Analysis of ALDI's Competitive Position and Value Chain Model
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This report analyzes ALDI's competitive position in the supermarket industry using Porter's Five Forces model. It also examines the inbound logistics, operations, and outbound logistics of ALDI, as well as the support activities of Porter's Value Chain model.
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 COMPANY OVERVIEW..........................................................................................................1 Porter's Five Forces Model of ALDI...........................................................................................3 Analysis of inbound logistics, operations and outbound logistics of ALDI...............................5 Analysing support activities of Porter's Value Chain Model......................................................6 Key value adding activities perform by ALDI............................................................................7 Innovative ideas to improve business process and competitive advantage.................................7 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10 .......................................................................................................................................................11
INTRODUCTION Business Environment is a summation of various internal and external forces such as organization workforce, policies, objectives, working conditions, financial resources, customers, competitors, supply and demand, interference of government, technology, social and market trendssoon (WhatIsBusinessEnvironment?- Definition&Factors,2020). Allthese surroundings have positive and negative impact over the operations and functional decision of business. Marketers and business analysts required to examine such factors as these forces brings immense opportunities and growth possibilities and valuable resources through which company can tap new market and enhance its overall performance and profitability(Deasy and et. al., 2016). Information Technology is plays a significant role in organization as it promote and foster innovation. IT helps in improvising communication system within company by providing effective digital platforms such as intranets software, video conferencing, Employees portals etc. It become very useful in terms of operating business functions whether it is small or large organization as it helps employees, managers to work more efficiently and address problems easilyandresolvecomplexissues.InformationTechnologyhelpsthroughinventory management,ManagementInformationSystemandCustomerRelationshipManagement (Prajogo, 2016). This project report exhibits detailed information about 'Supermarket Aldi'. It contains brief overview regarding company in form of its background details and it products and services. Report includes analysis of competitive environment through Porter's Five Forces model and Porter's Value Chain framework. Further, it summarize all analytical study and interpretate how IT processes is being used in improving business competitive position. MAIN BODY COMPANY OVERVIEW ALDI is one of the leading German Supermarket Chain organization in which ALDI representsALbrecht-DIscountand having around 10,000 stores within 20 countries. Company is known for its quality food products but also deals in non-food items. Product portfolio of firm include groceries and household essential items. There are various brands under ALDI group such as little journey deals in baby care products, Simply nature with feel good Ingredients, SpeciallySelected-ALDIGoneGourmet,WinkingOwlWine,LiveGfree,Elevation,
EarthGrowth, NeverANY, Fit&Active. ALDI hold competitive position because of its affordable and cheap rates in market. Organization operates its business units under two names one is Aldi Nord's which have 35 regional business entities and other one is ALDI Sud's which have 32 companies with almost 4100 stores in different areas of Germany. Vision of ALDI is to provide customers quality products at less pay as shoppers can feel and live richer. To offer customers a smart way to shop. Mission of ALDI is to attain competitive market position by offering exceptional quality products and services. Core value of organization contains Simplicity, Responsibility, Reliability with this philosophy ALDI has cultivated an environment that focus on continuous growth and building brand reputation. Organization formulates its strategies on basis of these three value as it follow lean production strategies in order to eliminate wastage of resources and time. The stores of firm is designed in simple way that enhance their similarities in turn brings consistency in operations. Company's management is engaged in organizing training and development for its workforce and establish effective supply chain which brings continuous improvements in business. Currently, ALDI is focuses on expansion strategy in which company invested and opened new stores and reduces prices to encourage sales in UK and Ireland due to which profits of firm fell down. Organization strategy is to sell out its products through its stores only and offer limited selected items through its online portals like wine and variety of merchandise. Aldi setting a target of opening new 1200 stores by 2025. In next few years, company is planning for investing around £1 billion in 100 new store as well as distribution centres. It has also established online electrical retail store under name of AO.com for purpose of serving more non-food goods to reach out more customers. Aldi is popular because of being cheap in terms of prices of products. Organization sustain and maintain its discount market goodwill by offering 50% discounts on items as compare to its competitorslikeWalmart.Company'sbusinessmodelfocusesondoctrineofshopping experience and manage its inventory with lean selection of private label items along with that firm sell 90% of products under its own brand portfolio. Current, Aldi business strategy includes launching biggest brand campaign to promote its discount retailer's and setting benchmark for other supermarket retailing in industry. This strategy focuses on capturing new position under name of 'Good Different'.
