Recommendation for CTS Company to Implement an ERP System

1 RECOMMENDATION
By analyzing the given case scenario, it has been found that business operations of CTS
company are not effective due to paper-based manual interdepartmental communication and
ad-hoc IT systems. The Board of Directors of CTS organization have been recommended to
embrace new technological advancements into their business operations to achieve business
gains. In order to automate stock and sales management operations, the adoption of advanced
ICT solution is essential (Ranjan, Jha & Pal, 2016).
CTS’s senior management has been recommended to implement an ERP system as it has the
ability to manage highly complicated business processes properly. This system can be used
by the company for inventory management, product planning, scheduling of cloth production,
parts purchasing, capacity utilization, tracking orders, logistics management, accounting,
human resource, marketing, and financial planning, and management. The results of the case
study analysis clearly showed that existing business processes of CTS company are
inappropriate and ineffective which result in
 inaccurate stock racking
 time-consuming marketing strategies
 Wastage of time due to the manual generation of Sales and Return Report,
crosschecking of documents
 Improper stock updates
 Inaccurate monitoring of targets and performance
All problems which are being faced by the stakeholders of CTS company will be resolved
effectively by implementing an ERP system because this system covers all functional units of
business such as accounting, CRM, stock management, report generation, marketing, and
promotion, etc. The implementation of ERP is very challenging and expensive as well.
However, the company has been advised to include only a limited number of modules as per
the business requirements (Zouaghi & Laghouag, 2016). Based on the project requirements and
project scope, following discussed modules should be included by the CTS organization into
the proposed ERP system.

Figure-1 Proposed ERP solution (Source: Self-developed)
Module Description Benefits to CTS company
Inventory module Inventory management
module must be included in
the ERP system as it will
overcome the problem of
stocking tracking and
monitoring. This module
will be used for many
purposes such as stock
utilization, master units,
inventory control, special
procurement, issues of
goods, physical verification
of goods, the rule for goods
receipt, etc.
When customers will ask the
availability of any item, then
staff will track the stock
within seconds by using an
ERP system. However, the
customers will be served
efficiently and effectively
which will help the CTS
company to grow the count
of its loyal and regular
customers.
In addition to this, the
problem of stock outdating
and overstocking will also
be managed.
Sales and marketing module For automating the
marketing and sales
The inclusion of this module
in the ERP will reduce the
ER
P
Inventory
module
Sales and
marketing
module
Purchase
module
Supply
chain
manageme
nt (SCM)
module
CRM
(Customer
relationship
manageme
nt)