Transformational Leadership and Employee Performance: The Role of Identification, Engagement and Proactive Personality

This article reviews the impact of transformational leadership on employee performance, focusing on identification, engagement, and proactive personality. It discusses the research area, methodology, findings, and conclusion.

Running head: QUANITATIVE RESEARCH – ARTICLE REVIEW
QUANITATIVE RESEARCH – ARTICLE REVIEW
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction..........................................................................................................................2
Research Area and Questions..........................................................................................2
Methodology....................................................................................................................4
Findings and Discussion..................................................................................................5
Conclusion...........................................................................................................................7
References............................................................................................................................8

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Introduction
Buil, Martínez and Matute (2019) in the article entitled “Transformational leadership and
employee performance: The role of identification, engagement and proactive personality”
attempts a discussion on the role and the impact of the transformational leadership on the
performance of the organizational employees of the organization. The article was published in
the 77th volume of the International Journal of Hospitality Management in the year 2019. The
title of the article provides the readers with a faint idea of the various factors that the article
discusses. The title of the article identifies the key terms that are used in the article and thus
piques the readers’ interest in the matter. The abstract of the article aptly summarizes the major
points that are discussed within the given article and thus helps the readers of the article to
develop a better idea regarding the article and its contents.
Research Area and Questions
The major areas of research that were undertaken by the concerned authors of the article
attempt to shed light on the relationship that exists among the frontline employee performance
within an organization and the transformational leadership that is followed within the
organization. The research majorly focusses on the impact of the transformational style of
leadership on the job performance of the given employees of the organization. Cai, Loon and
Wong (2018) state that the leadership styles that are followed within the business organization
are known to have a huge impact on the engagement of the employees within the given
organization. The major issues that are presented within the given organizations tend to deal with
the engagement of the given employees within the organization as well as deal with the ways in
which the adopted leadership styles affect the overall organizational performance. The article
further sheds light on the impact of the proactive personality on the transformational leadership

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that is developed within the given organization. According to the opinion of Hoch et al., (2018)
the proactive personality of the concerned leaders tends to have a moderating effect on the
transformational leadership that is presented within the organization. Banks et al., (2016) further
state that the implementation of the transformational leadership within the organization tend to
have a significant effect on the identification of the issues that are related to the employee
engagement within the company as well as the behaviors that they demonstrate in terms of the
organizational citizenship. The major focus of the article lies in the development of the
researches in order to deal with the issues that are presented in the implementation of
transformational leadership within the company. The article tends to discuss the various factors
that are related to the outcomes of the implementation the transformational leadership within the
organization. The article aims to bridge the research gap of the differences that existed within the
employee engagement due to the implementation of the transformational leadership within the
company. The article is further observed to have been dealing in the development of the
psychological relationship that exists within the transformational leaders as well as the concerned
employee who have been serving the company. The researcher is observed to have been
maintaining a clarity in the development of the issues that are implemented within the given
organization. The article tends to discuss certain issues that are related to the development of the
organizational performance as a whole. The study also focusses on the development of the
organizational citizenship behavior as is demonstrated within the given business organizations.
The author of the article is found to have been majorly interested in the development of the
research hypothesis that have explicitly been mentioned all throughout the given company. The
article investigates the development of relationship that exists within the transformational

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leadership that exists within the company and the implementation of the employee engagement
and job performance within the company.
Methodology
The research was conducted from a quantitative viewpoint with the discussion on the
impact of the transformational leadership as implemented within the given organization on the
development of the issues that are related to the employee engagement and the job satisfaction of
the given employees of the organization. The authors of the article had undertaken an empirical
method that put forth the surveys that were conducted within the organization. The chosen article
in this case had undertaken a survey of almost 881 employees who served in the frontlines of the
concerned hotels. The participants were surveyed over a telephonic conversation. The major
sample size of the article consisted of people who had been working in the frontal services within
the hospitality industry. The process involved the explanation of the procedure and the utility of
the procedure as well. The respondents were thereafter provided with the survey questions which
they had answered. The authors of the article tended to include only those employees who had
been present in the daily dealings with the clientele of the organization. Engelen et al., (2015)
uphold the notion that the selection of the area for the data collection has helped in gaining a
glimpse of the overall contribution of the transformational leadership on the development of the
employee engagement and the job satisfaction within the organization as well. The
transformational leadership style, as discussed by Avolio et al., (2016), tends to impact the given
employees of the organization in order to perform better within the organization. The major
ethical concern, in this case, refer to the issues that might stem from the collection of the data
from the people who do not aim to participate in the surveys. The other major ethical concern
that might affect the given research refers to providing incorrect and misleading information to

