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Report on Operations Management

   

Added on  2020-02-03

13 Pages4221 Words114 Views
MANAGEMENT ANDOPERATION

Table of ContentsINTRODUCTION....................................................................................................................................................4TASK 1 ....................................................................................................................................................................4P1 Different roles and characteristic of a manager and leader...........................................................................4M1 ......................................................................................................................................................................5TASK 2 ....................................................................................................................................................................6P2 Role of a leader and the function of a manager apply in different situation.................................................6P3 Theories and models of approach, including situational leadership,.............................................................7M2 ......................................................................................................................................................................8D1 .......................................................................................................................................................................8TASK 3.....................................................................................................................................................................8P4 Approaches to operations management and the role that leaders and managers play...................................8P5 Importance and value of operations management in achieving Business objectives...................................9M3 ....................................................................................................................................................................10TASK 4 ..................................................................................................................................................................10P6 Factors within the business environment that impact upon operational management and decision-making...........................................................................................................................................................................10M4.....................................................................................................................................................................11D2 .....................................................................................................................................................................11CONCLUSION .....................................................................................................................................................12REFERENCES ......................................................................................................................................................12

INTRODUCTIONFor any type of organization there are many operational activities are used inpurchasing, developing and proper utilization of resources. This report aimed at comparingthe different approaches to operations management in the different type firms (Heizer andBarry, 2013.). This operation management offers the many firms to be many opportunity byusing the unneeded cost, demanded when resources are wasted. Its includes theresponsibilities of the business operations are in different terms of efficiency of using as fewresources are needed in the process of the operation of the business. And its also includes theeffective term of the meeting with the consumer requirements identifying. This reportfollowing the Mark & Spencer company management and operation functions. It is retailercompany in the United kingdom and its provide the clothings, home products, and packagingfood products. The management and operation system of the company are coordinated andmange by the business manager and directors. This company mange the all operationfunctions are designing of the cloths, home products, and maintain the quality of thepackaging foods in the production time. TASK 1 P1 Different roles and characteristic of a manager and leader.Leader- A leader in the company of a group have a many forms of educational level and itsbackground (Rani and Moreira, 2010). A person or things holds a dominant or a superiorposition with in the company and is able to exercise a high to take a degree of control orinfluence over others. Some people are born with the leadership skills to lead and control agroup and its activities to achieve the goals. There are many characteristic in a leader-Communication- A leader with the good communication skills to be able to be expresstheir ideas, vision and the goals of the company with the team members (AbouRizk, 2010).This characteristic in a leader goes to many ways such as listening and understanding theteam problems and motivate the employees to accept the challenges. Innovative- A leader must be innovate the new ideas and new appropriate solution forthe problems. Its also innovate the new strategies for the employees to give the training anddeveloping the new skills of the employees.

Manger-A manger of the Mark and Spencer company to manage the all function of the alldepartments of the business entity. This company gave the many manager for the differentdepartment such as financial, human resources, operations and marketing department(Ageron, Gunasekaran and Spalanzani, 2012). There are some characteristic of a manger asgiven below-Planning- A manager also know the firms goals and objectives and he also know howto achieve and its also take the steps are needed in the process for achieving the goals. Thisplan for achieving the aims and take the communication step are needed in the process. Leadership- A good manager also have a leadership skills to lead the leader as well asits team members and all activities are followed by the team. It also give the instruction forachieve the team and company goals and objectives. Problem solving- The Mark &Spencer manager are able to identify the problems andgive the appropriate solution for using the best strategies and approaches (Matta and et. al.,2014). And its also identify the employees problems or provide the resources they are needed.Role of a leader and manager- A leader or a manger both are represent the firms goals and objective toward theiremployees. And its represent the objective in the many meetings, conferences,seminars and other activities related to the business operations and management. Manager and leader both are identify the employees problems and communicate withthe employees to solve the problems related tot he work environment. A leader focus on the group activities and give the guidance for complete the job taskand a manager mange the all activities of the leader and also manage the all functionof the different department. M1 According to the trait theory the role of the leader is analysing the mental, physicaland social characteristic of the leader in order ton influence their work activities in the firm(Akkerman, Farahani and Grunow, 2010). The contingencies theory described the two typesrole of the leader in a relationship oriented the leader must achieve the task, goals andobjectives by holding good relationship. And in the task oriented the leader have the task andits prime concern to determine the activities of the task.

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