This marketing plan focuses on JD Sports, a sports retail organization in the UK. It covers their current situation, SWOT analysis, development of marketing strategy using the STP approach, and application of marketing mix elements. The plan aims to enhance JD Sports' growth and market share.
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MARKETING PLAN
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Table of Contents INTRODUCTION...........................................................................................................................1 CURRENT SITUATION OF JD SPORTS.....................................................................................1 SWOT Analysis......................................................................................................................1 DEVELOPMENT OF MAREKTING STRATEGY.......................................................................2 STP Approach........................................................................................................................2 Marketing Strategy.................................................................................................................3 APPLICATION OF MARKETING MIX.......................................................................................4 Elements of Marketing Mix....................................................................................................4 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................7
INTRODUCTION Marketing is one of the most effective functions within an organisation that is associated withappropriatelycommunicatingone’sproducts,aswellasserviceswithinthemarket (Opresnik, 2018). Moreover,, a marketing plan is a detailed outlay of the strategies, processes and techniques that a firm is required to use for marketing its offerings within the market. Hence, in this context, the report below is based on JD Sports, which is an organisation within the Sports Retail sector of the United Kingdom. The report covers a detailed marketing plan for the firm in context of enhancing its growth and market share within the country, by implementing methods such as STP approach and elements of Marketing Mix. CURRENT SITUATION OF JD SPORTS SWOT Analysis It is crucial to analyse the current situation of an organisation which determines its core competencies, as well as its capabilities within the marketplace(Chernev, 2018). Furthermore, it also provides an imperative and essential insight onto the current performance of the company in the marketplace. Hence in relation with JD Sports, its current situation is being analysed using SWOTanalysis,whichisaframeworkdeterminingitscurrentstrengths,weaknesses, opportunities, as well as threat: Strengths: High Investment Capacity:One of the core strengths of the company is that it has a high investment capacity within the marketplace, which is quite essential for the company to invest in better opportunities. Effective Distribution:The distribution network of the company is very effective which leads the company towards supplying its finished products to farther ends within the country. Weaknesses: Inappropriate Marketing:The firm’s marketing is quite narrow, considering the fact that uses social media as its prime source rather than indulging into better ways for the same. StrugglingwithNewRequirements:Themarketscenarioisrapidlychanging considering the trends and interests of individuals, which are not effectively being tracked by the organisation. 1
Opportunities: Technological Advancements:With latest technologies like Artificial Intelligence and Automation, the firm could speed up its operations and enhance its marketing function as well. Changes in Lifestyle:The lifestyle within the UK of even older individuals has started inclining towards fitness, which is an opportunity for JD sports to expand its market in the future. Threats: Brexit:One of the biggest threats which has been evident within the UK market is associated with Brexit, which has led to reduction in money supply and hence, reduced alternatives for the firm to enhance the scale of its operations(Berestova, 2015). Competition:Another threat which the firm is currently facing is associated with competition, many big brands like Adidas, Nike and Reebok have already captured a wider market share, which makes it tough for the company to build a market effectively. Hence, the current situation of JD Sports is quite complex, especially because of its weaknesses and threats. Therefore, the firm is in a dire need of bringing in change within its systems to ensure that its growth and market share are positively impacted. DEVELOPMENT OF MAREKTING STRATEGY STP Approach As per the above analysis, it could be analysed that the firm needs to expand its customers and market space to ensure that it markets itself as a different and better company than rest of its existing competitions. Hence, for this purpose and to target new individuals, the STP approach is applied as under: Segmentation: This process is associated with dividing the whole market into smaller segments, which are based on certain characteristics that are highlighted below: Geographical:This segment divides the market based on its geographical location. For JD Sports, the firm is willing to target individuals who belong from the urban areas of the United Kingdom, preferably in London and Bristol and Liverpool. 2
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Demographical:Thischaracteristicsegregatesthemarketonthebasisofsome demographic elements like income, age, occupation and so forth(Lamb and Crompton, 2017). Hence, in context of JD Sports, since the firm wishes to target people who belong to age 60-75, with monthly income more than £1,000 and who reside in densely populated areas of the cities mentioned above. Behavioural:Within this segment, the market is divided with behaviour and preferences as basis. For instance, JD Sports would be targeting individuals who are inclined towards fitness and are habitual towards trying new alternatives for enhancing their fitness experience. Targeting: This section of the framework is associated with selecting particular factors from the segments above to form the target group of customers. Hence, out of the segments mentioned above, the firm is willing to target general customers from the urban areas of the UK, who belong to the age group between 60-75, who have more than £1,000 as their monthly income and who are habitual towards fitness. Positioning: In order to position itself effectively within the marketplace, the firm would be adopting both online, as well as offline positioning of its offerings so that it is convenient for individuals of the target market to purchase and use the product in an appropriate and effective manner(De Pelsmacker, Van Tilburg and Holthof, 2018). Furthermore, this marketing strategy would be developed for a medium term from 2020-2023 to ensure that the company has maximum benefit from the same. Marketing Strategy It is crucial that the marketing strategy of the company be based on STP analysis so that it prominently attracts the target market along with retaining older customers and other target segments as well. Therefore, JD Sports in this regard would be using Product Development as a new marketing strategy, which would be named as “Ageless”. This would be a new range of customised sports footwear for elderly customer group which would be developed as per their health requirements, as well as with assistance from range of physical therapists. Majorly, this product is being made for individuals who have zeal to be fit and to continue their physical activities in a healthy and comfortable manner. Therefore, the firm would 3
