Psychoanalytic Theory of Communication : Report
13 Pages4558 Words2069 Views
Added on 2020-01-15
Psychoanalytic Theory of Communication : Report
Added on 2020-01-15
ShareRelated Documents
Communication
Table of ContentsIntroduction......................................................................................................................................1TASK 1............................................................................................................................................11.1 Relevant theories of communication to health and social care context ...............................11.2 Communication skills used in health and social care context ..............................................11.3 Methods of dealing with inappropriate interpersonal communication between individualsin health and social care settings ...............................................................................................21.4 Strategies to support users of health and social care services with specific communicationneeds ...........................................................................................................................................3TASK 2............................................................................................................................................42.1 Communication process is influenced by values and cultural factors .................................42.2 Influence and impact of legislation, charters and codes of practice on communicationprocess ........................................................................................................................................52.3 Effectiveness of organizational policies and systems in promoting good practices incommunication ...........................................................................................................................52.4 Ways of improving the communication process in health and social care settings .............6Task 3...............................................................................................................................................73.1 How you access and how you use standard ICT software packages in your own workplace.....................................................................................................................................................73.2 Benefits of using ICT in health and social care firm............................................................83.3 Impact of legal consideration with respect to ICT on health and social care organizations.8Conclusion.......................................................................................................................................9References......................................................................................................................................10
IntroductionCommunication is an activity of exchanging information between or more individuals inorder to receive and convey the intended meaning through speaking, speaking or other mediumsto receive and convey the information to others, effective communication skills are requiredbecause lack of communication skill can generate communication gap among people. Thispresent will help to understand the significance of power of communication and its skills inhealth and social care context. Further this report will help to understand that how various factorslike values and cultural etc. influence the communication process. In last this report will includesconcept of information communication technology in health and social care.TASK 11.1 Relevant theories of communication to health and social care context In health and social care context, there are various types of theories of communication.The psychoanalytic theory of communication is described below:This psychoanalytic theory is based on human behaviour. According to Freud, anindividuals deals with various situations which are based on unconscious intuitions. Freuddescribes that conscious mind includes current emotions and feelings. The preconscious mindincludes recollected memory and further the experience collection from past life covers inunconscious. The psychoanalytic theory relates with study of concepts like id, ego and super ego.The process of communication is created on the basis three points.Strengths- This theory enables service users to talk which are related to their issues. It also helpsthem in relieving the illness symptoms (Mousten and et.al., 2012).Weaknesses- The results are difficult to measures which are carry out from this theory. Is is alsoclaimed to magnify and generalize the human behaviour.In health ans social care context, this theory presents the base. For example, the patients areunable to express their issues in words, in this situation if workers neglect hem then clashes ofunconscious and preconscious mind occurs. This creates the communication gap between caregiver and carer (Taylor, 2014).1.2 Communication skills used in health and social care context Communication process allows health care professional to interact with their patientswho have the learning disabilities, behaviour and mental health issues. At the workplace to set1
the communication with other service users and patients, the different techniques like verbal, nonverbal, gestures and sign language etc. could be used. According to given case scenario, theinappropriate communication occurs between service users and staff members. The managerbelieves that effective communication skills are essential to work in a care environment. Forsolution of this problem, the techniques can be used which are discussed below:Verbal communication- With the help of this technique information can be delivered to serviceusers by use of spoken words. By using the verbal communication technique through serviceprovider, the service user can receive the message. If a patient is hearing impaired then in thissituation service user can use lip reading technique to understand the words of service provider(O’Halloran, Worrall and Hickson, 2012).Non-verbal communication- In this technique, facial expressions and body languages are usedto convey the information. The staff members can do body movements, actions and gestures toconvey the message to the service users. The service users who have learning disabilities thanstaff members can use the sign language in which they can use their hands for forming theshapes. By using this technique, care taker can establish their communication with service users.Written communication- To convey the message to service users, health care professional canwrite the words or draw the image. With the help of this care workers can easily covey theirmessages to service users.The staff members of care home should be aware about these technique so if any patientuses sign language or these above techniques then they will be able to understand their messageslike what they are trying to say (Desai and Pandya, 2013).1.3 Methods of dealing with inappropriate interpersonal communication between individuals inhealth and social care settings The interpersonal communication basically arises from misinterpretation of bodylanguages, wrong use of vocabulary and cultural insensitivity etc. Generally inappropriateinterpersonal communication leads to the communication gap. The barriers causes the difficultyin communication when the barriers are too strong. According to scenario new recruits usesEnglish language as second option which create communication gap among service users andstaff members. The misinterpretation, inappropriate language, breach of confidentiality, trust,power and in-congruent messages etc. are the barriers of proper communication. All thesebarriers creates the lack of communication between service provider and service users2
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Concept of Communication in Health and Social Care | Reportlg...
|12
|4090
|707
Communication Psychoanalytic Theory : Reportlg...
|13
|3435
|68
Annual Review of Public Healthlg...
|6
|1249
|21
Communicating in Health and Social Carelg...
|9
|2692
|43
Assignment on Public Speakinglg...
|21
|5008
|50
Communicating in Health and Social Care Organizations Doclg...
|18
|4679
|149