Questionnaire Design

This article discusses the concept of questionnaire design and its implementation for data collection. It explores the suitability of questionnaires for primary data collection and suggests the data that needs to be collected. The article also provides a sample questionnaire and interpretation of the results.

Questionnaire Design

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Suitability of questionnaire for data collection............................................................................3
Suggest with justification, what data they need to collect...........................................................4
Questionnaire:..............................................................................................................................5
CONCLUSION ...............................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Questionnaire refers to a document which contains a series of question which is based on
the concerned issue. It is one of the best method of gathering data because this involves direct
interaction with the employees. This report will discuss the concept of questionnaire and its
implementation in the scenario of issue regarding peaty structure.
MAIN BODY
Suitability of questionnaire for data collection
Primary data and types:
It refers to that data which is being collected for the first time. It is usually collected form
the source. This data gives rawer and specific information about the issue and topic. It can be
collected through many modes. Out of them some methods of collecting primary data are:
Interview:
It is one of the important technique of collecting data where interviewer will directly ask
questions from the participants. In this method a sample from population will be selected and
then questions will be asked from them.
Observation:
Under this method observation will be conducted upon the people and their actions or
thoughts will be closely observed by the observer. This is also included under primary data
because a direct observation is being taking place between observer and the person who is being
monitored.
Experiments:
Under this method the researcher will change some independent variable and on the basis
of that it is being analysed that what is the effect of those variable over other. Here other variable
referred to as dependent variables.
Questionnaire:
It refers to a format which includes a series of questions based on issue and concept. It is
being circulated among respondents where they have to mark appropriate answers.
Since, questionnaire involves closer interaction along with enabling freedom to
respondents so, it raises the chances of getting more accurate information. Thus, it would be right
to said that out of many methods questionnaire is the most suitable method to collect primary
data.

For the current situation, questionnaire is one of the best method of collecting data. This is
because questionnaire allows personal interaction with employees. As it is seen that no official
information is yet received regarding the issue of pay scale so in that implementation and
adoption of this practice is one of the best method to identify and clarify the issue. As
questionnaire will be approached towards each and every employee of the company which will
allows them to share their views and problems more freely as they had not reported officially.
Also, as questionnaire will contain a series of questions so this will raises the chances to have
better understanding of the issue and concept. As management has not received any official
information regarding the issue so there are also chances that the mistake and issue has been
caused not from the management level but some other supervisor is responsible for that. In such
case when management will get direct interaction with the employees than it will also get the
chance to identify the real issue or whether there is an existence of issue or not. Circulation of
questionnaire will also give freedom to employees where they can freely discuss their issue and
their respective solution which they want from their side. This will not only help management in
identifying the issue but at the same time this will also allow them to resolve the issue in the
most suitable manner.
Apart from that management will also get the chance to analyse any other issue which
they are not well aware yet. This will also help them to know the real position of work and the
main issue of the workers. Since, as per the situation senior management has only heard about
this issue. So there are also existence of chances that the gathered and heard information will be
wrong. In that scenario also questionnaire would prove to be the best method because when
management and HR will have direct interaction with the employees then only the present
situation would make clear. However, one more reason of adoption of this method is that there
are chances that if organization will adopt personal sessions then employees would not being
able to say the real thing which they want to express. This may be due to pressure of their
supervisor or may be their own personal reason. But this questionnaire method will enable them
to share their views without any fear or pressure.
Suggest with justification, what data they need to collect
A researcher has collected the primary data collection method for the study and use the
primary method questionnaire where they created the questions related to the dissatisfaction with
the salary In SME company. In a data collection 100 people take the participation where t they

will give answer of the question. They will fell the survey and give answer of the question. It will
help to identify the problems staff manner of the company are facing, and they will provide the
suggestion according to them and what company should do to overcome the issues they are
facing related to the salary structure.
Researcher mainly focus on the question on the pay structure because according to the
scenario employees are not getting the proper salary because of it they are not able to work
effective for the company (Bosch-Baliarda, Soler Vilageliu and Orero., 2019). It is not
disadvantage for the company but if will also affect the company's performance within the
industry and other companies will overtake them company in the scenario. Their are various
issues within the company that can also be discusser but other issues are not affecting that much
because employees have mostly interest ion their salaries and their earning because they have to
run their families and money can help the, to satisfy their daily need but salary they are getting is
not enough for the employees. Employees on the same level are mainly facing the problem like
some are getting the higher pay but some of them are getting lower, the things is all have to work
on the same level but their salaries are different. It is creating problems like employees'
dissatisfaction, demotivation in the employees and conflict situation taking place within the
company and affecting whole organization (Silber and et.al., 2018). Another big issues
employees are facing is their complexity is the salary, employees are not properly aware and they
are not informed that what charge they are paying and what their CTC and that is creating the
issues.
This research will helps to identify the clear picture of the problems and it will also
provide proper solution that can be used by the organization to cover come the issues. question
on the pay structure because according to the scenario employees are not getting the proper
salary because of it they are not able to work effective for the company.
Questionnaire: -Covered in Appendix
Interpretation
As it is seen that current questionnaire is a combination of various types of questions. The
reason behind choosing of these varieties of question is to identify the real and correct situation
and scenario. As this questionnaire involves open-ended questions so this will allows the
participants to express their views more freely in comparison of any other form of question.
Also, open-ended question raises the scope of analysing the issue and its concerned solution. One

