Stakeholder Mapping and Questionnaire for New Access System

Requirements Gathering.
STAKEHOLDER MAP.
According to Pressman (2018) explained that stakeholder mapping is an important tool to help system
analysist to understand system and requirements.
Stakeholders’ interests.
According to Sommerville (2016) explained that identifying and knowing interest of
stakeholders helps analysist and developers in capturing real requirement of system.
Medical staff treats patients and earn some income from the project as salary. Concern of
medical staff is to ensure system functionalities are operating well.
Patients they get treated for mental illness. Concern of patient is to be treated in time.
Headspace ensures New System is developed and mental patients can access service easily.
Concern of Headspace is cost of developing New Access System should be affordable.
Medical staff
Internal
Headspace
Young
Mental Patients Australian
Government
Stakeholder
Map
External
Operational Executive
Treat Mental patient Trails New Access
Seek medical care
Funds project

Australian govern need to improve health services of its citizen thus why it is funding this
project. Concern of Government is to ensure funds is utilized well and citizens are getting quality
Medicare
QUESTIONNAIRE
According Satzinger, Jackson and Burd to explained that questionnaire is an important tool
which helps in collecting requirements.
Dear Respondent,
I am the business systems analyst of the project who is gathering requirement and analyzing
them to help in developing of information system (New access). I request you participate and
genuinely provide correct details of information regarding to your area of specialization. The aim
of this questionnaire is to help New Access system meet all requirements. The information
provided will be of great help during analyzing and developing of this system. Your Responses
would be kept confidential and with high integrity .After analyzing the system and developing all
collected information will get rid of. The questionnaire will take about 15 to 20 minutes to fill in.
Do you agree to proceed with the questionnaire? 1= Yes [ ] 2=No [ ]
PERSONAL DETAILS OF RESPONDENTS
Please tick (√) appropriate box
1. Age (years)......................
2. Sex: [ ] Male [ ] Female
3. Marital status....................
4. Occupation.......................
5. Education level..................
SECTION I: Please answer the following questions?
1. How many mental patients do you receive every day or monthly? -------------------------------
2. Do you keep data of this patients? --------If yes what kind of data do you keep? ---------
3. How do they respond to treatment? -------------------------

4. How do you address, keep track of treatment, make follow up of treatment and monitor well-
being of patients? -------------
SECTION II: Please choose YES/NO.
Usability YES NO
5. Have you ever used Prototype of New Access system?
If Yes, proceed to the next questions
6.It meet all usability goals of simplicity, learnable ,understandable simple to
use this system
7.I believe I could become productive quickly using this system
RELIABILITY
8. When inserting information in fields, most fields are validated thus it is hard
to make a mistake.
9. Failure rate of system is low, in case of failure most information are back up
in cloud and system responds immediate after failure.
SATISFACTION AND FUTURE USE
10. New Access prototype is very productive and it helps to keep data, keep
track of treatment and monitoring patients.so am satisfied and New Access
system will be of great help in future.
SECTION III: Please fill in your suggestion and recommendation.
Kindly identify issues with system you are using and what changes do you suggest we
make?
Thank you for taking your time.