Provide Leadership Across the Organization

Provide Leadership across the
organization

INTRODUCTION...........................................................................................................................................3
TASK A.........................................................................................................................................................3
1 Importance of good ethics and its impact over business growth .........................................................3
2 Leadership styles ..................................................................................................................................5
3 Impact of legislation on leadership of an organization ........................................................................6
4 Woolworth Group Ltd. Mission, purpose and values............................................................................7
5 Elaboration of Woolworth Group Ltd objectives..................................................................................8
TASK B........................................................................................................................................................10
Overview of Toyota mission and its aim................................................................................................10
TASK C........................................................................................................................................................11
Problem Solving – 1 ..............................................................................................................................11
Problem Solving- 2.................................................................................................................................12
3 Report Writing ...................................................................................................................................12
CONCLUSION ............................................................................................................................................14
REFERNCES ................................................................................................................................................16

INTRODUCTION
Every organization success is wholly based upon an effective and impressive leadership
who encourages company to adapt all opportunities so that they can achieve their goal effectively
without any hindrances. However, leaders defines an important role within an enterprise as it
helps them to acquire best positioning among competitive industry in a productive way. In
simple terms, leadership is an ability or capability of an individuals who takes an initiative to
inspire, influence, encourage their followers in order to make an increment in the productivity
and profitability of the organization within a prescribes time limit (Ingebrigtsen and et.al 2014).
On the other hand, a good ethics also go hand in hand with fair leadership skill which enable
management to provide better working condition and also high level of employee satisfaction
which improves the overall performance of company in a good way. This report is classified into
three division in which first task is based on Woolworth Group Ltd, it is one of the leading
supermarket in Australia and it is established in the year of 1924. Under this, it covers influence
of ethics, legislation over business growth and development, various leadership style, overview
of Woolworth Group Ltd mission and vision statement. The second task involves Toyota
company profile in which it requires a preparation of seminar in which explains organization
mission statement to its employees in order to attain productivity. Finally, the third task is based
on Garden of Eden in which it asked to solve some cases by providing better solution is also
mentioned here.
TASK A
1 Importance of good ethics and its impact over business growth
Ethics is a discipline which defines what is good and bad for individuals and society in order
to maintain a best relationship with each other. In other words, the definition of business ethics
can be provided as the values and beliefs followed by the organization at the time of operating
their business in the society. However, it is regarded as an important factor within business
functions or operation as morals concerns an single chaste judgment about right and wrong
(Klettner, Clarke and Boersma, 2014). Decision taken in an enterprise may be implemented by
personnel or groups, but whoever makes them they will be influenced by culture of firm. A
individual behaving ethically are their morals which guides them about the direction to move,
superior or subordinated both must decide what they think is right course of action which help

them to add value to the firm brand image in a productive manner. However, Woolworth Group
Ltd leadership builds on foundation of ethical behavior, it helps them to create long lasting
positive effect for firm, including the capability to attract or inspire, retain highly talented
personnel and building or maintaining a positive reputation within the business operation or
people. Henceforth, a good ethics is an integral component for the growth of Woolworth success
as it impact them in various ways which are explained below:
 Create better relationship between leader and personnel: The Operations in a
business when operated in an ethical form will help the company to farther generating
firmness inside an establishment for a longer period of time (Beadle‐Brown, Bigby and
Bould, 2015).
 Enhance employee performance: A lack of ethics within Woolworth business
operation, it directly influence over manpower performance which decreases company
productivity and profitability ratio. On the other hand, a fair ethical working environment
empower leader or manger to provide enormous platform which motivate each workforce
to put their full contribution towards an attainment of maximization of profit as well as
increased market share.
 Enrich company credibility: This aspect is relate with firm reputation or brand image
among competitors and industries which improve company overall performance.
However, when an organization follows good ethics within their business function it
reflect on enlargement of market size as well as generate positive attitude among
customer that add value to Woolworth reputation. Apart from this, it creates a strong
relationship among internal or external business environment which lead an
establishment to gain competitive advantage and also obtain sustainable proficiency.
Therefore, it has been signified that leadership and ethics should go by joining hand together as it
enable Woolworth Group Ltd to make good relationships in the business as well as the
organization can tackle with all unethical practices in order to protect organization from
unsupportive message, impacting negatively on the sales of the company increasing the
government intervention (Cunningham, Seaman and McGuire, 2016).

