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Role of Management and Leadership in Organisational Situations

   

Added on  2020-01-07

15 Pages4696 Words414 ViewsType: 414
Leadership ManagementProfessional DevelopmentHigher EducationCalculus and AnalysisPolitical Science
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TITLE: MANAGEMENT AND OPERATIONSTUDENT NAMESTUDENT IDPROFESSOR’S NAMETable of conten1
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Task 1 (LO1 and LO2)....................................................................................................................3Introduction to organisation and management structure.................................................................3Role of manager and leader, difference between management and leadership...............................4Role of management and leadership in various organisational situations, with reference totheories and concept........................................................................................................................6For growth and performance how management theories applied to organisation...........................6Conclusion and recommendation....................................................................................................7Task 2 (LO3 and LO4)....................................................................................................................8Introduction to operation of the organisation..................................................................................8Role and responsibilities of manager in operational function.........................................................9Operational approaches to operation management and value.......................................................10Impact of external environment factor in decision making by leader and manager......................11Leadership and management can improve operational efficiencies to meet business objectives.12Conclusion and recommendation..................................................................................................13Reference list:................................................................................................................................142
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Task 1 (LO1 and LO2)Figure 1: Logo of Mark and Spencer(Source: Marksandspencer.com. 2017)Introduction to organisation and management structureThis particular part of the report deals with the role and function of manager and leader. The twodepartments are the main root of an organisation. It helps the organisation to meet its objectives.The selected organisation for this report is Marks and Spencer. It was founded in the year 1884,by Sir Michael Marks and Thomas Spencer. The company is also abbreviated as M&S.Headquarter of this company is in London, UK. It is a retail and public limited company. RobertSwannell is the chairman and Steve Rowe is the CEO of M&S. According to a report of 2016,yearly revenue was ₤ 10, 554.4 million, operating income was ₤784.9 million, and earned profitwas ₤ 404.4 million. Latest report of 2017 says that M&S have 82,904 employees all over theworld. The company is specialized in dealing with clothing, home products and luxury foodproducts (Marksandspencer.com. 2017). In the year 2008 company began to sell branded goodlikes Kellogg’s corn Flakes. The company have 852 stores all over UK, it also possess someinternational stores like 52 in India, 48 in Turkey, 37 in Russian and 5 stores in Spain. M&Sshare are been listed in London stock exchange and FTSE 100 index. A recent report says thatclothing sales has decreased and food sale have increased. 3
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Management structure Figure 2: Management structure of M&S(Source: Marksandspencer.com. 2017)Figure 1 deal with the management structure of Marks and Spencer’s. The management structureis headed by board of directors and then next is Chief executive officer. Three departments areformed from CEO and they are marketing, operation and administration. Marketing departmenthas various other sub departments such as sales and advertisement. Operation has twodepartment named as production and customer service. Administration is consisted of twodepartments such as finance and human resource. Role of manager and leader, difference between management and leadershipRole of manager is very important for an organisation. Managers of M&S play a vital role in thedevelopment of the company. Aim is to maximize the profit with minimising the cost. Promotionof every product is to be managed by the manager. Some roles are as follows: ●Managing and motivating the team members and also focus on increasing the sale.●They even focus on managing stock level 4
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