The Effectiveness of Rewards System on Employee Motivation

Business Research plan
(Investigating the effectiveness of reward
system on employee motivation)
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EXECUTIVE SUMMARY
With the changing period, employees became the most important integral part of the
organizations as they work for them business and deliver services to the consumers. Therefore,
companies require motivating and encouraging their staff by rewarding their performance and best
achievement. Motivated person desires to work hard and put extreme level of efforts to meet their
job targets and reach success. Therefore, this report has analysed the significance of reward system
to inspire and motivate people, which in turn, results in higher satisfaction. In such respect, both
intrinsic versus extrinsic as well as monetary versus non-monetary reward mechanism like
appreciation, pride feeling, promotion, appraisal, job enlargement, autonomy and freedom of
working has been taken into consideration. Report identified that effective and well-balanced
reward system helps to enlarge staff productivity and performance and enable business to assure
long-run sustainability.
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Table of Contents
INTRODUCTION................................................................................................................................4
Background and introduction...........................................................................................................4
Background of the organization........................................................................................................5
Research aims and objectives...........................................................................................................5
Research questions............................................................................................................................5
Rationale...........................................................................................................................................5
Significance of the study..................................................................................................................6
LITERATURE REVIEW.....................................................................................................................6
Concept of reward system................................................................................................................6
Concept of employee motivation......................................................................................................7
Various ways and strategies available to reward workforce.............................................................8
Effectiveness of reward system upon staff motivation.....................................................................9
RESEARCH METHODOLOGY.......................................................................................................11
Research philosophy.......................................................................................................................11
Research approach..........................................................................................................................11
Research design..............................................................................................................................11
Research type..................................................................................................................................11
Data collection technique...............................................................................................................12
Population and sample....................................................................................................................12
Instrument for data collection.........................................................................................................12
Data analysis method......................................................................................................................12
Accessibility...................................................................................................................................13
Ethical issues..................................................................................................................................13
REQUIRED RESOURCES................................................................................................................13
GANTT CHART................................................................................................................................13
CONCLUSION..................................................................................................................................14
REFERENCES...................................................................................................................................15
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INTRODUCTION
Title of the study: To investigate the effectiveness of reward system on employee motivation, A
case study of Hilton hotel.
Background and introduction
In today’s competitive world, companies are facing wide range of challenges and difficulties
and among all, recruiting skilled and talented workforce and retaining them for a prolonged period
is of utmost importance. In ancient times, employees were just considered as a labour force,
however, with the changing period, now-a-days, employees became the valuable assets of the
organization upon which company’s success is highly dependent. The reason behind this is
employees put their potential, efforts and commitment to meet consumer demand. There are various
factors that influence employee’s performance such as working conditions, training and
development initiatives, security, employment policies and procedure, employer-employee
relationship and so on, among all these, motivation is considered as crucial factor that affect
workers performance to a great extent (Performence management in digital age, 2016). It refers to
an accumulation of various processes which influence personnel positively to maximize their
potential, efforts and commitment to deliver bets quality services to the consumers. In the present
times, each and every company’s HR professionals take number of initiatives to motivate and
encourage workforce to maximize their potential, skills and commitment level to exceed consumer
satisfaction. Reward system is one of the main strategies adopted by large number of organizations
to motivate workers so that they can render superior quality product and services to the clients
(Performence reward system, 2016). It may be of two types that are intrinsic and extrinsic, former
related to internal factors of the establishments i.e. appreciation, job rotation and others, however,
later relates to external or outside factors such as incentives, bonuses, promotion and so on.
In the hospitality industry, the success and growth of the company is greatly depends upon
the quality of services delivered to visitors, henceforth, it becomes essential for the hoteliers to
recruit highly talented and committed workforce to serve target audiences in the best manner.
Therefore, this study examine the effectiveness of reward system on workers motivational level to
investigate that whether reward system helps to encourage and promote workers to maximize their
commitment level or not. In order to investigate the issue effectively, both the intrinsic and extrinsic
motivation will be taken into consideration and its impact will be evaluated on employee motivation
on Hilton Hotel. It will address various strategies and methods used by Hilton to influence workers
positively, so that, they put great efforts to attain specific desired goals by exceeding consumer
expectations.
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