Presenting Research to Audience: A Written Form

This assignment presents research on employee job satisfaction and engagement, with various studies and references provided. The content includes journal articles, books, and reports that examine the relationship between job satisfaction, organizational commitment, and goal orientation. Additionally, it touches upon the impact of job performance, work environment, and rewards on motivation theory.

University
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By
Date
Name
Lecturer’s Name

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Contents
Task 1..........................................................................................................................................................3
AC 1.1 Formulate and record possible research project outline specifications........................................3
AC 1.2 Identify the factors that contribute to the process of research project selection...........................4
AC 1.3 Undertake a critical review of key references..............................................................................5
AC 1.4 Produce a research project specification......................................................................................6
AC 1.5 Provide an appropriate plan and procedures for the agreed research specification......................7
Task 2..........................................................................................................................................................8
AC 2.1 Match resources efficiently to the research question or hypothesis.............................................8
AC 2.2 Undertake the proposed research by the agreed specification and procedures.............................9
AC 2.3 Record and collate relevant data where appropriate..................................................................10
3.1 Use appropriate research evaluation techniques..............................................................................12
3.2 Interpret and analyse the results regarding the original research specification.................................12
3.3 Make recommendations and justify areas for further consideration.................................................13
Task 3........................................................................................................................................................14
4.1 Use an agreed format and appropriate media to present the outcomes of the research to an audience
...............................................................................................................................................................14
References.................................................................................................................................................16
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Task 1
AC 1.1 Formulate and record possible research project outline specifications
Research objectives and aims
The purpose of the report is to conduct research on the job satisfaction of the employees in
growing industry which will allow an organization to remain competitive. Besides that, the
primary aim is to provide recommendations to shareholders of the selected case study
organisation , Asda, as well as senior management of a particular organization to create
strategies to beat their rivals (An assessment of the Small Business Innovation Research
program, 2004).
Research Questions
 What are the issues of employee’s job satisfaction on organizational performance?
 What strategies needs to be followed to solve these issues?
 What are the impacts of employee retention and employee turnover?
 Produce appropriate recommendation to Asda.
Introduction
The organization considered here is Asda. In international business, most of the organizations are
facing serious challenges during the workflow. Organizations such as Asda is facing issues like
employee retention problems as well as their job satisfaction. The research is about dealing with
these problems and to satisfy the employees so that Asda can continue to forward their
organizational aims and objectives. There are various issues like job security, communication
problems, ethical and cultural problems between the employees, lack of teamwork, bad
relationship with co-workers and so on the impact the organization adversely (Kelley and
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Randolph, 2002). In 2015, eighty-eight percent United States representatives announced they
were happy with their occupation general. Besides, thirty-seven percent revealing that they were
incredibly fulfilled and fifty-one percent detailing that they were to some degree fulfilled.
Moreover, quantitative and qualitative data collection method are considered here for collecting
data and information about the issues. Primary and secondary research are also done here.
Qualitative Research: Qualitative research is called field explore which ordinarily incorporates
hands-on work. Researcher watches and records events and direct in their indigenous territory.
Researcher visits people to look at the subject as it actually or behaves. The expert of individual
research are stressed with process and practice as opposed to comes about (Index to Qualitative
Health Research, 2001).
Quantitative Research: Qualitative research is called field ask about which incorporates hands-
on work. Researcher watches and records events and direct in their indigenous territory. Expert
visit people to look at the subject as it actually or consistently behaves. The researcher of
individual research is concerned with process and practice as opposed to coming about.
Primary Research: The analysis incorporates gathering data, however, going out and
assembling information yourself by surveys, interviews, ethnographic research (Index to
Qualitative Health Research, 2001).
Secondary Research: Secondary data get-together is the technique which combines gathering
data from the journals, books, articles. Helper research is the most broadly perceived
methodology used; it is in a general sense getting to information which starting at now been
assembled and disseminated.
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AC 1.2 Identify the factors that contribute to the process of research project selection
The resource topic is selected as a contemporary issues and these issues are mostly seen in
businesses. In today’s workplace, the issues regarding job satisfaction of employees is important.
