Managing Projects

This document provides information about managing projects, including project management methodology, skills & competencies of project manager, project management processes, project scope management, project schedule management, project resource management, project cost management, project quality management, project risk management.

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Managing Projects
Tasks 1 & 2
6/15/2019

Managing Projects
Table of Contents
Answer 1...............................................................................................................................................2
Answer 2...............................................................................................................................................2
Answer 3...............................................................................................................................................2
Answer 4...............................................................................................................................................5
Answer 5...............................................................................................................................................5
Answer 6...............................................................................................................................................6
Task 2....................................................................................................................................................6
Executive Summary...........................................................................................................................6
Introduction.......................................................................................................................................6
Project Management Methodology....................................................................................................6
Skills & Competencies of Project Manager.......................................................................................7
Project Management Processes..........................................................................................................7
Project Scope Management...........................................................................................................7
Project Schedule Management.......................................................................................................9
Project Resource Management....................................................................................................11
Project Cost Management............................................................................................................13
Project Quality Management.......................................................................................................16
Project Risk Management............................................................................................................16
Conclusion.......................................................................................................................................17
References...........................................................................................................................................18
1

Managing Projects
Answer 1
A project is defined as a set of activities or methods that are carried out to achieve a specific
set of goals and objectives. It is a temporary venture that is carried out to achieve certain
deliverables. The activities included under a project shall be completed in a determined
timeframe and within the approved budget.
There are different types of projects that are carried out. Construction projects are the ones in
which a building or a specific unit is constructed, for example, construction of a shopping
mall. Manufacturing projects are the ones in which a product is manufactured as the end-
result of the project, for example, manufacturing of a garment. Management projects are the
ones in which a set of services and processes are managed, for example, customer
relationship management projects.
Answer 2
Work Breakdown Structure (WBS) is a tool which is used to provide hierarchical
representation of the project tasks and activities. The project activities are represented in the
form of packages and sub-packages in the WBS. For example, in a website development
project, the primary package is the project which is divided in the sub-packages in the
subsequent levels as planning, requirements analysis, design, development, testing, and
deployment packages (Ren, Xue, and Wang, 2013). The specific activities under each of
these packages are then represented in the next level.
It is important to have such a structure because the project activities and the dependency
among these activities are clarified with the aid of the WBS. The project flows also become
clear with the development of WBS for a project.
Answer 3
Project 1
Task Name Duration Predecessors
Project 1 22 days
a 3 days
b 2 days 2
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Managing Projects
c 3 days 3
d 1 day 3
e 5 days 4
f 8 days 4
g 2 days 5
h 6 days 7
Project 2
Task Name Duration Predecessors
Project 2 19 days
a 3 days
b 5 days 2
c 3 days 2
d 4 days 3
e 5 days 5
f 4 days 4
g 2 days 5
h 3 days 7
j 6 days 9
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Managing Projects
Project 3
Task Name Duration Predecessors
Project 3 23 days
a 3 days
b 6 days 2
c 3 days 3
d 4 days 3
e 5 days 4
f 4 days 4
g 6 days 5
h 3 days 7
j 4 days 9
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Managing Projects
Answer 4
The assessment and management of the risks in a project shall be done in a series of phases.
The phases that must be used and implemented for risk management shall be identification of
the risks in the first phase followed by risk analysis, evaluation of the risks, risk treatment,
control, and closure of the risks.
The risks are assessed using the determination of the risk probability and impact levels
through qualitative and quantitative assessment.
Answer 5
The risk response under project management is classified in mainly four types. The first is
risk avoidance in which the risk is responded with the strategies so that it does not occur at
all. The second is risk sharing in which the risk is shared with the other party, such as an
internal or external stakeholder. The third is risk transfer in which the responsibility to
manage and treat the risk is provided to another party. Fourth is risk mitigation in which the
strategies are carried out to make sure that the probability of risk occurrence is minimized
and eventually nullified (Selim, Hagag, and Yousef, 2018).
