Management & Operations Functions
Added on 2020-10-23
20 Pages6668 Words345 Views
Management & operations
Table of ContentsINTRODUCTION...........................................................................................................................3LO 1.................................................................................................................................................3P 1 Definitions of leadership & management and comparison in roles and characteristics ofleaders and managers...................................................................................................................3LO 2.................................................................................................................................................5P 2 Functions of leaders and managers in different situations.....................................................5P 3 Leadership styles and trait theory of leadership....................................................................7LO 3...............................................................................................................................................11P 4 Key approaches to operations management .......................................................................11P 5 Value, importance and role of operations manager in improving efficiency & decisionsthey make...................................................................................................................................14LO 4...............................................................................................................................................16P 6 Factors such as CSR, culture, value, ethics and sustainability impacts on the businessoperations...................................................................................................................................16CONCLUSION..............................................................................................................................17REFERENCES..............................................................................................................................18
INTRODUCTIONOperations management can be defined as a branch and an area of management that dealswith managing all the functions and operations within an organisation. The main aim ofperforming and managing operations is to create the higher level of efficiency & maximizeprofits of the company. This present report will discuss all operations and processes aboutToyota company, who is a Japanese multinational automotive publicly held manufacturer. ItsHeadquarter is in Toyota city, Japan and founded by Kiichiro Toyota in 1937. This present studywill show about the different styles and roles of leaders and manager with having different skills.They play a vital role in solving different types of situations that occur in Toyota company likelabour turnover, allocation of tasks, interpersonal conflicts etc. Operations manager also playvarious functions in order to increase efficiencies of employees as well as their business(Kiehtreiber and et.al., 2018). This report will also show operational management approaches which includes totalquality management & just in time inventory approach that supports the business in minimizingwastes and improving the quality of all services & goods which they provide. Some externalfactors like economic, Ethical consideration, culture of different countries, technological,sustainability impacts on the decision-making process of manager and leaders of the company inpositive and in negative manner.LO 1P 1 Definitions of leadership & management and comparison in roles and characteristics ofleaders and managers.Leadership: Leadership and management are called the main pillar of an organizationbecause they are main responsible for the company's growth. Leaders is an individual that guidetheir followers by providing different examples (Fernet and et.al., 2015). The focus of leaders ofthe company on doing the right things and encourage followers by different activities in order toaccomplish the vision of the company.Management: Management can be defined as a operation of dealing, controlling andcontrolling resources including HRM and operations of an organization. Manager is a personwho has the main responsiblity for administering a group of people and an organization in an
effective manner. They play various roles and functions which help them in increasing profitsand sales of the company.Characteristics of Managers &leaders Characteristics of leadersCharacteristics of mangersThe first and foremost characteristic ofthe leader of Toyota is that they leadtheir followers and employees byexamples.They know their limits and learn fromthe past.Another main characteristic of theleader of Toyota is they communicateeffectively & never stop improving.The main important characteristic of themanager of Toyota is they set a goodexample and create new ways ofmanaging tings.They do not avoid conflicts that occurswithin an organisation as deal with itfairly (Georgalis and et.al., 2015).Manager of Toyota also focus oncommunicating regularly by providingfeedbacks to their employees & leaders.Roles of leaders & ManagersRoles of leadersRoles of managersThe main role of the leader ofToyota is to improve and buildstrong relationship among betweenemployees and the business.Leaders have the ability and theytake risks for achieving determinedgoals.Leader of Toyota makes variousstrategies by involving their teammembers by which they can followguidelines and work accordingly(Ventre and et.al., 2016).The main role of the manager is to buildand develop system and processes oftheir organisation.Manager tries to control risk rather thantaking risks.Manager of Toyota company monitorall the processes and strategies andensure that all the work in going on theright track.
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