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Evaluation of Questionnaire Design

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Added on  2023-01-23

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This report evaluates the questionnaire design used in a study on consumer satisfaction at a Christmas Market. It analyzes the sample composition, satisfaction levels, and demographic data of the participants.

Evaluation of Questionnaire Design

   Added on 2023-01-23

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Running head: RESEARCH METHOD DESIGN REPORT
Research method design report
Name of the student
Name of the university
Author note
Evaluation of Questionnaire Design_1
1RESEARCH METHOD DESIGN REPORT
1. Evaluation of questionnaire design
The survey questionnaire has been designed based to derive both qualitative and
quantitative response from the participants. The questionnaire consists of questions generated
on nominal scale, ordinal scale and ratio scale. There are certain questions that are multiple
choice questions, questions on satisfaction is based on Five point Likert scale and there are
few questions that are open ended which provides the perspective of different experiences of
the consumers in Christmas Market. The questionnaire is fully structured and has been
designed to address each and every aspect of sample composition and their satisfaction level
regarding the event.
This survey questionnaire was send to the visitors in the Lincoln Christmas market
where survey was conducted over the four days and response was collected from 704
respondents. Interview was conducted in the busiest part of the market so that in depth
answers on the research topic can be derived. The data collected has been analysed using
SPSS where statistical tools and techniques have been used to analyse the data. The research
has used descriptive statistics and frequency tables to understand the sample composition in
the research. Cross tabulation and chi square test has been conducted to understand the
degree of association among the variables. The average expenditure of the consumers have
been analysed by evaluating the mean of each of the areas such as food, drinks,
accommodation, shopping and entertainment. The research has used simple random sampling
to randomly collect data from all the respondents.
2. Analysis of the survey data
2.1 Analysis of the sample composition
Q13. Gender?
Frequency Percent Valid Percent Cumulative Percent
Valid Male 240 34.3 34.7 34.7
Female 452 64.6 65.3 100.0
Total 692 98.9 100.0
Missing 999 8 1.1
Total 700 100.0
Evaluation of Questionnaire Design_2
2RESEARCH METHOD DESIGN REPORT
The evaluation of the gender has presented the fact that majority of the population are
female which is twice the number of male respondents. This means that women are more
likely to attend Christmas Market in Lincoln.
Q14. Age?
Frequency Percent Valid Percent Cumulative
Percent
Valid 22 years or less 134 19.1 19.5 19.5
23-35 years 117 16.7 17.1 36.6
36-50 years 187 26.7 27.3 63.8
51-64 years 151 21.6 22.0 85.9
65 years and over 97 13.9 14.1 100.0
Total 686 98.0 100.0
Missing 999 14 2.0
Total 700 100.0
Evaluation of Questionnaire Design_3
3RESEARCH METHOD DESIGN REPORT
The frequency table shows that there is diversity in the participants and the majority
of the consumers are above the age group of 36. This shows that Christmas is appealing to
consumers with wider demographics.
Q15. Household Income (per annum)
Frequency Percent Valid Percent Cumulative
Percent
Valid £0-£14,999 94 13.4 17.6 17.6
£15,000-£25,999 142 20.3 26.6 44.3
£26,000-£44,999 170 24.3 31.9 76.2
£45,000-£59,999 60 8.6 11.3 87.4
£60,000-£79,999 39 5.6 7.3 94.7
£80,000 plus 28 4.0 5.3 100.0
Total 533 76.1 100.0
Missing 999 167 23.9
Total 700 100.0
Evaluation of Questionnaire Design_4
4RESEARCH METHOD DESIGN REPORT
The data on annual income of the participants show that people from diverse
background have diverse disposable income are attending the festival which depicts that the
Christmas market is considered as destinations for holidays where diversified population
visits and enjoy the festive ambience.
Q16. Could you please indicate your ethnicity?
Frequency Percent Valid Percent Cumulative
Percent
Valid White 622 88.9 90.1 90.1
Gypsy or Traveller 3 .4 .4 90.6
Black or Black British -
Caribean
2 .3 .3 90.9
Black or Black British -
African
14 2.0 2.0 92.9
Other Black background 4 .6 .6 93.5
Asian or Asian British -
Indian
5 .7 .7 94.2
Asian or Asian British -
Pakistani
4 .6 .6 94.8
Other Asian background 5 .7 .7 95.5
Mixed - White and Black
Caribean
5 .7 .7 96.2
Mixed - White and Black
African
5 .7 .7 97.0
Mixed - White and Asian 1 .1 .1 97.1
Other Mixed background 1 .1 .1 97.2
Arab 2 .3 .3 97.5
Other Ethnic background 2 .3 .3 97.8
Evaluation of Questionnaire Design_5
5RESEARCH METHOD DESIGN REPORT
Chinese 7 1.0 1.0 98.8
Prefer not to say 2 .3 .3 99.1
18 6 .9 .9 100.0
Total 690 98.6 100.0
Missing 999 10 1.4
Total 700 100.0
The analysis of the ethnicity of the participants show that majority of respondents are
white. This fact is quite surprising as United Kingdom consists of a highly diversified
population but the festival is not that popular among population of other ethnic backgrounds.
Descriptive Statistics
N Minimum Maximu
m
Mean Std.
Deviation
Varianc
e
Statistic Statistic Statistic Statistic Statistic Statistic
Q13. Gender? 692 1 2 1.65 .476 .227
Q14. Age? 686 1 5 2.94 1.318 1.737
Q15. Household Income
(per annum)
533 1 6 2.80 1.346 1.812
Evaluation of Questionnaire Design_6
6RESEARCH METHOD DESIGN REPORT
Q16. Could you please
indicate your ethnicity?
690 1 18 1.82 2.963 8.778
Valid N (listwise) 525
Descriptive Statistics
Skewness Kurtosis
Statistic Std. Error Statistic Std. Error
Q13. Gender? -.645 .093 -1.588 .186
Q14. Age? -.034 .093 -1.096 .186
Q15. Household Income (per annum) .638 .106 -.107 .211
Q16. Could you please indicate your
ethnicity?
4.049 .093 16.139 .186
Valid N (listwise)
The analysis of the skewness and Kurtosis of the above table shows that the values are
within the acceptable range and the data follows a normal distribution.
2.2 Analysis of the satisfaction level
Q4. To what extent do you agree or disagree with the following statement about
the Lincoln Christmas Market: Welcoming.
Frequency Percent Valid Percent Cumulative
Percent
Valid Strongly Agree 236 33.7 33.8 33.8
Agree 397 56.7 56.9 90.7
Neither Agree nor Disagree 48 6.9 6.9 97.6
Disagree 16 2.3 2.3 99.9
Strongly Disagree 1 .1 .1 100.0
Total 698 99.7 100.0
Missing Do not know / Did not use 2 .3
Total 700 100.0
Evaluation of Questionnaire Design_7
7RESEARCH METHOD DESIGN REPORT
Q4. To what extent do you agree or disagree with the
following statement about the Lincoln Christmas Market:
Signage is visible.
Frequency Percent Valid
Percent
Cumulative
Percent
Valid Strongly
Agree
154 22.0 22.2 22.2
Agree 360 51.4 51.8 74.0
Neither
Agree
nor
Disagree
94 13.4 13.5 87.5
Disagree 82 11.7 11.8 99.3
Strongly
Disagree
5 .7 .7 100.0
Total 695 99.3 100.0
Missing Do not
know /
Did not
use
5 .7
Total 700 100.0
Evaluation of Questionnaire Design_8

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