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Quality and Risk Management in Healthcare

   

Added on  2020-06-04

6 Pages1507 Words489 Views
Quality and Riskmanagement

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1TASK 2............................................................................................................................................2TASK 3............................................................................................................................................3CONCLUSION................................................................................................................................3REFERENCES................................................................................................................................4

INTRODUCTIONRisk is an inherent part of delivery of healthcare. The risk management strategy outlinesthe trust’s approaches so that organisation can deal with issues which are facing by patients.Quality risk assessment is a systematic process which provide support to organisation in makingdecision within risk management process (ArmijoOlivo and et. al., 2012). In this report,Wellington hospital is considered who is providing cardiac, rehabilitation and many moreservices to customers. Apart from this some criteria of quality nursing care have been describedin detail. Further, key elements of risk management plan are discussed in detail. TASK 1It is always important to understand quality of nursing because they are significant forpatients who is providing services according to their problems. In care homes, supervisor isproviding trainings to nurses through which they can improve patient safety and promotingquality of nursing care and their work lives (Ellershaw and Wilkinson, 2011). The quality ofhealthcare attaining the demand and these are accordance with existing knowledge in order tomeet the expectations of patient’s. Quality of nursing can be seen into many dimensions such as; Quality of employees which includes mutual relations, ability of workers in their respectto handle patient’s personality, independence, trust etc.Quality of organisation which is labelled with; safety, using of equipment level, comfortand many more. Working quality should be done according to technology which are considered with;professionalism of work, care and suitability, efficiency. Nursing quality are taken into the different dimension of work i.e. management,profession and users of health services which are mutually co-dependent. As there are manypatients who believes that while providing quality of services to them are making their livesdifferent. Here below mention are some of the criteria which has been identified in quality ofnursing care. Ethical behaviour and consumer rights – Nurses of care home are upholding highstandards of ethical conduct in order to deliver best quality of services to patients. Along withthis they are also advocating the rights of patients and their family to protect their safety. 1

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