Factors which are concerned about the research project are research process, hypothesis and
research issues. Moreover, a research process cannot happen without an issue which is
considered as a heart of the research technique (2011 employee job satisfaction and engagement,
2016). The organization can solve the issue by variables, and these variables must be
fundamental and have the ability to be perceived easily, and every research problem must have a
hypothesis. The theory is an uncertain declaration of the consequence of research which centres
the company between no less than two variables holding up to be checked. The method allows
the master to incorporate the speculation arrange if ended up being authentic. Research theory is
settled through deciphering a clearly described investigate the issue. Investigate issue will be
explored first. Also, the researchers explore the centrality of the research issue, sources of the
research problem, thought and dared to take after when ask about the issue is being definite
(Tampubolon, 2016). The variable ID will be discussed second through the three common
variables and four visible estimation scales. Variables are quantifiable components that can
expect more than one regard. The three sorts of variables are portrayed: external, independent as
well as dependent variables. The substitute hypothesis and the theory of the expert are the most
important variables while doing or exploring research.
AC 1.3 Undertake a critical review of key references
Many journals, books and articles have addressed the problem that most of the organization in
nowadays are facing with job satisfaction problems of the employees. According to most of the
employees working in a business firm, they are not getting the required salary which they are
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expecting to get after a long time of hard work for eleven to twelve hours per day. As anyone
might expect, as the economy has remained moderately stable in the course of the most recent
few years, organizations like Asda may have wound up having the capacity to reintroduce
motivating forces and lives that had been diminished or disposed of accordingly of the Great
Recession. According to Haile (2015), Forty-five percent of representatives detailed that they
would be likely or liable to search for different employments outside their ebb and flow business
firm inside the following year. Then again, representatives have the greater adaptability to search
out business openings that better fit their needs and needs as opposed to staying in a position for
its employee stability. ZIEGLER, HAGEN and DIEHL (2012) stated that the employees are
seeking for benefits, but they are not getting. As a result, most of the employees are resigning
from the company and moving on to another organization to grow their career.
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Job satisfaction or employee satisfaction has been represented in an extensive variety of ways.
Some trust it is essentially how content an individual is with his or her occupation, by the day's
end, paying little mind to whether they like the business or individual points of view or parts of
vocations, for instance, nature of work or supervision. Few things frustrate workers more than
not perceiving what they should do, or being considered responsible for endeavors they weren't
told were theirs. The organization must make a clear expected arrangement of duties regarding
every illustrative and overview it with workers when they start work. In case you will do this for
current laborers, meet with them to get their data. Besides, employees get a kick out of the
opportunity to know they are esteemed and that their occupations are secure. Have managers
make physically composed notes to workers who perform well. Hold a team fitness contest or
worker outing to collect family relationship. Exactly when laborers are progressed, send a press
to release to their close-by day by day paper. Make a worker newspaper that tells workers how
the business firm is getting along and spotlights laborers.
AC 1.4 Produce a research project specification
The specifications of this particular research project are research objectives, research rationale,
and hypothesis statement, the scope of the research, literature review, research methodology,
research approaches and ethical consideration of the research. Research objective has been
described above. Research rationale is used for carrying out this research project which lies in
the well-documented findings in the literature (Lloyd Thomas, 2005). Moreover, the hypothesis
is a statement that proposes a likely explanation for a trend or an event. According to the scope
of the research, the researcher evaluates the findings of the study and recommend Asda to remain
competitive and to make improvements on their services salary system. As a result, the company
can encourage their employees to work hard and gain competitive advantage. The literature
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review of this research project is concerned about the quotations from famous authors and
writers based on job satisfaction, employee motivation and employee retention strategies. The
literature review also states about adverse impacts of employee turnover. Moreover, research
methodology helps a researcher to perform the research in a step-by-step manner (Wood, 2004).
The researcher uses secondary and primary research process for collecting information. The
interpretivist approach was considered here as a research approach.
AC 1.5 Provide an appropriate plan and procedures for the agreed research specification
Plan and Timescale for the Research The dates should be up to date
Task Start
Date
End
Date
Duration
Research aims and
objectives
24/03/17 24/03/17 24 hours
Literature review 25/03/17 27/03/17 3days
Questionnaire
design
28/03/17 28/03/17 1 day
Questionnaire
distribution
29/03/17 29/03/17 1 day
Data collection and
analysis
30/03/17 31/03/17 2 days
interaction of data 1/04/17 2/04/17 2 days
Recommendation
and
2/04/17 3/04/17 1 day
Presentation 3/04/17 04/4/17 2 days
Task 2
AC 2.1 Match resources efficiently to the research question or hypothesis
Based on the first issue, the issues which affect the job satisfaction of the employees are working
conditions, the opportunity for advancement, stress level, workload, respect from co-workers,
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financial rewards as well as the relationship with the supervisors of companies like Asda.