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Porter's Five Forces Model of ALDI Porter's Five Forces model is proposed by Michael E. Porter with purpose of measuring andevaluatingcompetitivestrengthsandpositionoforganizationwithinindustry.This mechanism is based on a concept that there are five factors prevailing inside specific industry in which organization operates its business and serve its products in such market. These forces ascertain two major things which builds competitive position of particular organization that is Intensity of competition and Attractiveness of market(Bah and Fang,2015). This model helps in determining and understand strengths and weakness of enterprise and opportunities through which organization expand its market share. This particular framework is used to evaluating potential of new products and services as whether they are profitable enough or not. With proper understanding of where power lies firm can able to identify its strengths that are favourable and weakness so that they can be improved on time(Takata, 2016).ALDI is one of growing supermarket organization in UK by having 6.8% market share and holds a position of fifth biggest supermarket in UK. ALDI's aggressive expansion strategy affecting industry structure of retailing and nature of competition in UK. Through Porter's Five forces Model, it can be easy to understand competitive position of ALDi in supermarket industry along with consideration of other rivals in industry. This can be examined by analysing the impact of five external forces on operational decisions and position of organization. 1.Industry Rivalry:this force explains the intensity of competitive rivalry within industry which influence competitiveness of organization. If there are large number of competitors exists in market with strong core capabilities which offer diversified range of products in turninfluencemarketattractiveness.Insuchcompetitiveindustry,organizations aggressively compete for attaining more market share which adversely affect on revenues (Kanakulya and Jinzhao, 2017). In case of ALDI, impact of this factor is relatively high since competition level in food retail industry is intense. Rivals of Aldi namely Tesco, Asda are also offering identical products with same quality at lower prices due to which company has to face fierce competition. For overcome from situation, ALDI is focusing on lowering fixed cost so that prices of products that are being sold within its stores remain low. This factor act as competitive advantage for company through which they can able to compete with its rivals and gain relevant market share(Virglerova, Dobes and Vojtovic, 2016).
2.Threats of Substitution:this force describe intensity of close relative products available in market. Higher the force in turn increases chances of customers can switch over differentsubstitutesduetopriceextension.Thisforcecanbecomeahurdlefor organization if consumers can frequently identify alternative products with better quality and rates. Firms that have no close substitutes for their products or services enjoys high power to charge high prices for items. In case of ALDI, impact of this force is high which is unfavourable for organization. ALDI indulge in such market where other competitors are dealing with same products and identical features. Other retailers also focusing on exclusive marketing strategy, price reduction polices and promotional campaigns which brings options for customer to choose from different varieties. Products that are being sold by firm is easily accessible in other supermarkets due to which threats of substitution is high for Aldi(Khan and Quaddus, 2015). 3.Threats of New Entrants:this force justify how easily new firms enter in industry with brand new products and services and compete for same market share. An organization may face problems if there is high force of new entrants exists in market. An industry having powerful barriers to entry is favourable existing firm since there is no sharing of market share and firm can charge premium prices for its products. In context with ALDI, affect of this force is moderate over competitive position of firm. To enter in such retail industry new firms required high capital investment and resources which is not that easy because of strong entry barriers(Groşanu and et. al., 2015). Aldi is well known established organization and have been serving its huge loyal customer base from long period of time which create difficulty for new entrants to become a threat to position of Aldi. Further, there are number of barriers which required to consider by new firms like huge amount of capital, strong distribution and supply chain networks, acquiring perfect target market etc. 4.Bargaining Power of Buyers:this force describes degree at which consumers can negotiate over prices. This refers to capabilities by which customers can able to bring prices down offer by manufacturer. Buyers demand high quality goods at low rates. If company has large customer base then power of buyers become low or vice versa. In case of Aldi, the impact of this force is high because other giant companies also offers same price goods and service which provides wide range of options to customers(Gavurova
