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Recruitment & Selection Process Of McDonald's Assessment

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Added on  2020-02-03

Recruitment & Selection Process Of McDonald's Assessment

   Added on 2020-02-03

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ILM/315&316London School of Science andTechnologyILM Level 3 Certificate / Diploma: Leadership andManagementUnits: 1.Understanding recruitment and selection of new staff in the workplace 2.Understanding the induction of new staff in the workplaceStudent Name: Student ID: HCampus: AlpertonILM Registration Number: Assignment Title:Module Leader:Internal Verifier:Issued on:Deadline:Submitted on: Business Communication and PerformanceM. Hassan / H. HelmiDr. George Panagiotou28th October 201625thDecember 2016(Student to Insert Date) Instructions & Learner DeclarationAn electronic copy of your assessment must be fully uploaded by the deadline date and time.You must submit one single PDF or MS Office Word document. Any relevant images or screenshots must beincluded within the same MS Office Word or PDF document.The last version you upload will be the one that is marked. Your paper will be marked if you have indicated this asyour final submission.Review the mitigating circumstances policy for information relating to extensions.The file size must not exceed 20MB.Answer the criteria in order, clearly indicating the pass criteria number.Ensure that all work has been proof-read and checked prior to submission.Ensure that the layout of your documents are in a professional format with font style Arial, font size 12 for the text,font 14 for sub heading and font 16 for main heading, line spacing 1.5 and justified.Use the Harvard referencing system; otherwise it will be considered as plagiarised work.Ensure that you back-up your work regularly and apply version control to your documents.Ensure that any file you upload is virus-free, not corrupted and not protected by a password otherwise it will betreated as a non-submission.You must NOT submit a paper copy or email of this assessment to any member of staff at LSST.Your work must be original with the appropriate referencing.I certify that the work submitted for this assignment is my own and research sources are fully acknowledged.Signature & Date:
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Introduction and guidanceThis assessment enables you to meet the requirements of 2 different Leadership and managementunits, namely;Understanding recruitment and selection of new staff in the workplace ANDUnderstanding the induction of new staff in the workplace.The assessment requires you to develop and demonstrate your skills and knowledge in managing theselection, recruitment and induction processes of new staff. To complete the given tasks you will needto draw upon your experience during the course, workplace as well as any relevant work experience. In the process of completing your work please ensure that you fully incorporate relevant theoreticalmodels and concepts to practical experiences, and drawing from the case study provided onMcDonalds, as well as to assess your own potential and further development of skills application.You have to make sure that the coursework you produced for this course addresses the relevantassessment criteria listed under each part. All parts must be completed and submitted.
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Case StudyFor McDonald's, people are its most important asset. This is because customer satisfaction begins withthe attitudes and abilities of employees and committed, effective workers are the best route to success.For these reasons, McDonald's strives to attract and hire the best, and to provide the best place to work.All businesses experience staff turnover for various reasons e.g. career change, leaving the area,returning to education, a new opportunity elsewhere. Recruiting and training staff is very expensive andbusinesses will look to keep staff turnover to a minimum. One way of doing this is to 'choose wisely,and treat well'.McDonald's needs people who want to excel in delivering outstanding service. To ensure the companyrecruits the right people, it has identified essential skills and behaviours that applicants should be able todemonstrate. For each position there is a job description outlining typical duties and responsibilities anda person specification defining personal skills and competences.Recruitment and selectionUnder McDonald's recruitment policy, each individual restaurant is responsible for filling hourly-paidpositions. The Management Recruitment department in East Finchley co-ordinates the recruitment ofmanagers. For recruiting hourly-paid employees McDonald's use several avenues. Positions are
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