2 Leadership styles
Every organization and leader has various kinds of style which they follows in order to
accomplish their business concern content or impersonal in an effective and efficient way.
However, leadership can be defined as the process with the help of which it is possible for the
leader to influence the people in the way in which the leaders wants from them to do by making
effective use of the resources available in an impressive and creative style. Thus, the different
leadership style which Woolworth can imply into their firm operation or function are mentioned
below:
 Autocratic leadership style: Under this, it is regarded as authoritarian style in which
leader orders or tells their workforce what they want done and how they want it
accomplished, without getting any advice or suggestion from manpower which sometime
generate negative impact over Woolworth brand image. Moreover, there are particular
situation in which this style become more fruitful i.e. in fast changes where task has to be
completed within short span of time and leader puts objectives on its employees in order
to cope up with all challenges or threat in an innovative and creative style (Yahaya and
Ebrahim, 2016).
 Democratic leadership style: It is also refer as participative style in which leader takes
an initiative to involve their personnel into their business activities or procedure i.e.
problem solving and decision making process which builds motivation or encouragement
among employees. Due to this, every manpower put their best effort or contribution
towards an obtainment of increased level of profitability or productivity ratio.
Additionally, it empower leader to create good decision that could provide them with to
maintain their relationship for a longer period of time as well as can make improvement
in the performance of the employees in positive way.
 Laissez fair: In this style, leader allows the employees to make the decisions which
impact positively or negative on company and personnel performance that reflect on
market share and size. However, the leader is still responsible for the decisions that are
made. This is used when manpower are capable of analyzing or examining the situation
and determine what needs to be done and how to do it, for which they require full trust or

confidence on each other in order to achieve organization goal or objective within
prescribed time limit.
Henceforth, each style comprises its own strength and weakness and for that Woolworth
Group Ltd leader should determine which procedure suits on every business complex situation.
Due to this, they can maintain a better working relationship as well as can enrich their market
share in an impressive or productive style.
3 Impact of legislation on leadership of an organization
Business and society cannot thrive without some regulation or legislations as it help them
to sustain their connection with internal and external clients and also it help them to achieve their
objective or vision in an appropriate way without any hindrances. Along with this, it regulate the
rights and duties of people carrying out business in order to ensure fairness and also protect
manpower dealing with business from harm caused by defective services. Thus, legislation refers
as a law which has been promulgated or enacted by a legislature or other governing body or the
process of making as well as in the preparation or enacting laws by local, state or national
legislature. However, it plays a crucial role within business premises as it allow them to maintain
their discipline or code of conduct in order to acquire best positioning among competitive
marketplace. In regard of Woolworth Group Ltd legislation and leadership must go together as it
enable its manger or leader to safeguard their employees’ rights by providing Environment
protection, fair reward, equal opportunity and many more which add value over very personnel
and also enhance company brand image. Henceforth, some of the impact which legislation
throws over Woolworth leadership are mentioned below:
 Improves employee relation: Legislation is a discipline which governs or monitors the
entire process of company as well as benefits leaders in carry out their business
objectives in an impressive manner. Along with this, it enable Woolworth leader to treat
their personnel with equality which generates positive attitude among employees and also
it benefits company’s development by maintaining better relationship between leader and
followers for a longer period of time (Anderson and Sun, 2017).

 Decrease in dispute: Any confusion or ambiguity leads to huge conflict that directly
impact over organization success and enrichment. Therefore, legislation has an integral
role in their aspect as it restrict each individuals by creating any unethical practices as
well as behave ethically with each other which help Woolworth to enlarge its market size.
Along with this, it motivate leader to render equal opportunities to every manpower and
also keep transparency in communication that benefits organization to control over
conflict of interest and can generate a healthy working condition in an effectual manner.
 Enhance firm productivity: This aspect is relate with employee performance which
reflect over firm’s output or profit margin within an industry. Thus, a legislation or
regulation empowers Woolworth Group leader to behave with equality which encourages
them to put their full contribution towards an attainment of increased level of sales
growth and also high proficiency ratio. Moreover, it allows leader to participate their
personnel into business operation and activities which enhance enterprise effectiveness
and also helps them to be more competitive among an existing industry.
However, legislation is the key component for Woolworth Group Ltd leadership as it enables
them to maintain a better working condition and also empowers them to more flexible towards
all business opportunities in order to gain competitive advantage with an innovative and creative
style.
4 Woolworth Group Ltd. Mission, purpose and values
It is a leading and reputed Australian company with extensive retail interest through
Australia and New Zealand. It is establishes in the year of 22, September, 1924 by Percy
Christmas and Stanley Chatterton with an aim of being a best and first choice of customers by
providing high or best quality of product and services. In addssition, it main operation involves
supermarkets, liquor retailing, hotels and pubs, stores across Australia and many other countries.
Moreover, it serves 28 million of customers nationwide as it also handles there trade through
online which widens its network and help them to reach out end users easily. Henceforth,
Woolworth Group Ltd, purpose, mission and values are described below for which they stick for
past 94 years:
 Purpose: Woolworth Group key purpose is to add quality to customer’s life by
delivering each product or service with best quality as well as in an affordable price