According to HAN (2008), the workers are more satisfied with their present job if they see an
available path to move up the ranks in the organization. Moreover, some research says that
employees are dissatisfied with their workload and inflexible timings. The employees have to
deal with a workload that is far too heavy and deadlines that are impossible to reach.
Consequently, it can cause job satisfaction to erode for even most of the dedicated employees
who are willing to work hard. Based on the second question, the organization has two ways by
which they can make strategies. Initially, Asda can train their employees in such a way so that
they can complete the particular project in appropriate deadlines. Secondly, the company should
increase their pay rate along with the addition of incentives and bonuses. It will make an
employee happy, and they will be willing to work.
Sample Interview Question
1. How many years have you been working with ASDA?
a. 0-4 years
b. 4-6 years
c. 6-9 years
d. More than 9 years
2. How is the environment of the workplace?
a. Red Tapism
b. Whimsical
c. Participative
d. Autonomy
3. Is working with Asda is satisfactory?
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a. Disagree
b. Agree
c. Neutral
d. Strongly agree
4. “The organization has good career prospect for its employees”
a. Strongly Disagree
b. Agree
c. Neutral
d. Disagree
Gruneberg (2014) stated that low job satisfaction of the employees of organizations leads to
reduced overall morale, lack of productivity, an increase of high employee turnover rates and so
on. Low job satisfaction also creates high turnover rates with employees. Many industries from
food to clothing suffer from high turnover rates and the inability to retain qualified and skilled
workers. Also, it is up to small business managers and owners to find a method to increase job
satisfaction. A little job satisfaction can also lead to negative attitudes of employees which can
spread throughout the workplace and thereby be influencing others to resign jobs
(Puangyoykeaw and Nishide, 2015). Communication is also an issue which leads to conflict
among many employees and thus results in employee turnover. Therefore, the organization must
train their employees regarding how to maintain a relationship or how to communicate properly
with co-workers without the involvement of personal matters. Job satisfaction is impacted by the
view of an employee about the fairness of the organization wage scale and the current
compensation he or she may be receiving (Sell and Cleal, 2011).
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AC 2.2 Undertake the proposed research by the agreed specification and procedures
The researcher needs to keep in mind about the interview structure while taking interviews from
the members of Asda. First of all, a sample of the interview, its design and strategy need to be
followed by an interviewer.
Interview Sample: The interview were conducted on a sample of six undergraduate students
from a target population. The others are employees and members of Asda. It has been found that
the students who were on internship program reported about job satisfaction (Sample, 2008).
During internships, they are paid with reasonable amounts. But the members of Asda said that
sometimes they have to work with inflexible time. During rush hours, it becomes a difficult
situation for them to handle a large population of customers.
Interview Strategy: The interview procedure is the preparation of necessary actions which
needs to be done in an interview session. An essential list was made which consists of open-
ended questions so that the researcher can follow the interpretivism approach. The strategy was
to record the interview on a tape recorder, and it has been achieved successfully.
Interview Design and Validity: The researcher has personally loomed to talk about directing
the possibility of the interview. Moreover, the participants asked questions about the time
arrangements and process which were convenient to both the participants and the researcher
(Paulo, Albuquerque and Bull, 2016). The validity of the research was tested by conducting two
interviews with the general employees of Asda before the primary interviews.
AC 2.3 Record and collate relevant data where appropriate
Sample of Descriptive Statistics
Respondents Age Gend Income Status Part- Satisfied with
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(R) er ( £ ) timer/Full-
timer
job?