be taking in assistance from their GP or their physical therapists who would be guiding the manufacturers of what kind of shoes do they require for Fulfilling this purpose effectively. The plan of the firm through this new range is to expand its market share, along with enhance its overall growth, in terms of profitability, productivity and revenue. APPLICATION OF MARKETING MIX Elements of Marketing Mix It is imperative that the marketing strategy is appropriately placed and implemented to allow the firm to market its products and services in a sequential and effective manner(Perreault, 2018). Therefore, in this context, below are several elements of marketing mix, which are the various dimensions that a firm needs to abide by and develop their strategies against for better marketing and promotion of its products and services. Hence, in context of JD Sports and its new offering Ageless, below is the implementation of elements of Marketing Mix: Product: This element of marketing mix is related to the product strategy of the company. JD Sports with its new offering is adopting Diversification as its new product strategy. The reason for this is because the firm is known to produce athleisure wear and that too for younger generations. With Ageless, it would expand its product portfolio and make offerings for a wider customer group. Price: This is the pricing strategy which the firm would be adopting for its product and this element is very important for better marketing. For this new range, JD Sports would adopt Price Skimming strategy, due to the fact complete customisation is provided by the firm to its new group of customers(McDONALD, 2016). Place: This element is associated with the distribution of the offerings of an organisation. As mentioned above, the company’s distribution chain is one of the most effective competencies of the company. Therefore, to further leverage this strength, JD Sports would be placing its offerings both in their physical stores, as well as would be providing home deliveries too. Promotion: 4
It is associated with advertising and promoting the offerings of a company in a competent manner. In relation to JD Sports and the new range of products, the company is willing to indulge more towards Digital and Print Marketing, where it would be providing compelling advertisements to individuals through newspapers, as well as would commercialise the new range through digital channels like Facebook, Twitter, Instagram and YouTube. Along with this, the company would also use Search Engine Optimisation and Google Analytics to manage its promotion as per the trends within the market(Kotler and et. al., 2017). People: Thiselementinvolvestheemployees,aswellasthecustomers.Sincecomplete customisation is being offered with the new offering, the employees would be trained using Simulation as a method that would create different scenarios for them to work upon. Moreover, asforcustomers,repeatedfeedbackswouldbeacquiredbythemusingsurveysand questionnaires so that the products are manufactured and delivered as per the requirements of individuals. Process: Since the company has high investment capacity, this would overcome the threat of Brexit. Moreover, UK being one of the most prominent nations towards technology, JD Sports would be working towards making almost all of the manufacturing process of its new offering supported by Automation and Artificial Intelligence. Moreover, complete transparency at each stage would be kept by the firm with the customers to instil trust and ensure effectiveness in work. Physical Evidence: The new range of products by JD Sports would be made as per the health requirements of individuals, which would make them easy to handle, worn, as well as used. Moreover, the firm would be using Automation and AI to manufacture these offerings that would be contributing towards ensuring limited waste and highest possible quality. This would appropriately be directed towards the durability of this new range of product(Chernev, 2015). CONCLUSION Thus, it is concluded from the report above that marketing plan is very crucial for a company to develop as it allows the firm to give a detailed approach towards promoting and communicating its products and services in the marketplace. It is necessary to adopt methods like SWOT analysis which allows analysing the core competencies and shortfalls of the firm. 5
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Moreover, STP approach must also be used by the company to determine the marketing strategy effectively. Lastly, elements of marketing mix must be implemented in a competent and effective manner in order to market the firm’s offerings in a better way, along with assisting the organisation towards gaining wider market share and effective growth in future. 6
REFERENCES Books and Journals Berestova, A., 2015. Marketing plan for a High-Tech Product. Chernev, A., 2015.The marketing plan handbook. Cerebellum Press. Chernev, A., 2018.Strategic marketing management. Cerebellum Press. De Pelsmacker, P., Van Tilburg, S. and Holthof, C., 2018. Digital marketing strategies, online reviews and hotel performance.International Journal of Hospitality Management.72. pp.47-55. Kotler, P., and et. al., 2017. Marketing for hospitality and tourism. Lamb, C.W. and Crompton, J.L., 2017. Analyzing marketing performance. InMarketing the Public Sector(pp. 173-184). Routledge. McDONALD, M.A.L.C.O.L.M., 2016. Strategic marketing planning: theory and practice. InThe marketing book(pp. 108-142). Routledge. Opresnik, M.O., 2018, July. Effective Social Media Marketing Planning–How to Develop a Digital Marketing Plan. InInternational Conference on Social Computing and Social Media(pp. 333-341). Springer, Cham. Perreault, W.D., 2018.Essentials of marketing. New York: Mc Graw Hill. 7