which help them to gain increased level of consumer satisfaction. However, they believes
in producing products according to population taste and preferences for that they make an
attempt to examine current and emerging trend of market in order to acquire sustainable
profitability ratio (Michaelson and et.al 2014).
 Mission: Its main mission is to be a best choice for customer for which they agrees that
quality is the heart of their business and they are committed to it whole heartedly. Apart
from this, Woolworth believes in helping members of company to achieve financial
security and wellbeing by providing a range of relevant, competitively priced savings,
lending and financial services.
 Values: Its value state that they are customer obsessed, inspirational, responsible,
collaborative and committed to quality. Along with this, they consider its customer as the
backbone of company’s growth for which they always looking ahead to bring out an
innovative or creative products by acquiring all advancement in technology into their
business operation. Moreover, their another core value is its employees for which they
takes an initiative to build a better working atmosphere in order to add value to
company’s productivity and also boost its profit margin within the marketplace.
Thus, it has been signified that Woolworth is mainly stick to quality of product and at the
same time it believes in balancing internal and external business environment so that they can
acquire best positioning within competitive industry (Ghaferi and Dimick, 2016).
5 Elaboration of Woolworth Group Ltd objectives
Being an branded company within retailing industry it integral components are its customer
for that acquires several tactics or objectives in order to attract new group of population as well
as retain existing customer towards their brand. In order to accomplish the same, Woolworth
Group Ltd contains six priorities which are as follows:
 Customer 1st Team Culture 1st
 Connected, Personalized and convenient shopping experiences.
 Differentiate our Food Customer Propositions.
 Accelerate innovation in our Business Drinks.

 Unlock value in our portfolio.
 E2E processes i.e. better for customers and simple for stores.
It all begins with generating a great and long lasting retail team that listens or pays attention
towards customers, team members and suppliers. Through their voice of customer programmed
across their brands, store teams and Support Office receives daily reviews from its potential
consumers. However, this means its team focus everyday on continuing to enhance their offer
and shopping experience for customer. Our customer insights and data drive inform all our
business decisions as we become a more customer obsessed Group. To build on this, they
continue to enhance their loyalty proposition and offer customer a connected retail experience.
There are some methods or ways which Woolworth leadership acquires to achieve their goal in
an impressive manner that is described below:
 Deepens their understanding skill in order to determine their possible or potential
customer from across the globe.
 Lead the market in customer loyalty and boost membership, retention and spend.
 Drive online sales by leveraging world class system and digitalized platforms with an
increasing focus on mobile commerce.
 Build fashion credibility and performance by offering differentiated, design led private
label brands.
 Entrench an integrated quality approach, including technical innovation, governance and
compliance to ensure value and safety of our products.
 Embedded a mindset of continuous improvement in productivity and ongoing cost
optimizing (Cooke, 2016).
 Contribute to social development to build for better future for our communities as well as
to enhance firm brand image among competitive marketplace.
Thus, Woolworth has several strategies which directs their path and also encourages them to
attain their objectives in an impressive and productive manner within prescribed time limit.

