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Leaders and functions of managers in managerial and operations

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Added on  2020-07-22

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MANAGEMENT AND OPERATIONS INTRODUCTION 1 TASK 11 P1 Compare different roles and characteristics of leader and manager1 M1 Difference between role of leader and function of manager by using theories 3 TASK 23 P2 Role of leader and functions of mangers in situational context 3 P3 Different theories and models of approach 4 M2 Evaluate the strengths and weaknesses of different approaches 5 TASK 2010). 36 P4 Key approaches to operations management and role of leaders and managers 6 P5 Importance and Value

Leaders and functions of managers in managerial and operations

   Added on 2020-07-22

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MANAGEMENT ANDOPERATIONS
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Compare different roles and characteristics of leader and manager......................................1M1 Difference between role of leader and function of manager by using theories....................3TASK 2............................................................................................................................................3P2 Role of leader and functions of mangers in situational context............................................3P3 Different theories and models of approach............................................................................4M2 Evaluate the strengths and weaknesses of different approaches..........................................5TASK 3 ...........................................................................................................................................6P4 Key approaches to operations management and role of leaders and managers ....................6P5 Importance and Value of operations management ................................................................7M3 Leaders and Managers can improve efficiencies ...............................................................7TASK 4 ...........................................................................................................................................8P6 Factors in business environment that impact on operation management..............................8M4 Factors affecting business environment and wider community...........................................9CONCLUSION..............................................................................................................................10.......................................................................................................................................................10REFERENCES..............................................................................................................................11
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INTRODUCTIONThe operations management is that area of management in which management isconcerned with designing and control the production or operations process. It is related todesigning,controlling of business operations that helps in convert the resources in to productsand services. It also helps in achieving the goals and objectives of an organisation. Mark&Spencer is a retail company of UK. This company deals in home products, clothing and foodproducts. In this report, mentioned about the roles and characteristics of a manger and leadersand their comparison (Alderton and Saieva, 2013). The roles of leaders and managers aredifferent from each other. The leaders use different leadership styles and approaches to lead orguide employees. Managers and leaders both work on improving efficiency of operationmanagement. In this present report mentioned that the factors of business environment canimpact on operation management and the decision making process of leaders and mangers.TASK 1P1 Compare different roles and characteristics of leader and managerLeaders are those people who leads or guides employees in an organisations and they doright things. Leader motivate employees for doing work in better way. Mangers are those personswho are responsible for controlling the business related activities. Managers work is toimplement the plans and strategies which are made by top management. The roles of of bothleaders and mangers are different from each other. There are some characteristics of managersand leaders:Positive attitude- In Mark& Spencer company, they both are having positive attitude.They motivate employees for doing work in better and effective manner (Slack, Brandon-Jonesand Johnston, 2011). They both are maintaining good working environment and deal withemployees in positive way. Innovative-Mangers and leaders both are very innovative and find new ways to do thingseasier. They bring new innovative ideas and think big to carried out the organisational goals. Communication- They both have good communication skills. They interact with theiremployees with positive attitude. If there is any problem to their employees and team members,then they listen their problems carefully and find the appropriate and satisfactory solutions. Fromthis, employees of company will get motivated and work comfortably.
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Ability to delegate-Managers and leaders knows about the weaknesses and strengths ofeach and every employees or team members. By using these strengths will allow each to growthe employees as well as team (O'Fallon and Rutherford, 2011). From this, the employees of thisorganisation will feel appreciated and the motivation level will also increases. Decisive-They have power to take good decisions. They take those decisions which arebeneficial and which are in favour of their stakeholders.Roles of mangers in Mark& SpencerSet objectives- The main role of managers is to set and establish the aims of company.The employees have to be achieve these aims by follow the procedures and policies of anorganisation.Motivate and communicate- Managers motivate their employees for doing work in aproper manner. From getting motivation, their working efficiency will be increased and theycomplete their work or task on time. It helps in increasing the productivity and growth of thisorganisation. In this organisation, mangers are very interactive and communicative. Theycommunicate with their employees and share the views and thoughts with them.Organise tasks- It is the main role of manger is to arrange the tasks or work and thenallocate it in employees. They give work or tasks according to the abilities and skills ofemployees. Managers set up right role for the right people.Develop people- Their main role is to develop employees by giving them proper trainingand development. From proving training, the skills, knowledge and abilities of employees willimprove and their working efficiency will also be increased.Roles of leaders in Mark& Spencer organisationTeam builder- Their main role is to build a team and motivate the team members. So thatthey can work in a team and also work for achieving the organisational objectives (Baldwin,Allen and Ridgway, 2010). If employees will work in a team, they all will understand each otherand from this it will be easier to achieve the organisational goals.Guide or lead team members- They guide their team members so that they perform theiractivities in an proper manner. If team members have any difficulty in doing any activity, thenleaders lead them and find the appropriate way of doing activity or task. They suggest new waysof working.
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