(Y/N), Yes or
No
R1 Male 20 3270 Student Part-timer Y
R2 Male 22 3280 Employe
e
Full timer N
R3 Male 21 3270 Employe
e
Part-timer Y
R4 Male 19 3370 Student Part-timer Y
R5 Female 21 4000 Student Part-timer N
R6 Female 24 4000 Employe
e
Full timer N
R7 Male 20 3270 Student Part-timer Y
R8 Male 23 3170 Employe
e
Full timer N
R9 Male 21 5200 Employe
e
Part-timer Y
R10 Female 20 3270 Employe
e
Full timer N
R11 Female 20 3260 Employe
e
Part-timer Y
R12 Male 23 3270 Employe
e
Full timer N
R13 Female 24 4200 Student Part-timer Y
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R14 Male 22 3270 Student Part-timer Y
R15 Male 20 3270 Employe
e
Full timer Y
R16 Male 22 3270 Employe
e
Full timer Y
From the above descriptive statistics, it has been found that most of the participants are
employees and the rest are students. Most of the students are working part-time, and most of the
employees are working full-time (Gambacorta and Iannario, 2013). The employees who are
working part-time are satisfied with their job even if the salary scale is low. The part-time
working employees reported that part-time jobs are good for flexible timings even if the salary is
low. The others who are working full-time reported that they have an inflexible working time,
communication issues and these affects their personal timings and emotions. From the above list,
females are earning more than the males. Each and every company should provide appropriate
salary to appropriately positioned employee. Males and females should not be discriminated
based on their salary scale and other factors.
3.1 Use appropriate research evaluation techniques
Evaluation Techniques: The researcher has conducted semi-structured interviews on one on
one introduce. The more rich data was assembled by individuals. Authenticity threat to the
meeting is the usage of the driving request or the presumptions examiner's which affect what
worth looking at. The authenticity and achievement of a meeting lay on the whether the
respondent's supposition is legitimate (Sell and Cleal, 2011). The live method for very close
meeting and lingo inconvenience is hard to keep up a vital separation from. Of course, the
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unusualness gave rich and significant data. The researcher has use participatory approach in
which the meeting data are surveyed and augmentations inside authenticity. Patton said that
equality is lessening since responses are differing in each meeting. Interviews develop their
specific insight which analysed itself. Surveyor had pulled encouragement from the data which
when grasped sounds strong, convincing and reliable (Sell and Cleal, 2011). The expert used
both recording the meeting on the tape and making once-over out of the fitting reactions. I have
used the recording gadget with a counter, and set it at zero at the beginning of each tape and
recorded counter number predictably. The tapes are later deciphered and diverged from the
proper reactions rundown with certification authenticity and faithful quality.
3.2 Interpret and analyse the results regarding the original research specification
Findings of the research: The findings and results this particular research is based on the
interviews taken from students and employees. The findings of the research show that some of
the employees of Asda are not satisfied with their jobs. Asda needs to understand what motivates
employees to reach their peak performances since motivation influences productivity. Moreover,
it is not an easy job to increase the motivation of the workers because employees respond in
various ways to their organizational practices and jobs. According to the findings, all the sample
respondents of Asda have high work content. Besides that, it is found that pay related benefits
are not highly motivating the employees (UTRIAINEN and KYNGÄS, 2009). Today, Asda
shows high level of motivation but the communication problem between the employee stills
exists due to cultural diversity issues. It is also found that most of the employees are satisfied
with the working conditions provided by Asda banks. The question is why not the entire
organization. The particular company needs to focus on the performance and motivation of each
and every employee working there. Apart from these, lack of creativities of employees also leads
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to low morality. Training sessions must be provided to each and every employee regarding
innovation and creativity. An interesting finding from the descriptive data is that the employees
who are working as a part-time are happier even if there is no job security for them. Varieties of
skills and challenging jobs keeps the employees motivated and stay in the organization for a
longer contract (UTRIAINEN and KYNGÄS, 2009).
3.3 Make recommendations and justify areas for further consideration
Work satisfaction is essential to high motivation, low turnover of employees and productivity.
The supervisors go up against the challenges of finding ways to deal with extend work
satisfaction so their organizations stay centered. Managers face the troubles of caring for
productivity, advantage and also keeping their workforce associated with and satisfied with their
businesses (McGLYNN et al., 2012). An overall economy of discriminating customers has put
asks for on managers at no other time seen. Besides, the leaders of the organization have the
obligation in regards to creating a high level of occupation satisfaction. People may show up for
work, however would they say they are secured and valuable? People are more dedicated and
associated with when there is a methodology for them to contribute their contemplations and
employee recommendations. This gives them a sentiment proprietorship and pride in their work.
Leaders can improve motivation inside their organizations by following this technique. The
pioneer must give a positive work environment. Additionally, the employees must be
remunerated with salary benefits and distinctive gifts. It is the obligation of leaders to
incorporate and augment employee engagement. Besides, the leaders must develop the aptitudes
and ability of the workforce (Hamermesh, 2003). The leaders also should evaluate and measure
work satisfaction. Constant evaluation and interminable improvement is the last walk of the
PRIDE structure. Evaluation is a steady development that incorporates a specific cycle of steps.