TASK B
Overview of Toyota mission and its aim
Toyota is one of the leading and branded company among automobile industry which is
incorporated in the year of 27, August, 1937. Along with this, Toyota Motor Corporation’s
headquartered are in Toyota city located in Aichi, Japan. It manufactures and sells vehicles and
spare parts globally. Currently, the company operates its business worldwide with 53 overseas
manufacturing companies in 28 countries and regions. The firm vehicles are sold in more than
170 countries and regions. However, Toyota main mission is “to attract and attain customers
with high valued products or services and the most satisfying ownership experience in the
world”. In order to achieve the same, it has adopted various ways which is explained below:
 Brand image: Being a multinational company, they are highly dedicated towards a
quality of products for which they acquire latest or advanced technologies which lead
them to be a challenging for other players within industry. That is why they are called as
technology driven company who come up with attractive or modernized products that
capture the attention of wide range of population (Lindsjørn and te.al 2016).
 Implication of techniques: Additionally, it is not only focus over quality of products but
also consider waste minimizing for which they introduced a term called Just in Time and
in today’s market it is applicable by all industries in order to improve the overall
performance of firm as well as render world class safety to protect the lived of customer
or communities.
 Customer’s safety and protection: Furthermore, by aiming safe and pleasant journey
of consumer they make use of all advance technologies in order to completely eliminate
the traffic causalities or congestion that not only enable them to put smile on individual’s
nut also to enhance its market value among competitors (Körner and et.al 2016).
 Building and maintaining better relationship: Toyota believes in encouraging its
personnel to identify existing and evolving trend of marketplace as well as of customers
taste and preferences in order to gain competitive advantage in a better manner. Along
with this, they takes an initiative to expand its network by building strong or better
relationship with internal or external client who are key pioneers of company’s success

and development. Furthermore, creates a trust, loyalty or confidence among customers
by delivering high quality of products and services that enhance its productivity and
profitability ratio.
Therefore, Toyota is highly focused towards its aim and mission that describes delivering
best quality of products with an implication of advancement of technologies as well as bring high
level of customer satisfaction. Moreover, it enables them to most reputed company within an
automobile industry and also acquire sustainable proficiency in order to become a challenging or
threat for existing players.
TASK C
Problem Solving – 1
What are the professional development activities at Garden of Eden for staff and management
alike?
In order to sustain within today’s competitive industry, every organization should be
more productive and efficient and it can only gain with the help of motivated or energetic
employees who put their best effort towards an attainment of increased level of profitability
ratio. However, personnel motivation is the key determinant for the company’s growth and
development as well as enable them to gain competitive advantage in an impressive manner. In
regard of Garden of Eden, it priorities its workforce desires, need and based on that make
corrective course of action which lead them to improve their shortcomings and can put their full
contribution to increase company’s output. Moreover, Garden of Eden provides enormous
platforms for their manpower as they conduct various training session, seminar, workshops in
order to enrich employee’s performance. Along with this, they provide provision to its personnel
i.e. whoever desires to attend Garden of Eden training program company reimburse their training
fees, food, accommodation, and travel which generate positive attitude among employees
towards firm objectives and it benefits Garden of Eden by adding value to its brand image among
marketplace. Due to this professional development activities, Garden of Eden is enable to build
or maintain a strong employee relation as well as encourages them to bring innovation and
creative ideas or thoughts into their business operation without any obstacle. In addition, it not
only enrich personnel motivation but also generate team work and collaboration among each

members which benefits Garden of Eden by enlarging its proficiency ratio and volume of sales
(Weller, Boyd and Cumin, 2014).
Problem Solving- 2
What is wrong with Jerry and how can you help him improve his leadership style?
As per Jerry case, he is one of the productive micro manager of leading organization and
also takes an initiative in identifying employee capability as well as delegates each individuals in
various team in order to accomplish organizational goal or objective in an effective manner. But,
one of the main lacking factor which Jerry faces in its administration is maintaining a better
relationship with personnel as well as providing them all necessary resource so that they can
obtain profit maximization within prescribed time limit. Thus, Jerry should determine current
market scenario and based on that provide all resources within business premises so that
manpower can give their best effort with an optimum utilization of available resources in order
to enrich company profit margin. Along with this, Jerry must make an attempt to encourage their
employees to take part in business activities or procedure like problem solving, decision making
and many more. Due to this, Jerry can acquire full contribution from its personnel and it directly
impact over firm productivity by increasing its potentiality to acquire best positioning among
competitive marketplace in an impressive manner. Additionally, Jerry should also appreciate
employee’s performance by recognizing their effort or contribution and provide them an
appreciation in the form of prizes, certificate, memento, cash prize and many more that generate
high level of satisfaction among each manpower and it improves the overall performance of
company in an innovative and creative style.
3 Report Writing
Executive Summary
A successful teamwork improve workplace performance, enable better communication,
strong or healthy relationship and ultimately increases productivity. However, team is defined as
a group of two or more individuals who come together with an aim of achieving organizational
goal in a productive way within given time frame. In this report, it involves role and implication
of building team spirit among Woolworth employees and its effect over business growth or

