Project Quality Plan for a 4-Storey Building Construction

Project Quality Plan
Project Name:
Department:
Focus Area:
Product-Process:
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Project Quality Plan Version Control
Version Date Author Change Description
Confidential Project Quality Plan
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criteria, or quality standards.

TABLE OF CONTENTS
1 PROJECT QUALITY PLAN PURPOSE.......................................................................3
2 QUALITY MANAGEMENT METHOD...........................................................................3
2.1 QUALITY PLAN PROCESSES...................................................................................3
2.2 PROJECT OVERVIEW..............................................................................................3
2.3 QUALITY STANDARDS............................................................................................3
2.4 QUALITY TOOLS....................................................................................................4
2.5 QUALITY MANAGER’S RESPONSIBILITIES................................................................4
3 PROJECT QUALITY ASSURANCE.............................................................................4
3.1 QUALITY ASSURANCE PROCEDURES......................................................................4
3.2 PROJECT MONITORING PROCESSES.......................................................................4
3.3 PROJECT IN-PROCESS QUALITY MONITORING........................................................4
4 PROJECT QUALITY CONTROL..................................................................................4
4.1 PROJECT DELIVERABLES.......................................................................................4
4.2 PROJECT QUALITY CONTROL PROCEDURES...........................................................4
4.3 PROJECT DELIVERABLES TEST & ACCEPTANCE PROCESS.....................................4
4.4 PROJECT DELIVERABLES ACCEPTANCE CRITERIA..................................................4
5 PROJECT AUDITS & QUALITY REVIEWS.................................................................4
6 MANAGEMENT ESCALATION PLAN.........................................................................4
7 QUALITY TEAM ROLES & RESPONSIBILITIES........................................................4
8 QUALITY PLAN AUDIT LOG.......................................................................................4
9 QUALITY PLAN APPROVALS.....................................................................................4
10 APPENDICES...............................................................................................................4
10.1 PROJECT QUALITY PLAN SECTIONS OMITTED........................................................4
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1 PROJECT QUALITY MANAGEMENT PLAN PURPOSE
“The purpose of this project quality plan is to describe all the activities involved in the
construction of a 4-storey building with the intent to deliver a product by concentrating on
realizing the client’s quality expectations. Accordingly, the company’s policy is to ensure that it
is in a position to provide a quality product at the lowest cost, within the timeframe and to the
client’s specifications.”
2 QUALITY MANAGEMENT APPROACH
Managing project quality requires an approved quality plan encompassing three major quality processes
defined in Section 2.1. The quality plan is developed and approved during the project planning phase to
confirm major deliverables/milestone acceptance criteria and manage approved project processes.
2.1 Quality Objectives of the Project
“The purpose of this project quality plan is to describe all the activities involved in the
construction of a 4-storey building with the intent to deliver a product by concentrating on
realising the client’s quality expectations. Accordingly, the company’s policy is to ensure that it
is in a position to provide a quality product at the lowest cost, within the timeframe and to the
client’s specifications.”
2.2 Quality Plan Processes
 Quality Management (Quality Assurance of both the processes to deliver the product and
project management processes)
Quality assurance activities focus on both the processes to create the product but also the
processes to manage the project. Quality assurance is a method to ensure the project will satisfy
the quality standards and will define and record quality reviews, test performance, and customer
acceptance. Quality assurance is based on the assumption of continuous improvement.
 Quality Control
Quality control activities are performed continually to verify that project management and project
deliverables are of high quality and meet quality standards. Quality assurance also helps uncover
causes of unsatisfactory results and establish lessons learned to avoid similar issues in this and
other projects.
 Project Deliverables and Processes Acceptance Criteria
Project team members and key stakeholders agree at the project planning stage on formal project
processes and major deliverable acceptance criteria that will be used to evaluate final deliverable
results before the results are formally approved.
Differences between Quality Assurance and Quality Control
“Quality assurance is a process which focus on giving assurance regarding the quality request to
be attained while quality control focus on meeting the quality request.
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QA target to prevent defect while the goal of QC is identifying and improving the defects.
QA is a technique of managing quality while QC is the approach to verify quality.
QA process does not include program execution whereas QC involves program execution.
QA is the process of establishing the project deliverables whereas QC is the process of verifying
the project deliverables.”
2.3 Project Overview
“Commercial buildings such as an office accounts for approximately 20 percent of the
construction output in Canada. Therefore, the commercial industry demands for buildings which
are fast to construct, flexible, high quality as well as adaptable in the application and energy
efficient is usage (Pheng, & Meng, 2018). Accordingly, composite as well as steel construction
which is used in the construction of the 3-storey building which has long span benefits, rapid
speed of construction, enhanced quality as well as reduced environmental effects. The goal of
this construction project is to build commercial buildings which are energy sufficient and of high
quality which is environment friendly. Accordingly, the 3-storey building is constructed with
available resources in addition to manually levelled resources with the help of Microsoft Project
software. The total construction costs is estimated at $30,000. Certainly, to make sure that there
is no clash in activities the project employ a project plan which schedules each task and the
timeframe. The assumption made in the project is that there.”
2.4 Quality Standards
“There are various risks in construction project therefore the construction will be done against the
construction International standardization of organization (ISO). In order to ensure quality
standards the construction will observe several steps to improve the construction quality
standards (Griffith, Stephenson, & Watson, 2014). The first step is getting the right specification
by checking on manufacturer’s websites and product installation specifications as well as
reviewing the building code and industrial standards. Another quality is construction site
specification and defining the right approach by looking for any discrepancies. Quality standards
help to determine ways on how to eliminate causes of unsatisfactory performance.”
2.5 Quality Tools
“Check-sheet: it is used for recording the construction events and non-events.
Checklist: It is used to inform the project manager if there are certain things which ought to be
checked.
Histogram: It provide the graphical illustration of the specific measured values in the
construction data set based on the frequency of occurrence which aid in visualizing the
distribution of data.
Pareto analysis: It is an approach used to give priority to the problems in the construction project
in order for early attention to focus of such issues with the greatest impact.
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