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the researchers. This, as opined by Ghasabeh, Soosay and Reaiche (2015) might lead to one of
the major unethical occurrences that might affect the study that had been conducted by the
concerned researchers. The data that was collected for the completion of this assignment was the
questionnaires that were shared with the participants over the phone calls. This helped in the
maintenance of the anonymity of the participants of the survey. The collected data was analyzed
through the process of the partial least square regression analysis. This, as stated by Aga,
Noorderhaven and Vallejo (2016), helped in the maintenance of the various factors that are
essential for the completion of the data collection in a proper manner. Boamah et al., (2018)
discuss that the process that was used for analyzing the collected data had been extremely helpful
in the development as well as the framing of the research as well. According to Tepper et al.,
(2018), the methodology that was followed by the researchers might be considered as the best
suited for the development of the outcomes that would have resulted from the given study of the
collected survey results.
Findings and Discussion
The graphs and charts that have been implemented within the concerned researches tend
to demonstrate the proper development of the analysis. The paper in discussion tends to deal with
the discussion on the effect of the transformational leadership within the company on the
employee engagement and the job satisfaction that is presented by the employees of the
organization especially the employees who have been working at the frontline of the company.
Shen, Chou and Schaubroeck (2019) argue that the leadership within the given organizations
tend to have a proper and significant contribution to the higher attributes to the development of
the issues that stem from the low nature of the employee engagement within the company.
Holley, Wu and Avey (2019) second the fact that the improper leadership within the company

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has a negative impact on the employee engagement as well as the job satisfaction of the
employees of the organization. Iqbal, Anwar and Haider (2015) opine that the development of
the employee engagement and the job satisfaction within the organization is heavily dependent
on the motivation that is presented to the concerned employees through the choice of the proper
relationships within the company The article tends to discuss the various factors that are related
to the outcomes of the implementation the transformational leadership within the organization.
Nyberg, Pieper and Trevor (2016) state that the research aims to bridge the research gap of the
differences that existed within the employee engagement due to the implementation of the
transformational leadership within the company Vidyarthi et al., (2016) further observed the
development of the psychological relationship that exists within the transformational leaders as
well as the concerned employee who have been serving the company. The researcher is observed
to have been maintaining a clarity in the development of the issues that are implemented within
the given organization. The concluding statements of the article reveal the fact that the concerned
organization should take special care in the formation of the leadership techniques that are
present within the given organization since this would help in the overall development of
company as well. The researches that were undertaken by the authors tend to discuss the various
factors that might lead to the increment of the employee engagement within the given
organization. Dall’Ora et al. (2016) discuss that the employee engagement within the given
business organization might lead to the increment of the overall performances that are
undertaken by the concerned employees of the organization. On the other hand, Gong et al.,
(2017) stated that the implementation of the transformational leadership within an organization
would lead to the increase in the better understanding of the demands and the other issues that
are raised by the organizational employees as well. Alagaraja and Shuck (2015) opine that

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implementation of the transformational leadership is one of the ways to increase the employee
engagement within the organization in discussion. Thus, in turn would lead to the overall
development of the business organization in the international markets.
Conclusion
In lieu of the above discussion, the concluding remark that might be drawn states that the
employee engagement and the job satisfaction might face an increment with the proper
implementation of the leadership styles within the given organization. The transformational
leadership style tends to impact the given employees of the organization in order to perform
better within the organization. The proactive personality of the concerned leaders tends to have a
moderating effect on the transformational leadership that is presented within the organization.
The implementation of the transformational leadership within the organization tend to have a
significant effect on the identification of the issues that are related to the employee engagement
within the company as well as the behaviors that they demonstrate in terms of the organizational
citizenship.

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References
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(2016). How follower attributes affect ratings of ethical and transformational leadership.
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