Industrial Services Business Project Presentation

This project presentation focuses on the Industrial Services Business and its aim to improve quality, enhance reliability of operational assets and bring down operational costs. It includes stakeholder analysis, management strategies, risk analysis, budget template, key performance indicators, and lessons learned. References are also provided.

Industrial Services Business
Project Presentation

Project Scope
Industrial Services Business
Variety of services to the customers and
business enterprises
Improve the quality
Enhance the reliability of the operational
assets
Bring down the operational costs

Project Aims & Objective
Factors that lead to the reduction in
reliability
Factors that lead to the reduction in quality
 Evaluation of the measures to enhance
reliability and quality
Recommendation of the strategies for
effective implementation
Adherence to the project costs and time

Analysis of Stakeholder Groups
Ten stakeholders in the organization
Joe Bennett: Interim President
Secondary Stakeholders
The United Way of Davidson County
Ncarf
Gray Wilson, Cathy Misenheimer, and Doug
Meredith

Stakeholder Issues
Secondary stakeholders have different
demands
Difference in perspectives and viewpoints
Difficulty in problem-solving and decision-
making activities
Increased number of conflicts
Increased disputes and overall project risks
Collaboration and resolution becomes
difficult

Stakeholder Management Strategies
Belbin’s model for team roles
Action-oriented roles
Complete-Finisher (CF)
Pay attention to minute details
Concerned with deadlines
Push the team
See the project is completed successfully
Stakeholder communication, reporting, and
information sharing

Risk Analysis & Risk Mitigation
Primary Risk Driver: Approach of delivery
facilities to the clients
Development of various risks
 Cost, quality, and schedule risks
Risk Mitigation Strategies
Risk management using project management
methodologies
Project reviews and audits
Automated tools for risk identification and
analysis

Project Tasks & Phases
0 - Equipment Cleaning Service Project
1 - Start
2 - Project Initiation and defining objectives
2.1 - Defining of project plan and setting of objectives
2.2 - Determination of the project budget
3 - Planning for Implementation of Cleaning works
3.1 - Outlining the details of project implementation
3.2 - Planning of deployment of manual staff
4 - Conduction of Cleaning activity
4.1 - The cleaning equipment are deployed
4.2 - Conduction of equipment cleaning service
5 - Final Closure of the Project
5.1 - Placing and fitting of cleaned equipments
5.2 - Gaining feedbacks from the Company
6 - Stop

Project Gantt ChartID Outline
Number
Task
Mode
Task Name Duration Start Finish
0 0 Equipment
Cleaning Service
Project
67 days Wed
16-01-19
Thu
18-04-19
1 1 Start 1 day Wed 16-01-19Wed 16-01-19
2 2 Project
Initiation and
defining
objectives
7 days Thu
17-01-19
Fri
25-01-19
3 2.1 Defining of
project plan
and setting of
objectives
2 days Thu
17-01-19
Fri 18-01-19
4 2.2 Determination
of the project
budget
5 days Mon
21-01-19
Fri 25-01-19
5 3 Planning for
Implementation
of Cleaning
works
17 days Mon
28-01-19
Tue
19-02-19
6 3.1 Outlining the
details of
project
implementation
13 days Mon
28-01-19
Wed
13-02-19
7 3.2 Planning of
deployment of
manual staff
4 days Thu
14-02-19
Tue
19-02-19
8 4 Conduction of
Cleaning
activity
25 days Wed
20-02-19
Tue
26-03-19
9 4.1 The cleaning
equipment are
deployed
2 days Wed
20-02-19
Thu
21-02-19
10 4.2 Conduction of
equipment
cleaning
service
23 days Fri 22-02-19Tue
26-03-19
11 5 Final Closure of
the Project
17 days Wed
27-03-19
Thu
18-04-19
12 5.1 Placing and
fitting of
cleaned
equipments
10 days Wed
27-03-19
Tue
09-04-19
13 5.2 Gaining
feedbacks
from the
Company
7 days Wed
10-04-19
Thu
18-04-19
14 6 Stop 0 days Thu 18-04-19Thu 18-04-19 18-04
07-01 28-01 18-02 11-03 01-04 22-04 13-05 03-06 24-06 15-07 05-08
01 January 21 February 11 April 01 June 21 July

Budget Template

Budget Template

Key Performance Indicators
Fiscal Metric
Actual Values and Planned Values
Calculation of
 Schedule Variance
 Cost Variance
Net Present Value (NPV) & Internal Rate of
Return (IRR)

Key Performance Indicators
Defect Rate & Open Defects
Customer Satisfaction Rate
Appearance Matrix
Sanitizing Metric
Acceptance of Deliverables
Risk(s) Status

Lessons Learned & Conclusion
Significance of each of the project stages
Project initiation
Project planning
Project execution
Project control
Project closure
Need of a project management methodology
Stakeholder analysis, management, and
communication

Lessons Learned & Conclusion
Necessary to define project scope
SMART project objectives and aims
Schedule management in project
Budget management in project
Cost benefit analysis and forecasting
Risk analysis and management

References
Belbin, R. (2010). Design Innovation and the TEAM. Design Management Journal (Former Series),
2(3), pp.38-42.
Chou, H.W., Lin, Y.H., Lu, H.S., Chang, H.H. and Chou, S.B., 2014. Knowledge sharing and ERP
system usage in post-implementation stage. Computers in Human Behavior, 33, pp.16-22.
Crawford, J.K., 2014. Project management maturity model. Auerbach Publications.
Gareth Bell, I. (2013). Teamwork makes the team work. Human Resource Management
International Digest, 21(2), pp.45-47.
Jayawardhena, C. (2010). The impact of service encounter quality in service evaluation: evidence
from a business‐to‐business context. Journal of Business & Industrial Marketing, 25(5), pp.338-
348.
Kunz, R.E., Siebert, J. and Mütterlein, J., 2016. Structuring objectives of media companies: a case
study based on value-focused thinking and the balanced scorecard. Journal of Media Business
Studies, 13(4), pp.257-275.
Lombardi, R., Caputo, A., Russo, G. and Formisano, V., 2015. Management control of contractual
networks: the business network scorecard. International Journal of Applied Management
Science, 7(4), pp.269-286.
Patanakul, P. and Shenhar, A.J., 2012. What project strategy really is: The fundamental building
block in strategic project management. Project Management Journal, 43(1), pp.4-20.
Remington, K., & Pollack, J. (2016). Tools for complex projects. Routledge
Tailby, S. (2012). Public service restructuring in the UK: the case of the English National Health
Service. Industrial Relations Journal, 43(5), pp.448-464.