more reason for inculcating this question in the questionnaire is that it allows the situation to
have better analysis and understanding. This is because in these questions employees will
express their own personal problem along with their respective solution. So management will not
only able to analyse the issue regarding pay structure, but they will also able to analyse its related
and associated issues too. In addition to this some multiple choice questions are being included
in this questionnaire which will allows the management and HR to have a direct and to the point
identification of issue. As in this form of questions, options are given to employees so by
choosing the most appropriate option they will directly point towards the main problem and
simultaneously it will also help to know that whether there is an actual existence of problem or
not.
Open need questions are special designed for the recommendation where they need to
represent and question cannot be asked in the option. It include the proper feeling of the
employees and what they can recommend overcoming the issues.
Another question is special because it has mainly focus on the pay structure of the
company and it is direct question on employees personal life that is affecting from the pay
structure of the company (Stathopoulou and et.al., 2019). It will provide a clear picture that
employees are not only facing the issues related to their salary but it is al;so affecting their
personal life and it is an big issues that employees can face and answer of this question will clear
that how much this issues is affecting the employees so company can solve this issues and help-s
their employees and motivate them.
Last question is an multiple chose question where employees will answer that they are
agree, disagree etc. question is to the employees that solving the issues can pay structure issues
by the company will motivate the employees and solve the issues or not,. This question will
helps to provide the view of the employees what they think and what can be done to solve the
issues. The multiple choice question will helps to provide view of the employees if they are
agree that it will solve the issues or not and it will help them to overcome the issues they are
facing within the company.
CONCLUSION
As per the report has been covered primary reteaches on the situation that given on the
scenario where employees where facing the issues related to the Pay structure where employees

are not satisfied with the salary they are getting. Question was designed by the investigator and
survey has been conduct on the 100 employees.

REFERENCES
Books and journal
Valli, R., 2017. Creating a questionnaire for a scientific study. International Journal of Research
Studies in Education,.6.
Panadero, and et.al., 2021. Deep learning self-regulation strategies: Validation of a situational
model and its questionnaire. Revista de Psicodidáctica (English ed.).26(1). pp.10-19.
Abgaz, and et.al., 2018. A semantic model for traditional data collection questionnaires enabling
cultural analysis.
Bosch-Baliarda, M., Soler Vilageliu, O. and Orero, P., 2019. Toward a Sign Language-Friendly
Questionnaire Design. The Journal of Deaf Studies and Deaf Education.24(4). pp.333-
345.
O'Brien, H.L. and McCay-Peet, L., 2017, March. Asking" good" questions: Questionnaire design
and analysis in interactive information retrieval research. In Proceedings of the 2017
Conference on Conference Human Information Interaction and Retrieval (pp. 27-36).
Silber, H., and et.al., 2018. Implementing a multinational study of questionnaire
design. Advances in comparative survey methods: Multinational, multiregional, and
multicultural contexts (3MC). pp.161-179.
Stathopoulou, T., and et.al., 2019. Questionnaire Design and Translation for Refugee
Populations: Lessons Learned from the REHEAL Study. Journal of Refugee
Studies.32(Special_Issue_1). pp.i105-i121.

APPENDIX
Questionnaire
1. Did you get pay leaves during the month?
(a) Yes
(b) No
(c) Can't say
2. Are you satisfied with the current pay structure?
(a) Yes
(b) No
(c) Can't say
3. What are the issues your are facing in your pay structure...
4. What would you like to recommend regarding resolving the issue of pay structure...
5) Do you think issues in pay structure is affecting the personal life of employees ?
 Yes
 No
6) What do you think solving the pay structure problems can solve the issues ?
 Agree
 Strongly Agree
 Neutral
 Disagree
 Strongly Disagree
7) What are the negative impact on the employees from the issues in pay structure ?
A Demotivation in employees
B) Financial issues
c) Doughs in their mind
D) All of the above

8) How do the pay structure impact on the performance review process ?
9) is their any effort put by the Human resource department to solve the issues ?
 Yes
 No
10) What are the strategies that can be used by the companies leaders to overcome the issues
 Communicate with the employees
 pay satisfied salary to employees
 make polices related to pay

11) What recommendation you can provide to the company for improvement in their pay
structure