Risk response is the method to ensure that suitable risk treatment is applied on the project.
5

Managing Projects
Answer 6
There are several aspects of monitoring project quality.
The first is quality planning. It is the phase in which there are quality plans developed so that
the overall project quality can be managed. The roles and responsibilities to manage the
project quality along with the tools to be used are determined in this phase. The Quality
Manager is the primary resource responsible for handling the quality of the project
(Milunovic and Filipovic, 2013).
Quality assurance and control activities are used to monitor the quality using audits, reviews,
and execution of a number of testing processes. The continuous improvement of the project
quality is carried out using the results of the audit and review processes.
Task 2
Executive Summary
Communications Ltd. is the organization that has been assigned with the contract to supply,
manage, and test the IT infrastructure and material for the Plaza City Towers hotel. The
report includes the different managerial aspects for the execution of the project.
Introduction
Plaza City Towers is a new five star hotel that is to be constructed in London.
Communications Ltd. is the organization that has been assigned with the contract to supply,
manage, and test the IT infrastructure and material for the hotel. There are several IT services
and facilities that will be deployed at the hotel and the management of all of these will be
done by the organization as Communications Ltd. The organization has served the small-
scale clients in the past. However, this project will be the first large-scale project for the
organization and therefore, it is essential that the project management is effectively carried
out.
Project Management Methodology
The project management methodology that shall be followed in this case shall be Project
Management Body of Knowledge (PMBoK). It is the methodology that will provide
Communications Ltd with all the guidelines to handle the project processes. It will make sure
that the initiation of the project is correctly done so that the project aims and objectives can
6

Managing Projects
be met as well. The methodology will have five broad phases as initiation, planning,
execution, control, and closure (Brioso, 2015).
The initiation processes will include the discussions and project proposal activities. There
will be various plans that will be made in the planning phase followed by the execution of the
processes in the third phase. The risk management, change handling, and quality management
activities will be carried out in the fourth phase. The last will include the documentation
processes and the reflection processes will also be conducted in this phase.
Skills & Competencies of Project Manager
Project Manager will be the main resource that will be responsible for managing the project
tasks and activities. It will be necessary that the Project Manager has the skills to manage the
project correctly.
The manager shall have the communication and negotiation skills so that the terms and
services are finalized which are realistic and there are no unrealistic demands and
expectations set. Also, the organization will require funds for the project and the project
manager skills to negotiate on the same will be useful for the project. The resource shall also
have analytical skills to determine the various areas under the project management and to
plan the project activities accordingly. There will be several risks associated with the project
and it will be required by the Project Manager to analyse all the project aspects to handle
these project knowledge areas. The resource shall also have leadership abilities and shall be
able to motivate and control the members in the project team to keep them involved at all
times (Abrantes and Figueiredo, 2014).
Project Management Processes
Project Scope Management
There are numerous activities that will be carried out by the members of the project team.
These activities will be completed in a set of phases as initiation, planning, execution,
control, and closure (Nguyen and Chua, 2014). The details of the activities covered in the
scope are included in the WBS below.
Work Breakdown Structure
Work Breakdown Structure (WBS) is a tool which is used to provide hierarchical
representation of the project tasks and activities. The project activities are represented in the
form of packages and sub-packages in the WBS. It is important to have such a structure
7

Managing Projects
because the project activities and the dependency among these activities are clarified with the
aid of the WBS. The project flows also become clear with the development of WBS for a
project. The Work Breakdown Structure for this project is shown in the table below followed
by the diagram.
