Integrated Business Process and Service Management

Running head: BUSINESS PROCESS ENGINEERING
BUSINESS PROCESS ENGINEERING
Name of the Student
Name of the University
Author note

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BUSINESS PROCESS ENGINEERING
Table of Contents
Introduction......................................................................................................................................2
Body.................................................................................................................................................2
Conclusion.......................................................................................................................................8
References........................................................................................................................................9

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BUSINESS PROCESS ENGINEERING
Introduction
Identification of the article
The article that has been chosen for completion of the report is ‘Integrated Business
Process and Service Management’. The author of the chosen article is Thomas R. Gulledge.
Statement of purpose
Service Oriented Architecture has been the considered for software development process.
The purpose of article is to demonstrate the value of the business that SOA derives from the
alignment of the business services with composition application (Gulledge 2015).
Brief outline
This report describes a proper analysis of the chosen article. This report discusses about
the intention of the article in the initial stage. After discussing the intention of the article, proper
understanding of the research method that is used for completion of the project is also well
stated. After clearing the concept of the research method that is used proper investigation of the
findings that has been made is performed. This report also provides proper understanding of the
problems and issues that are present and found. Proper description of the conclusion that is
provided in the article is also performed in this report.
Body
Intention of the article
It has been seen that BPM has been gaining high importance regarding the daily activities
in execution of procedural logic. Usage of lean six sigma has also been considered as one of the
major aspect that might facilitate the operational process. Usage of total quality management

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BUSINESS PROCESS ENGINEERING
along with the likes of the continuous process improvement might also act beneficial in the
process. Again it is seen that the results that are expected are not always as expected. This is one
of the major aspect that not robust statement can be provided. The success of the project can be
received only if the data that are received are well aligned with the system. In today’s society,
Service Oriented Architecture plays an important role. Service Oriented Architecture has been
providing proper assessment of the requirement of the diverse audience (Chang 2016). This helps
in bettering the eminence of the information management. SOA has been adding value to the
business. This section also includes understanding of the importance of alignment of the business
process and the business service. Usage of process innovation is made as per enhancing business
value is seen. The project that have been performed in the chosen article has been implemented
in complex product lifestyle management. BPM is considered as a concept that can be easily
developed via service orientation process. A fine line of difference is seen in case of defining
BPM as per the designation. There is a separate definition of BPM for managers and a different
definition of BPM for the technologists.
As per the technologists the BPM is a software concept. This section is mainly focused
on processing of the flow of the objects across the system. Technical BPM is documented with
the standard notations. Usage of BPEL (Business process execution language is made). The
methods that are considered in this stage needs to have high alignment with the business process
model processes (Baumgraß et al, 2016). A figure is also provided which helps in understanding
the relationship in between the Business and technological aspect of BPM.
The entire process is Business BPM as per management requirement is performed in 2
sections. The two sections are namely Order Management and Visibility. This layer is known as
the Process Layer. This layer is often powered by Oracle (Van Der Aalst et al, 2017). The second