development. Moreover, it includes decision making process for generating high level of
profitability (Dietz and et.al 2014).
Introduction
In every organization, teamwork plays a vital role as it enable them to facilitates
transparency among employees, motivates personnel and promote creativity which lead a firm to
expand its business operation in an better manner. For this report, Woolworth is considered
which one of the leading supermarket in Australia market is. This study covers importance of
teamwork and its influence over decision making process of firm.
Main Body
In every aspect of business, the diverse skills of teams re needed for reaching success and for
make use of all available opportunity an organization requires an impressive team who can
contribute towards an attainment of high level of profitability and productivity ratio. In regard of
Woolworth, teamwork is an integral component as it benefits them in various ways such as:
 It motivates or encourages unity in the workplace.
 Teamwork offers differing perspective and feedback.
 It render great learning opportunities.
 It provides improved efficiency and productivity.
 A productive teamwork promote workplace synergy.
In addition, due to this impressive and cooperative teamwork enable Woolworth business
function to implement best decision that helps them in obtaining increased level of sales growth
as well as add value to firm brand image. Moreover, decision making is the process of making
choices by identifying a decision, gathering information and assessing alternative resolution.
Henceforth, Woolworth uses step by step decision making process which help them to make
more deliberate, thoughtful actions by organizing relevant information and defining alternatives.
The process is described below:
Step 1: Examine the decision: Under this, Woolworth leader clearly defines the nature of
decision which they desire to make as thus initial stage is very important.

Step 2: Gather relevant information: Before implementing decision, Woolworth manager takes
an initiative to collect all possible or accurate data in order to bring out fair solution for their
employees issues.
Step 3: Identify the alternatives: After gathering information, Woolworth leader list all possible
and desirable alternatives so that they can cope up with all unpredictable situation.
Step 4: Weigh the evidence: Under this, they evaluate the information which they have collected
and clarifies all mistakes or ambiguities for bring high level of employee satisfaction.
Step 5: Choose among alternatives: After weighing all evidence, Woolworth management select
the alternatives that seems to be best for their business operation.
Step 6: Take action: After choosing best alternative, Woolworth leader implements corrective
course of action which lead them to maintain a better relationship with each personnel for
accomplishing their goal in a better manner.
Step 7:Review the decision and its consequences: In this final step, Woolworth consider the
results and evaluate whether it brings employee satisfaction and if not they takes an effort to
analyses the issue and implement best solution in order to gain competitive advantage.
Therefore, teamwork plays an important role in Woolworth business function as it help them to
create enormous opportunity for employees growth and also enable them to implement best
strategic decision in order to obtain sustainable profitability ratio.
Conclusion
Teamwork is important and essential for firm enhancement and expansion as well as it
enable them to accomplish the overall objective and goals of an organization. Along with this, it
allow them to participate employees within their business activities which create better
relationship and improves overall performance of an organization in an impressive and
productive manner.
CONCLUSION
It has been stated from the preceding report that leadership is an integral component in an
organization as it assist them to accomplish their business objective in an innovative and creative

style without any obstacles. Along with this, a fair and good ethics enable administration to
create best working environment as well as generate positive attitude among employees towards
firm that add value to company brand image. In addition, without a mission or vision statement
an organization cannot achieve its objective because it guides or directs the leader regarding
selection of best strategic decision for the beneficial of enterprise for a longer period of time.
Moreover, various leadership style aid leaders to build a strong relationship with each personnel
which empower them to put their full contribution towards an attainment of high productivity
and sustainable proficiency ratio. Furthermore, in order to sustain within existing marketplace
which is highly advanced or challenging flexibility or adaptability plays an essential role in order
to gain competitive advantage as well as can acquire best positioning within an industry.
Additionally, problem solving skill is also a key component for leadership so that they can
generate good connectivity among personnel and also enhance their market share in a productive
style.

REFERNCES
Books and Journals