The project involves the upgrade and deployment of an information system for a private tourist business. The project has a critical path with various activities and internal/external resources involved, which may lead to conflicts, disputes, or problems during the project lifecycle. A Project Manager will be responsible for resolving these issues using a project management methodology such as PMBOK. Agile methodology with SCRUM framework will be used to develop the system, allowing for easier incorporation of changes and connection with stakeholders.