WBS Task Name
1 Plaza City Towers Project
1.1 Project Initiation
1.1.1 Meeting with the Plaza City Towers
Representative
1.1.2 Analysis of the Business Case handed over
1.1.3 Determination of the client demands
1.1.4 Submission of proposal to senior management
1.1.5 Milestone 1: Formal project proposal
1.2 Project Planning
1.2.1 Planning on the project management aspects
1.2.1.1 Project scope
1.2.1.2 Project estimations
1.2.1.3 Resources & risks
1.2.1.4 Quality & Communication
1.2.2 Project requirements specification
1.2.3 Documentation of project plan
1.2.4 Milestone 2: Project Plan
1.3 Project Execution
1.3.1 Contractual processes with Plaza City Towers
1.3.2 Internal Procurement Processes
1.3.3 Supplying of the materials required as per the
contract
1.3.4 Installation and configuration processes
1.3.5 Milestone 3: Material Supply
1.4 Project Control
1.4.1 Monitoring of the project quality
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Managing Projects
1.4.2 Risks and change handling
1.4.3 Final installations and deployments
1.4.4 Milestone 4: Project Control Processes
1.5 Project Closure
1.5.1 Documentation of the project activities
1.5.2 Acceptance of deliverables
1.5.3 Reflection and feedback
1.5.4 Milestone 5: Project Closure Report
Project Schedule Management
WBS Task Name Duration Start Finish Predecessors
1 Plaza City Towers Project 119 days Mon 17-
06-19
Thu 28-
11-19
1.1 Project Initiation 16 days Mon 17-
06-19
Mon 08-
07-19
1.1.1 Meeting with the Plaza City
Towers Representative 1 day Mon 17-
06-19
Mon 17-
06-19
1.1.2 Analysis of the Business Case
handed over 6 days Tue 18-
06-19
Tue 25-06-
19 3
9
Plaza City Towers
Project
Project Initiation
Meeting with the
Plaza City Towers
Representative
Analysis of the
Business Case
handed over
Determination of the
client demands
Submission of
proposal to senior
management
Milestone 1: Formal
project proposal
Project Planning
Planning on the
project management
aspects
Project scope
Project estimations
Resources & risks
Quality &
Communication
Project requirements
specification
Documentation of
project plan
Milestone 2: Project
Plan
Project Execution
Contractual
processes with Plaza
City Towers
Internal Procurement
Processes
Supplying of the
materials required as
per the contract
Installation and
configuration
processes
Milestone 3: Material
Supply
Project Control
Monitoring of the
project quality
Risks and change
handling
Final installations
and deployments
Milestone 4: Project
Control Processes
Project Closure
Documentation of
the project activities
Acceptance of
deliverables
Reflection and
feedback
Milestone 5: Project
Closure Report

Managing Projects
1.1.3 Determination of the client
demands 2 days Wed 26-
06-19
Thu 27-06-
19 4
1.1.4 Submission of proposal to senior
management 7 days Fri 28-06-
19
Mon 08-
07-19 5
1.1.5 Milestone 1: Formal project
proposal 0 days Mon 08-
07-19
Mon 08-
07-19 6
1.2 Project Planning 31 days Tue 09-
07-19
Tue 20-08-
19
1.2.1 Planning on the project
management aspects 15 days Tue 09-
07-19
Mon 29-
07-19
1.2.1.1 Project scope 5 days Tue 09-
07-19
Mon 15-
07-19 7
1.2.1.2 Project estimations 5 days Tue 16-
07-19
Mon 22-
07-19 10
1.2.1.3 Resources & risks 5 days Tue 16-
07-19
Mon 22-
07-19 10
1.2.1.4 Quality & Communication 5 days Tue 23-
07-19
Mon 29-
07-19 11,12
1.2.2 Project requirements
specification 9 days Tue 30-
07-19
Fri 09-08-
19 13
1.2.3 Documentation of project plan 7 days Mon 12-
08-19