and et. al., 2017). Due to this reason buyers can easily switch over other brands. Other firms also provides different loyal schemes along with discount to customers that is not offered by ALDI. 5.Bargaining Power of Suppliers:this last factors explains intensity of how frequently suppliers can increase cost of inputs and charge high prices for raw materials. If there are few number of suppliers exists in industry then there are high chances where company depend on them which in turn they have more power to raise costs of raw materials. In case of ALDI, the impact of this force is low cause there are many dealers who offers identical raw products at less rates which provide power to Aldi to bargain for favourable discounts from such suppliers. Aldi is big market leader with established brand image in industry due towhich suppliers power is less as they do not want to lose such big organization(Erasmus, Strydom and Rudansky-Kloppers, 2016). From above study it can be concluded that Aldi is competing in very fierce competitive market where almost all forces are indicating high impact over position of company. Even though threats of new entrants and supplier's power is low. Organization required to conduct research programs to assess changing customers demands and trends. Also, develop innovative measures which generates more loyal customers. In today's era, there is drastic change in buying pattern of consumers due to online marketing, 24*7 hour shopping all these needs to be added in current functions of ALDI operations for gaining long term competitive position. Analysis of inbound logistics, operations and outbound logistics of ALDI. Inbound logistics, operations and outbound logistics are the part of primary activities that are perform by organization in order to ensure optimum level of inventory and flow of products. Primary Activities of ALDI organization is involve in manufacturing and selling out finished quality products to targeted end users(Kasemsap, 2018). Inbound Logistics: these logistics activities are emphasise on receiving, transporting and storing of those goods which are coming 'IN' business premises. If these activities are conducted and managed well then it result in efficient processing system. These activities includesrelationshipwithdealersanddistributorswhosupplyrawmaterialsand distribute products in market. In case of Aldi, firm require to focus on every factors which helps in transforming raw material into final finished products. Aldi manages efficient storage and transport facilities to ensure that raw materials and inputs are stored
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properly. Without determining inbound logistics area, ALDI may face challenges in phases of product development(Clarke, Li and Xu, 2016). Operations:theseactivitiesreferstoprocessofconvertingandtransformingraw materials or inputs into outputs orfinished quality products that are used to sold in different areas of targeted market(Kolk, 2016). In case of ALDI, after receiving raw materials firm process them into end product for purpose of delivering it in market. These activities includes designing and featuring of products, packaging, labelling, assembling, testingetc.properfunctioningofoperationalactivitiesisessentialinenhancing productivity level and maximising efficiency of ALDI. Outbound Logistics: these particular activities are related with delivering and transporting finished product or service to ultimate consumers. This section involve collection, storage, distribution systems. In case of ALDI, firm has collaboration with number of transporters who help in transporting of finished goods from warehouses to their different stores. ALDI management regularly analyse outbound logistics activities to manage cost effective and efficient product delivery in terms of minimum or zero impact over quality. Firm required to give more emphasize on these activities when it transport perishable products(Buno, Nadanyiova and Hraskova, 2015). Analysing support activities of Porter's Value Chain Model. Porter's Value Chain model explains various set of tasks and activities that are used by organization in order to manufacture and deliver unique as well as valuable products in target market. This framework concern about how a company can produce separate products by examine various events which arises in production process within company. This model states that there are different chain of activities which occur straight from acquiring of materials till delivery of finished products. These activities are divided under two categories: Primary ActivitiesandSupportActivities.Supportactivitiesinvolvedprocurement,technology development, human resource management and firm infrastructure. Two supported activities perform by ALDI management are: Procurement:thisactivitiesreferstoacquisitionandpurchasingofmachines, equipments, tools, raw materials, input resources for firm which are necessary for manufacturing products(Kharub and Sharma,2017).. This involves identification of dealers and bargain for best prices. Aldi management carefully determine its purchasing
