribute the money they earn by selling tickets for the well-being of the native people to a trust
called ICV. The show lasts for three days. There the ticketing system is hand operated so many
problems occur, thus RALS decided to transform the hand-operated ticketing system to online
ticketing system. For this transformation, BT&Sons gave the project to Virtucon.
Area of Impact:
Rank 1 - Customer:
The customers who will visit show will be very happy and satisfied. This new system will help them
in the reservation of tickets before the show begins in November without standing in the queue
outside the ticket counter.
Rank 2 - Operational:
Majority of customers will reserve their tickets online due to this system so the workload can be
reduced.
Rank 3 – Finance:
RALS will get more money as more customers will attend the show.
Rank 4 – Strategy:
Globex will contribute more to ICV as more tickets will be sold and they will earn more.
Rank 5 – Social:
Since Globex will contribute more money to ICV it will become easier for them to show their
concerns for the society.

Project Charter
Project value:
Value 1 (Faster):
The workers who manage the ticket counter and the security gate will get relief as there will be no
crowd in the main gate and they will be able to do their work faster.
Value 2 (Do more):
Globex will be inspired to develop the show more by these good results.
Metrics & Time target:
Metrics Target
Fewer workers can fulfill the desires in the main gate and ticket counter During the show in November
Beginning of earning money before the beginning of the show Before the start of RALS
For the increase in income, contribution to ICV by 38% more After RALS show
Starting with revenue income before the beginning of the show in
November
Before the start of RALS
Part Two
Scope Management Plan
Define Scope (Khan, 2006):
The main target of this project is to develop a web-based computerized ticket reserving system to
permit those who visit the show to reserve their tickets online before the show begins in November.
This will decrease the workload on the workers in the main gate and ticket counter. The system will
be easily open to all devices.
Collect Requirements:
The personal identity proof for first time sign in, open to all devices, free from cyber-attack and a
scanner ID for identification of customers should be contained.
In-Scope: