Reflection Report on Conflict Resolution, Time Management, Sales Pitch Presentations, Debate and Investor

This reflection report discusses conflict resolution, time management, sales pitch presentations, debate and investor. It covers the importance of conflict resolution, time management, sales pitch presentations, debate and investor in business organizations and provides effective strategies for each. The report also includes references for further reading.

Running head: REFLECTION REPORT
Reflection Report
Name of the Student
Name of the University
Author Note

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Conflict resolution
In the current era, the sales pitches are not only about selling. These are about initiating
a meaningful conversation. I believe that pitches help to advance and accelerate the procedure
of sales both in the online and the offline platform (Gounaris et al., 2016). It is the challenge that
mostly the sellers or the team leaders faces while communicating with the buyers in the
corporate while selling any product. To simplify, conflicts are frictions, disagreements,
differences in opinions, ideas, values and beliefs among individuals while communicating with a
customer, a seller goes through various stages of conflicts including price negotiation, product
overviews and other requirements by the customer. Conflict resolution is basically the procedure
of resolving any issues or arguments that might possibly arise among the seller and the buyer
while initiating pitching o any of the selected product. Generally it is the skill set of the seller
that majorly defines the margins of the conflicts that can be resolved. Some of the basic steps of
conflict management according to Thomas Kilmann Conflict Mode Instrument include
competing, collaborating, compromising, avoiding and accommodating. In case of an business
organization, the concept of conflict management is the key (Riasi & Asadzadeh, 2015). Majority
of the business organization tends to face problems in client retention due to improper strategies
of conflict management. Thus handling of the conflict and resolving them in the right way allows
the business organization to resolve the core issues quickly and save the reputation and the
relation with the customers.
Time management
Time management plays a very important role in the process of the achievement of
objectives and goals. It is not necessarily a natural skill. The group activities for the time
management tends to provide individuals with skills and the set of knowledge that are required
for carrying out the time management effectively. Time management is closely connected and
linked to the notion of productivity (Garg et al., 2015). In the business organization, the
productivity determines the security towards the employment. There exist several external and
uncontrollable variables that interfere with effective time management that includes the
management if the other team members. Furthermore the activities of group for time
management provide opportunities for the practice of skills in the scenarios containing multiple
variables. There are several factors that are dependable on the concept of effective time
management. These factors include skills of prediction, ability to communicate, the innovative
strategies, the organization, the follow ups and other group activities. Group activities for
effective time management allows participants towards witnessing strengths of other activities
for internalizing strategies for effective time management (Bolden, 2016). A group activity
creates a chance of simulation of the potential conflicts that interfere with effective management
of time. Some of the skill sets that are required for effective time management includes making of
schedule and setting of goal, prioritization, self awareness, focus and self motivation, planning,

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decision making and communication skills. To summarize, time management is an essential tool
for the development of effective strategies for managing time for balancing conflicts.
Sales pitch presentations as a Seller
We all expect a great sale to our business and for that we need a proper sales
presentation for our business. This is because developing and making a perfect sales
presentation often results in a great amount of sales. The quality of the presentation decides
whether the consumer like your product or will shift to other competitor. According to my
personal insight, the presentation of a seller that lacks the main highlights is not compelling
enough to motivate the consumer to purchase from you (Verbeke et al., 2016). Some of the
essential tips that one needs to keep in mind for preparing sales pitch presentation includes the
following.
The presentation by the seller must consist of accurate data and information structure
and must also be relevant to the prospect. One should definitely avoid the irrelevant mistake of
developing a generic presentation while initiating discussion with the specific services or the
range of products. Observation of the prospective of the customer and relevancy of the
presentation is an essential factor that needs to be kept in mind while developing the
presentation (Wilson et al, 2017). One should always speak precisely about the product and the
service that will furthermore help the customer to understand and resolve any types of
misunderstanding or issues.
The development of a deep connection among the prospect and the services or the
product by the seller is an important move towards the pitching of a sales product. Keeping the
data precise and accurate are some of the key tools to stick to point and respect the customer’s
time. It is a fact that if you utilize the correct pitch of convincing sales you will surely strike the
deal.
Debate
Debates are the procedure that involves the formal discussion over a particular topic. In
the scenario of debate, the opposing arguments are generally put forward for initiating
arguments for the opposing viewpoints (Christoforou & Ashforth, 2015). A debate generally
takes place in the public meetings, academic institutions and also in case of business pitches
selling. Debates are integral part of our life. Formal debates are all about winning an argument.
Real –life debate is about winning the audience and Sales debate is winning the customer. We
can learn useful strategies from the formal debating that can be applied at every day work. In
case of business debates or sales debates, the opponent is generally the client who is generally
determined or debating for getting an unachievable deal that eats all the margin of the seller.
Some of the effective strategies one may adapt while debating in sales includes using of strategic
agreement, pre empt of the impasse and strategic agreements in action.

