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Knowledge Management and Successful Implementation

10 Pages2046 Words142 Views
   

San Diego State University

   

Added on  2020-05-16

Knowledge Management and Successful Implementation

   

San Diego State University

   Added on 2020-05-16

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1COMPARISON OF KM IMPLEMENTATIONS OF INFOSYS & RESERVE BANK NZStudent NameInstitute Name
Knowledge Management and Successful Implementation_1
COMPARISON2ContentsIntroduction...........................................................................................................................................3Discussion..............................................................................................................................................3Description of Infosys........................................................................................................................3Knowledge types...........................................................................................................................3KM objectives and organisational objectives.................................................................................4Competitive advantages in knowledge economy..........................................................................4Description of Reserve Bank NZ.........................................................................................................5Knowledge types...........................................................................................................................5KM objectives and organisational objectives.................................................................................5Competitive advantages in knowledge economy..........................................................................5Comparison of their KM implementations........................................................................................6Success factors of and/or lessons learned from the implementations..............................................7Recommendation for their KM improvement...................................................................................7Conclusion.............................................................................................................................................8Reference..............................................................................................................................................9
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COMPARISON3IntroductionThe knowledge management is a critical success factor with the ability to identify, acquire, store and use the disseminating knowledge for the organisational objectives. The features involve the elemental issues which includes business management, anthropology and computer science. It focuses on the information which comes from the conceptual analysis techniques that is mainly to identify the attributes of concept with providing useful, reusable and the maintenance knowledge factors that makes sense in the organisational context. The report will discuss in detail about the knowledge management and its successful implementation by Infosys and Reserve Bank NZ. To use the data or knowledge in the best manner, there is a need for a structure that has the ability to collect data, save it as well as manage it in an effective manner (Rao, 2012). The organisations need to learn from the past errors and work on the ideas through proper skills and the processes. DiscussionDescription of InfosysKnowledge typesInfosys knowledge types is categorized under:a. Explicit knowledge: It can easily be articulated, accessed with reusable documents, reports plus the software code and architectural diagrams. b. Tacit knowledge sharing is identified with long term goal and efforts for enhancement of explicit knowledge flows that is considered to transfer sessions among the project members with best practice sessions. Infosys facilitated distributed architecture focuses on the responsibilities of top management, with creating top roles with owning and deciding the nature of knowledge sharing. Infosys realized the norms, values, and the practices with architecture set for the behavioural experts to help in nurturing the knowledge sharing culture. The content management team would lead
Knowledge Management and Successful Implementation_3

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