Effective Business Communication in the Workplace

Reflective Report on Effective Business Communication in the
Workplace
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Table of Contents
Introduction................................................................................................................................2
The key components of effective business communication.......................................................2
Gibbs Reflective Cycle of Business Communication................................................................2
Learning Experiences.................................................................................................................3
Formative Feedback...................................................................................................................3
Conclusion..................................................................................................................................3
References..................................................................................................................................4
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Introduction
Business communication may be described as the exchange of information between business
experts, potential clients, and affiliated organisations. The fundamental abilities of corporate
communication are in great demand and critical for today's workforce. Effective
communication requires the capacity to reply with competence, confidence, and firmness,
which is relevant to the quality and competence of business professionals being evaluated for
employment. Thus, understanding how to communicate effectively within an organisational
structure necessitates the ability to connect with various levels of management.
The key components of effective business communication
Personally, I believe that understanding how to convey information amongst the sender and
the receiver in an acceptable manner would enhance my ability to handle communication
hurdles. Communication has changed through the years to include more sophisticated
technology tools for worldwide networking, including social media, digital applications
virtual conversations, and the "cloud," a central depository for all company data that is
conveniently available at any hour of the day. Though communication has evolved in the
twenty-first century of business, the most practical approach to connect with people in a
social situation is through the exchange of personal experiences that encourage conversation.
Effective communication results in awareness. Four critical components comprise the
communication process (Alyammahi et al., 2020). These components are as follows:
encoding, transmission medium, decoding, and feedback. Additionally, there are two other
components in the process, which are represented by the sender and the recipient. Effective
communication requires the most critical component of all: listening. Effective listening
entails much more than comprehending the speaker's words.
Gibbs Reflective Cycle of Business Communication
As per my research the Gibbs reflective cycle may be used to evaluate a team's
communicative and interpersonal capabilities. Interpersonal skills refer to the capacity to
connect comfortably with people; also, strong interpersonal skills are essential since they are
often sought after in the profession (Osborne and Hammoud, 2017). By using Gibbs'
reflective cycle, we may express our communicative and interpersonal abilities. Thus,
professionals will interact with each other utilising their own distinct interpersonal abilities.
Professionals use a variety of interpersonal skills, including being personable, engaging, and
charming, as well as having an open mind and a good mindset. Additionally, interpersonal
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skills between colleagues might differ, as an influential role in the workplace must be
confident, organised, and accessible to other professionals. We must also have excellent
listening and negotiating skills as we must be prepared and efficient with our decision-
making and problem-solving. Non-verbal communication is also vital when talking with
other practitioners; for example, hand gestures and facial expressions are all strong indicators
of either bad or good interpersonal skills (Adeani et al., 2020).
Learning Experiences
As per my learning, recognizing the value of communication in the corporate sector is critical
to a business's performance. Communication is the mechanism through which we exchange
information, whether verbally or in writing. Improved communication skills may help us
function better at work and develop our career. In company, communication is critical for
conveying clear, compelling messages regarding strategy, consumer service and marketing.
As per my findings a firm that develops a brand communicates a clear message to its target
audience. Internal communication helps workers and management establish rapport and
promotes cooperation and cooperation. Effective communicators are critical to the
profitability and reputation of an organisation (Hair et al., 2019).
Formative Feedback
As per me, employees that communicate effectively and are aware of the company's goal
contribute to the business performance. Improving communication abilities requires some
effort and consideration. We should utilize active listening strategies and nonverbal
communication to demonstrate to speakers that we are interested while we speak (Polák,
2017). Being able to recall another person's identity enables us to establish a stronger
connection with colleagues, bosses, and customers on the job. Consider enrolling in a
communication program. We should invite a colleague to join, and we may practise our
talents together. Additionally, we might request that our boss considers conducting a
communication course or organising a team-building activity that emphasises these abilities.
Motivational speakers understand how to communicate effectively. We must attend a
conference and write notes on the presenter's use of positive language. After that, we may use
such tactics. Today's technology speeds up and improves the effectiveness of communication
(Vance, 2019). Additionally, we must consider training on electronic communication best
practises through instant messaging, email, and specialised collaboration tools to guarantee
that us and our colleagues interact successfully in any medium.
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Conclusion
Communication is critical to a successful business. To be successful, communication must
include positive connections with a business's primary stakeholders. One must first identify
the shortcomings in corporate communication, rectify them, and leave space for listening.
Communication includes speaking, listening, transmitting and receiving messages. Simply
said, listening is withholding one's judgement and allowing solutions to come from the
outside. The next stage is to create a constructive communication strategy. It is a plan which
is created after identifying the success of a firm and obtaining solutions via listening
activities, followed by an evaluation of the plan's outcomes.
References
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Alshawabkeh, A., Razmak, J., Qasim, A. and Kharbat, F.F., 2018. Enhancing internal
communication in organisations using enterprise social networking. International Journal of
Economics and Business Research, 15(1), pp.72-86.
Alyammahi, A., Alshurideh, M., Al Kurdi, B. and Salloum, S.A., 2020, October. The impacts
of communication ethics on workplace decision making and productivity. In International
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Guffey, M.E. and Loewy, D., 2021. Business communication: Process & product. Cengage
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Hair, J.F., Page, M. and Brunsveld, N., 2019. Essentials of business research methods.
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Osborne, S. and Hammoud, M.S., 2017. Effective employee engagement in the
workplace. International Journal of Applied Management and Technology, 16(1), p.4.
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Polák, M., 2017. The Analysis and Improvement of the Marketing Communications Mix of
POLÁK WINERY, sro.
Raupov, R., 2020. Development of business communications of enterprises in the conditions
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Schartel Dunn, S.G. and Lane, P.L., 2019. Do interns know what they think they know?
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