Tue 20-08-
19 14
1.2.4 Milestone 2: Project Plan 0 days Tue 20-
08-19
Tue 20-08-
19 15
1.3 Project Execution 37 days Wed 21-
08-19
Thu 10-
10-19
1.3.1 Contractual processes with Plaza
City Towers 13 days Wed 21-
08-19
Fri 06-09-
19 16
1.3.2 Internal Procurement Processes 12 days Mon 09-
09-19
Tue 24-09-
19 18
1.3.3 Supplying of the materials
required as per the contract 4 days Wed 25-
09-19
Mon 30-
09-19 19
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Managing Projects
1.3.4 Installation and configuration
processes 8 days Tue 01-
10-19
Thu 10-10-
19 20
1.3.5 Milestone 3: Material Supply 0 days Thu 10-
10-19
Thu 10-10-
19 21
1.4 Project Control 15 days Fri 11-10-
19
Thu 31-
10-19
1.4.1 Monitoring of the project quality 6 days Fri 11-10-
19
Fri 18-10-
19 22
1.4.2 Risks and change handling 6 days Mon 21-
10-19
Mon 28-
10-19 24
1.4.3 Final installations and
deployments 3 days Tue 29-
10-19
Thu 31-10-
19 25
1.4.4 Milestone 4: Project Control
Processes 0 days Thu 31-
10-19
Thu 31-10-
19 26
1.5 Project Closure 20 days Fri 01-11-
19
Thu 28-
11-19
1.5.1 Documentation of the project
activities 8 days Fri 01-11-
19
Tue 12-11-
19 27
1.5.2 Acceptance of deliverables 6 days Wed 13-
11-19
Wed 20-
11-19 29
1.5.3 Reflection and feedback 6 days Thu 21-
11-19
Thu 28-11-
19 30
1.5.4 Milestone 5: Project Closure
Report 0 days Thu 28-
11-19
Thu 28-11-
19 31
Project Resource Management
There will be numerous resources need in the project. The resources involved in the project
are specified below with their responsibilities and contribution in the project (Turner, R.,
Huemann and Keegan, 2012).
Resource Name Work
Project Manager 376 hrs
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Managing Projects
Meeting with the Plaza City Towers Representative 8 hrs
Submission of proposal to senior management 56 hrs
Project scope 40 hrs
Resources & risks 40 hrs
Contractual processes with Plaza City Towers 104 hrs
Supplying of the materials required as per the
contract 32 hrs
Acceptance of deliverables 48 hrs
Reflection and feedback 48 hrs
Procurement Analyst 352 hrs
Project requirements specification 72 hrs
Contractual processes with Plaza City Towers 104 hrs
Internal Procurement Processes 96 hrs
Supplying of the materials required as per the
contract 32 hrs
Reflection and feedback 48 hrs
Quality Analyst 280 hrs
Project requirements specification 72 hrs
Installation and configuration processes 64 hrs
Monitoring of the project quality 48 hrs
Risks and change handling 48 hrs
Reflection and feedback 48 hrs
Technical Expert 208 hrs
Project requirements specification 72 hrs
Installation and configuration processes 64 hrs
Final installations and deployments 24 hrs
Reflection and feedback 48 hrs
Technical Associate 184 hrs
Installation and configuration processes 64 hrs
Risks and change handling 48 hrs
Final installations and deployments 24 hrs
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Managing Projects
Reflection and feedback 48 hrs
Project Leader 344 hrs
Analysis of the Business Case handed over 48 hrs
Determination of the client demands 16 hrs
Project estimations 40 hrs
Quality & Communication 40 hrs
Project requirements specification 72 hrs
Supplying of the materials required as per the
contract 32 hrs
Acceptance of deliverables 48 hrs
Reflection and feedback 48 hrs
Technical Writer 168 hrs
Documentation of project plan 56 hrs
Documentation of the project activities 64 hrs
Reflection and feedback 48 hrs
