Work-Based Learning: Personal Development Plan and Skills Audit for Spa Manager Role

Work based learning

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Undertake and document a skills audit and from this produce a personal development plan....3
Produce a short report that reflects on your progress in planning for and undertaking the work
role in the context of any business organisation.........................................................................5
Skills and knowledge required for the job role ..........................................................................5
Evaluation and documentation of learning and progress with reflective logs and Journals ......6
Short report for planning a future career role..............................................................................7
CONCLUSION................................................................................................................................8
References........................................................................................................................................9

INTRODUCTION
Work-based learning is a process where an individual learn and improve skills which are
required in career growth. A personal development plan is an action plan which is utilized by
people to identify their strengths and weaknesses in order to accomplish desired target. Skills are
some capabilities which are possessed by an individual that helps them in getting success
(Punjani, 2019). The following report evaluation of what skills and knowledge are required for
Spa manager in The Central Park Hotel. The hotel is situated in London, UK and is positioned
just opposite to the famous Hyde Park. The report covers the personal development plan and a
short report for planning a future career role.
MAIN BODY
Undertake and document a skills audit and from this produce a personal development plan.
Skills audit
Skills audit for the job role of spa manager at The Central Park Hotel
Skills Personal Audit Questionnaire 1 2 3 4 5
Leadership skills Will make sure that my team is having proper
guidance and directions
*
Properly understanding the queries and
concern if team members.
*
Technological
skills
Good at managing internal technical systems of
the hotel.
*
Interest in trying new technology continuously
specially related to ICT.
*
Creativity skills Good at providing innovative ideas. *
Like to modify services in order to provide
better customer experience.
*
Planning skills Dividing the tasks appropriately *
Ability to plan and make schedule for tasks. *
Customer service Ability to understand the details mentioned by *