This assignment analyzes the quality of care provided at Stretton Nursing Home (SNH) through a case study approach. It examines various stakeholders' perceptions of quality, including service users, providers, and external regulators like CQC. The report highlights challenges such as long waiting times, staff shortages, inadequate facilities, and non-compliance with health and social care regulations. It emphasizes the need for improved management practices, clinical standards, and staff training to enhance the quality of services offered at SNH.