activities so that there must be optimum function of inbound, operational and outbound value chain. Firm purchases it raw materials from best suppliers in order to maintain and preserve best quality in products and enhance the overall performance of organization effectively as well as efficiently. Technology Development: these activities refers to aligning and processing relevant information in order to enhance knowledge base. This involve the updated version of technology which are being used in transformation of raw materials into finished output and it involve equipment, hardware, software, procedure etc. Aldi make use of advanced technologyinproduction,distribution,marketingandhumanresourceactivities. Management segmented this technological activities into product and process so that there must be fine operations take place in organization(Levi-Jakšić, Jovanović and Petković, 2015). Key value adding activities perform by ALDI. Value adding activities are those which enhances performance of overall management of organization also increases benefits of products and services to ultimate user. ALDI can raise its profitability by analysing those activities which are adding value in overall productivity. Moreover, eliminating those which are unnecessary and non-added value activities for firm. There are various exclusive value added activities perform by ALDI management in order to eliminate unnecessary wastage of resources and time. ALDI is concern about reducing or minimizing store labour from their production process. Firm has introduce shelf ready system in which all packaged products are being stored automatically in order to eliminate time of stocking inventory(Prajogo and Oke, 2016). Moreover, large cartons are being placed directly on shelves. To eliminate shopping cart labour organization has launched a coin function in shopping carts in which buyers need to deposit coin to acquire that cart so to get back that coin customer require to return them at correct positions. This helps firm to avoid unnecessary blockage and time as after completing shopping individual left those carts anywhere. Aldi's checkout process is popular for its efficiency as checkout staff do not pack purchased products on behalf of customers that must be done by buyers only. Innovative ideas to improve business process and competitive advantage. ALDI is well established firm and known for its affordable rates of quality products. From industry and business functions analysis with help of porter's five forces model and value
chain it is understandable that company can develop different innovative approaches or ideas through which it can earn more revenues and enhance its production processes(Alotaibi and Liu, 2017). Information technology brings immense benefits for firm. Presently, it is an era of digitalization so company can deploy updated technology by establishing e-commerce online portals so that customers canpurchase any product at anytime. This helps firm to work according to the trend of 24*7 online shopping. With help of information technology company can build effective supply chain network so that it can reduce unnecessary wastage items in primary activities of value chain process such as inbound and outbound logistics, transportation and storage processes. Information technology helps ALDI to enhance transparency within its systems also track integrate system so that firm can obtain relevant customer and sales information. It helps firm to record real time data to determine efficiency of inventory level. Also, through radio frequency company can able to protect its shipments by tracking the entire supply chain. ALDI can bring diversified product range to enhance its brand extension in order to retain its loyal customers andsustain its competitive position. Aldi must adopt unique promotional activities such as social marketing, effective advertisements through commercials and print media so that more and more customers can attract towards organization offerings. To enhance its production quality company can make use of robotic technology for purpose of eliminating those activities which are time consuming for firm. This technology will enhance overall transformation process of organization which in turn improve quality of products and services. Further, firm can do collaboration with other small organization so that it become easier to acquire scarce resources and relevant information which in turn result in large market share and strong customer base(Mathooko and Ogutu, 2015).
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CONCLUSION From this research report, it can be concluded that business environment analysis is significant for organizations in order to examine the strengths, weaknesses, opportunities and threats of business in such climate. This environment consists various internal and external factorswhichsometimesbecomefavourable or unfavourable for operationsof company. Organization required to study these forces in order to develop effective policies as well as strategies and enhance its decision making process. There are various models which help in examine the micro and macro culture in which organization operates its business functions. Moreover, informationtechnology playsa crucialrole as it helpsin maintainingproper production, inventory processes and provides relevant information about each factor.
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