Project Cost Management
WBS Task Name Duration Start Finish Predecessors Cost
1 Plaza City Towers
Project
119
days
Mon 17-
06-19 Thu 28-11-19 $126,408.00
1.1 Project Initiation 16 days Mon 17-
06-19 Mon 08-07-19 $9,280.00
1.1.1
Meeting with the
Plaza City Towers
Representative
1 day Mon 17-
06-19 Mon 17-06-19 $640.00
1.1.2
Analysis of the
Business Case
handed over
(Sequeira and Lopes,
2015)
6 days Tue 18-
06-19 Tue 25-06-19 3 $3,120.00
1.1.3 Determination of
the client demands 2 days Wed 26-
06-19 Thu 27-06-19 4 $1,040.00
1.1.4 Submission of 7 days Fri 28- Mon 08-07-19 5 $4,480.00
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Managing Projects
proposal to senior
management 06-19
1.1.5
Milestone 1:
Formal project
proposal
0 days Mon 08-
07-19 Mon 08-07-19 6 $0.00
1.2 Project Planning 31 days Tue 09-
07-19 Tue 20-08-19 $33,320.00
1.2.1
Planning on the
project
management
aspects
15 days Tue 09-
07-19 Mon 29-07-19 $11,600.00
1.2.1.1 Project scope 5 days Tue 09-
07-19 Mon 15-07-19 7 $3,200.00
1.2.1.2 Project
estimations 5 days Tue 16-
07-19 Mon 22-07-19 10 $2,600.00
1.2.1.3 Resources &
risks 5 days Tue 16-
07-19 Mon 22-07-19 10 $3,200.00
1.2.1.4 Quality &
Communication 5 days Tue 23-
07-19 Mon 29-07-19 11,12 $2,600.00
1.2.2
Project
requirements
specification
9 days Tue 30-
07-19 Fri 09-08-19 13 $18,360.00
1.2.3 Documentation
of project plan 7 days Mon 12-
08-19 Tue 20-08-19 14 $3,360.00
1.2.4 Milestone 2:
Project Plan 0 days Tue 20-
08-19 Tue 20-08-19 15 $0.00
1.3 Project Execution 37 days Wed 21-
08-19 Thu 10-10-19 $39,168.00
1.3.1
Contractual
processes with Plaza
City Towers
13 days Wed 21-
08-19 Fri 06-09-19 16 $14,560.00
1.3.2 Internal
Procurement
12 days Mon 09- Tue 24-09-19 18 $5,760.00
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Managing Projects
Processes 09-19
1.3.3
Supplying of the
materials required as
per the contract
4 days Wed 25-
09-19 Mon 30-09-19 19 $6,560.00
1.3.4
Installation and
configuration
processes
8 days Tue 01-
10-19 Thu 10-10-19 20 $12,288.00
1.3.5 Milestone 3:
Material Supply 0 days Thu 10-
10-19 Thu 10-10-19 21 $0.00
1.4 Project Control 15 days Fri 11-
10-19 Thu 31-10-19 $11,904.00
1.4.1 Monitoring of the
project quality 6 days Fri 11-
10-19 Fri 18-10-19 22 $2,880.00
1.4.2 Risks and change
handling 6 days Mon 21-
10-19 Mon 28-10-19 24 $5,856.00
1.4.3 Final installations
and deployments 3 days Tue 29-
10-19 Thu 31-10-19 25 $3,168.00
1.4.4
Milestone 4:
Project Control
Processes
0 days Thu 31-
10-19 Thu 31-10-19 26 $0.00
1.5 Project Closure 20 days Fri 01-
11-19 Thu 28-11-19 $32,736.00
1.5.1
Documentation
of the project
activities
8 days Fri 01-
11-19 Tue 12-11-19 27 $3,840.00
1.5.2 Acceptance of
deliverables 6 days Wed 13-
11-19 Wed 20-11-19 29 $6,960.00
1.5.3 Reflection and
feedback 6 days Thu 21-
11-19 Thu 28-11-19 30 $21,936.00
1.5.4
Milestone 5:
Project Closure
Report
0 days Thu 28-
11-19 Thu 28-11-19 31 $0.00
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Managing Projects
Project Quality Management
There are several aspects of monitoring project quality.
The first is quality planning. It is the phase in which there are quality plans developed so that
the overall project quality can be managed. The roles and responsibilities to manage the
project quality along with the tools to be used are determined in this phase. The Quality
Analyst is the primary resource responsible for handling the quality of the project in this case.
