Reflective Analysis of Work-Based Learning Experience

This document is a reflective analysis of the work-based learning experience of a front office manager in the tourism and hospitality industry. It discusses the skills and knowledge required for the role, evaluates the progress made, and outlines a plan for future career development. The analysis highlights the importance of communication, problem-solving, interpersonal, and technical skills in delivering quality services to customers. The document also emphasizes the need for continuous learning and improvement in order to succeed in the industry.