RANDOM VERSUS SELECT GROUPS2 Random Versus Select Groups Many workplace environments insist on teamwork in carrying out business activities. Working as a team creates a friendly and conducive environment for the employees and hence improves efficiency. Normally, managers or supervisor are responsible for coming up with a group of employees that are supposed to work together to achieve a specific objective or a number of organizational goals. There are several criteria for selecting the groups; two of this methods include selecting teams on a random basis and according to individual knowledge. This essay attempts to determine the best criterion for selecting a workforce by addressing the pros and cons for each side. It also addresses the question “how does each group of workforce improve the decision making and problem-solving aspects of an organization?” Randomly Formed Teams Selection of teams based on a random criterion is a common occurrence in the corporate world. This is because of the advantages it presents to both the supervisors and the general organization. First and foremost, random selection is an easy and faster method of forming a team. The manager only needs to come up with the specific criterion to differentiate the team and then the employees will group themselves accordingly. Secondly, the method ensures that the workers make new “friends” in the work environment. This is because the randomly formed teams may contain people that have never interacted with each other before. It creates an opportunity for knowing one another and hence creates a friendly environment. This facilitates teamwork and efficient problem solving because the workers are comfortable to consult with their colleagues. Another advantage is that randomly formed teams contain diverse members that facilitate good decision making and problem-solving. According to the U-M studies, a diverse team is likely to perform better than a team of best and brightest individuals (Hesse, Care, Buder, Sassenberg & Griffin, 2015). This is because the group with best and brightest individuals are likely to make similar approaches towards a problem. Having the same perspective of an issue is never an effective way of making business decisions or solving the problems. Similarly, Hong and Page used mathematical and computational models to determine the best performance criterion (Song, Restivo, van de Rijt, Scarlatos, Tonjes & Orlov, 2015). Their findings indicated that the best solutions to a problem were obtained when the team members were diverse than when the group was selected based on their individual knowledge. Their experiments support the notion that the group of randomly selected groups is more effective. Select Groups This method of forming a group is based on the assumption that a group of best and brightest individuals can unite to brainstorm their ideas and come up with the best and most effective solutions to a business problem (Forsyth, 2018). This method has its pros and cons. The biggest advantage of this process is that decisions are likely to be made at a faster rate. In a business environment, decision making among executives and board members is very crucial for ensuring that the business is successful in its operations. In addition, time is a precious resource that should not be wasted. For these reasons. a faster rate of decision making is an added advantage to any business decision. Similarly, the solutions to a problem are well thought of considering that the team is composed of the best and brightest individuals. Organizations’ success depends on the efficiency of solving business problems and making the most effective decisions for the company. Finally, this the best solution if the solutions are coordinated instead
RANDOM VERSUS SELECT GROUPS3 of addressing one problem collectively. For example, in an automobile where an assembly of different parts of a vehicle is required, the group with the best and brightest individuals will be outstanding. On the other hand, Hong and Scott argue that this method of forming groups is not the best for achieving high business performance because of its limitations. They emphasize by claiming that the criterion lacks the sense of diversity which is necessary for any problem- solving team. The group of best and brightest individuals are likely to take the same rational approach when attempting to come up with a suitable solution to an issue. However, the researchers argue that sometimes disparities in heuristic and perspectives is key to problem- solving. Randomly formed teams have such a diversity that gives the criterion an edge over this approach. However, the differences, in this case, do not necessarily mean variations in age, experience, gender, and race. Instead, the variations imply the different ideologies that result from people emerging from different educational backgrounds, life experiences, and culture. Communication Technology Technology improves the communication process that is necessary for coordination of the groups to achieve business goals (Certo, 2018). Emailing is the most efficient form of technological communication in a professional environment. It supports sending and receiving messages in a group forum. Therefore, every member of the group can present their opinions without having to meet every individual in the team. In conclusion, both criteria for selecting groups are essential in their own unique way. They both have pros and cons as discussed in this essay. However, the emailing communication technology binds the two criteria.
RANDOM VERSUS SELECT GROUPS4 References Certo, S. C. (2018).Supervision: Concepts and skill-building. McGraw-Hill Education. Forsyth, D. R. (2018).Group dynamics. Cengage Learning. Hesse, F., Care, E., Buder, J., Sassenberg, K., & Griffin, P. (2015). A framework for teachable collaborative problem solving skills. InAssessment and teaching of 21st century skills (pp. 37-56). Springer, Dordrecht. Song, H. G., Restivo, M., van de Rijt, A., Scarlatos, L., Tonjes, D., & Orlov, A. (2015). The hidden gender effect in online collaboration: an experimental study of team performance under anonymity.Computers in human Behavior,50, 274-282.