Quality assurance and control activities are used to monitor the quality using audits, reviews,
and execution of a number of testing processes. The continuous improvement of the project
quality is carried out using the results of the audit and review processes.
Project Risk Management
The assessment and management of the risks in a project shall be done in a series of phases.
The phases that must be used and implemented for risk management shall be identification of
the risks in the first phase followed by risk analysis, evaluation of the risks, risk treatment,
control, and closure of the risks.
The risks are assessed using the determination of the risk probability and impact levels
through qualitative and quantitative assessment. The risk response under project management
is classified in mainly four types. The first is risk avoidance in which the risk is responded
with the strategies so that it does not occur at all. The second is risk sharing in which the risk
is shared with the other party, such as an internal or external stakeholder. The third is risk
transfer in which the responsibility to manage and treat the risk is provided to another party.
Fourth is risk mitigation in which the strategies are carried out to make sure that the
probability of risk occurrence is minimized and eventually nullified (Hossain and Wu, 2009).
Risk response is the method to ensure that suitable risk treatment is applied on the project.
The risks associated with this project are included in the table below and these are mapped
with the risk response strategies as well.
Risk Probability (5 is
highest)
Impact (5 is
highest)
Score Response
Technical
Failures
3 4 12 Avoidance
16

Managing Projects
Installation
Issues
3 4 12 Sharing
Schedule/
Budget Overrun
2 5 10 Avoidance &
Mitigation
Compatibility
Errors
2 4 8 Transfer
Resourcing
Issues
2 5 10 Avoidance
Communication
Gaps
4 4 16 Avoidance
Scope Creep 2 4 8 Avoidance
Quality Errors 1 5 5 Avoidance
Conclusion
The project will be managed using PMBoK as the project management methodology. There
are several areas under project management that will be handled using the methodology and
the project team will have the guidelines to ensure that there are no gaps in the process.
17

Managing Projects
References
Abrantes, R., & Figueiredo, J. (2014). Feature based process framework to manage scope in
dynamic NPD portfolios. International Journal Of Project Management, 32(5), 874-884. doi:
10.1016/j.ijproman.2013.10.014
Brioso, X. (2015). Integrating ISO 21500 Guidance on Project Management, Lean
Construction and PMBOK. Procedia Engineering, 123, 76-84. doi:
10.1016/j.proeng.2015.10.060
Hossain, L., & Wu, A. (2009). Communications network centrality correlates to
organisational coordination. International Journal Of Project Management, 27(8), 795-811.
doi: 10.1016/j.ijproman.2009.02.003
Milunovic, S., & Filipovic, J. (2013). Methodology for quality management of projects in
manufacturing industries. Total Quality Management & Business Excellence, 24(1-2), 91-
107. doi: 10.1080/14783363.2012.728851
Nguyen, Q., & Chua, D. (2014). Criticality of Schedule Constraints – Classification and
Identification for Project Management. Journal Of Engineering, Project, And Production
Management, 4(1), 17-25. doi: 10.32738/jeppm.201401.0003
Ren, N., Xue, J., & Wang, Y. (2013). The Task Decoupling Study on Work Breakdown
Structure of Complex Product. Applied Mechanics And Materials, 411-414, 2486-2491. doi:
10.4028/www.scientific.net/amm.411-414.2486
Selim, A., Hagag, M., & Yousef, P. (2018). Risk allocation for infrastructure projects by
PPPs - under environmental management and risk assessment mechanisms. International
Journal Of Risk Assessment And Management, 22(1), 89. doi: 10.1504/ijram.2018.10017043
Sequeira, S., & Lopes, E. (2015). Simple Method Proposal for Cost Estimation from Work
Breakdown Structure. Procedia Computer Science, 64, 537-544. doi:
10.1016/j.procs.2015.08.559
Turner, R., Huemann, M., & Keegan, A. (2012). Human resource management in the project-
oriented organization: Employee well-being and ethical treatment. International Journal Of
Project Management, 26(5), 577-585. doi: 10.1016/j.ijproman.2008.05.005
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