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The primary part of evaluation is to measure progress and make sense of what necessities
advancing. Persevering evaluation includes the estimation of attitudes, confirmation, and
motivation of the workforce. It integrates the identification of issue areas requiring improvement
and the layout and implementation of an improvement plan. Great organizations lead an
occupation satisfaction learn at least once every year.
Task 3
4.1 Use an agreed format and appropriate media to present the outcomes of the research
to an audience
The utilization of approved format as well as important media to show the results of the
researcher to an audience aids the researcher to educate and introduce the audience with the
results of his or her study. Moreover, the researcher can conduct the presentation with a small
group. The researcher can also make use of auditorium halls full of individuals (Hamermesh,
2003). PowerPoint presentation is a useful technique by which the researcher can quickly
demonstrate and educate his or her research to the audience. Aside from, the researcher must
prepare written a form of the research to present it to the audience by giving it hands to hands.
As a result, the audience can study his or her research. The feedback from the audience will help
the researcher to evaluate and assess his or her study.
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References
2011 employee job satisfaction and engagement. (2016). 1st ed.
An assessment of the Small Business Innovation Research program. (2004). 1st ed. [Washington,
D.C.]: National Academies Press.
Gambacorta, R. and Iannario, M. (2013). Measuring Job Satisfaction with CUB
Models. LABOUR, 27(2), pp.198-224.
Gruneberg, M. (2014). Understanding job satisfaction. 1st ed. [Place of publication not
identified]: Palgrave Macmillan.
Haile, G. (2015). Workplace Job Satisfaction in Britain: Evidence from Linked Employer-
Employee Data. LABOUR, 29(3), pp.225-242.
Hamermesh, D. (2003). The changing distribution of job satisfaction. 1st ed. Cambridge, MA.:
National Bureau of Economic Research.
HAN, Y. (2008). The Relationship between Job Performance and Job Satisfaction,
Organizational Commitment, and Goal Orientation. Acta Psychologica Sinica, 40(1), pp.84-91.
Index to Qualitative Health Research. (2001). Qualitative Health Research, 11(6), pp.857-862.
Kelley, W. and Randolph, M. (2002). Careers in clinical research. 1st ed. Washington, D.C.:
National Academy Press.
Lloyd Thomas, K. (2005). Specifications: writing materials in architecture and philosophy. arq:
Architectural Research Quarterly, 8(3-4), p.277.
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McGLYNN, K., GRIFFIN, M., DONAHUE, M. and FITZPATRICK, J. (2012). Registered nurse
job satisfaction and satisfaction with the professional practice model. Journal of Nursing
Management, 20(2), pp.260-265.
Paulo, R., Albuquerque, P. and Bull, R. (2016). Improving the Enhanced Cognitive Interview
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30(5), pp.775-784.
Puangyoykeaw, K. and Nishide, Y. (2015). Organizational Commitment and Turnover Intention
in Low-Skilled Immigrant Workers in Thailand: An Empirical Assessment of Need Satisfaction,
Job Satisfaction and Overall Life Satisfaction Factors. International Journal of Business and
Management, 10(5).
Sample, I. (2008). Interview: The man behind the God particle. New Scientist, 199(2673), pp.44-
45.
Sell, L. and Cleal, B. (2011). Job Satisfaction, Work Environment, and Rewards: Motivational
Theory Revisited. LABOUR, 25(1), pp.1-23.
Sell, L. and Cleal, B. (2011). Job Satisfaction, Work Environment, and Rewards: Motivational
Theory Revisited. LABOUR, 25(1), pp.1-23.
Tampubolon, H. (2016). THE RELATIONSHIP BETWEEN EMPLOYEE ENGAGEMENT,
JOB MOTIVATION, AND JOB SATISFACTION TOWARDS THE EMPLOYEE
PERFORMANCE. Corporate Ownership and Control, 13(2).
UTRIAINEN, K. and KYNGÄS, H. (2009). Hospital nurses' job satisfaction: a literature
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Wood, P. (2004). Response to: The TETRAD Project: Constraint Based Aids to Causal Model
Specification. Multivariate Behavioral Research, 33(1), pp.149-156.
ZIEGLER, R., HAGEN, B. and DIEHL, M. (2012). Relationship Between Job Satisfaction and
Job Performance: Job Ambivalence as a Moderator. Journal of Applied Social Psychology,
42(8), pp.2019-2040.
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