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In a scenario where a seller is trying to sale any of his product to the customer with a
high end sales pitch, there are high chances that the customer will initiate a debate over his or
her knowledge regarding the product for minimizing the cost approached by the seller (Rogers,
2017). Debate will rise due to the conflict resolution regarding the high end discount demands
by the sellers which will finally end in negotiation and more.
Investor
Investor is the person who tends to commit financial support or capital with the
expectation of high end returns of finances with interest and profit. Investors are the top
stakeholders for any business organization who utilizes their investments for expanding and
multiplying their money. The relation among the investor and the sales focuses in the convert of
the inbound interest into investments while refining the strategy of the market. Some of the roles
and responsibilities of the investors in the field of sales include owning the go to market strategy
and execution that includes the wholesale distribution, creation of the relation of the investor
that includes the building of the team of investor relation (Celano, 2014). Furthermore gathering
of feedback from the investors for the information regarding operational and strategic decisions
together with the contribution to the strategic planning and the execution of new products are
some of the key roles of the investors. Investors thus play a very important role in making equity
investment in the business in the return of taking piece or share of the whole pie of the business.
They play the key role in the generation of the revenue and increase in the sales figure of the
business organization.
Sales are our regular friend. Each day we are buying or selling a product in a way or
other. It can be in transportation, food, daily activities and more. Sales pitch are the key tools for
the business firms aiming to expand their business and increase their profit margin.

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References
Bolden, R. (2016). Leadership, management and organisational development. In Gower
handbook of leadership and management development (pp. 143-158). Routledge.
Celano, D. (2014). Pitch Perfect: Selling to Libraries and Selling Libraries to Nonusers. In Too
Much is Not Enough: Charleston Conference Proceedings, 2013 (p. 366). Purdue
University Press.
Christoforou, P. S., & Ashforth, B. E. (2015). Revisiting the debate on the relationship between
display rules and performance: Considering the explicitness of display rules. Journal of
Applied Psychology, 100(1), 249.
Garg, S. K., Yarvis, M. D., Boelter, J., & Li, H. (2015). U.S. Patent Application No. 14/221,880.
Gounaris, S., Chatzipanagiotou, K., Boukis, A., & Perks, H. (2016). Unfolding the recipes for
conflict resolution during the new service development effort. Journal of Business
Research, 69(10), 4042-4055.
Riasi, A., & Asadzadeh, N. (2015). The relationship between principals’ reward power and their
conflict management styles based on Thomas–Kilmann conflict mode
instrument. Management Science Letters, 5(6), 611-618.
Rogers, D. (2017). Becoming a super-rich foreign real estate investor: Globalising real estate
data, publications and events. In Cities and the Super-Rich (pp. 85-104). Palgrave
Macmillan, New York.
Verbeke, W., Bagozzi, R. P., van den Berg, W., Worm, L., & Belschak, F. D. (2016). Sales
presentation anxiety, cortisol levels, self-reports, and gene-gene interactions. Journal of
Marketing Behavior, 2(2–3), 225-252.
Wilson, P. M., Sales, A., Wensing, M., Aarons, G. A., Flottorp, S., Glidewell, L., ... & Squires, J.
(2017). Enhancing the reporting of implementation research.