Quality Management for Project Success and Organizational Objectives

(Insert your name)/(ID) – PPMP20009 Unit Portfolio for Week 9
Weekly Portfolio 9
Topic and
reading samples.
Your personal learning
outcomes from this unit.
Learnings from your experience. Supporting
documentation
including your prior
learnings.
a) Kerzner chapter
– 20.0-20.8
b) Kerzner chapter
– 21.0-21.4
This chapter describes the quality
management processes in a project.
This chapter describes various methods of
project management to deliver of quality
services.
By going through chapter 20 and 21, I have identified that
continuous quality improvement is requirement of the quality
management. The core principle towards quality
improvement is one time effort.
Kerzner, H. 2017. Project
management.
12th ed. New Jersey: John Wiley
& Sons.
Continuous
improvement with
real life example
This section describes the continuous
improvement with a real life example. I
have learnt that continuous improvement
is a method to identify opportunities for
streamline work and reduce of waste. The
primary focus of continuous improvement
is higher customer services and reduction
of waster in terms of cost and time.
In real life, I have making continuous improvement in my
lecture classes. I prefer for online learning materials which
develop my learning skills in my course.
PMI Implementing
Organizational PM PM
Appendices X2 & X3;
Available at:
http://marketplace.pmi.org/Pag
es/ProductDetail.aspx?
GMProduct=00101
500501
Quality and impact
of continuous
improvement on
quality
The companies should establish of
practices for enhancement of quality in
addition to advance process management.
By reading this course, I have been experienced that that
without focusing on quality as well as process improvement, it
is not possible to satisfy the requirements of customers.
Quality ensures that the organizational products and services
are consistent. It is consisted of four components such as:
 Quality planning
 Quality assurance
 Quality control
 Quality improvement
PMI Managing Change Chapter
6;
Available at:
http://marketplace.pmi.org/Pag
es/ProductDetail.aspx?
GMProduct=00101
469401
1 of 3