Table of Contents CHAPTER 3: METHODOLOGY...................................................................................................3 3.1 Introduction............................................................................................................................3 3.2 Research Philosophy..............................................................................................................3 3.3 Research Design.....................................................................................................................4 3.4 Research Methods..................................................................................................................4 3.5 Sampling................................................................................................................................5 3.5 Data Collection.....................................................................................................................6 3.5.1 Data collection instrument.................................................................................................7 3.5.2 Data collection method......................................................................................................9 3.6 Data Analysis........................................................................................................................9 3.6 Data Validity and Reliability..............................................................................................11 3.7 Research Ethics...................................................................................................................11 3.8 Research Limitation............................................................................................................12 3.9 Conclusion...........................................................................................................................12 REFERENCES..............................................................................................................................14 Books and Journals....................................................................................................................14
CHAPTER 3: METHODOLOGY 3.1 Introduction The emphasis of this dissertation is based on the study of the sustainability of lean and agile production processes, when they are combined with good practice environmental changes that need to be implemented in contemporary milling industry. Taking into account of what the internal and external factors are and there direct influence on being a Leagile entity. To answer the research question, an expressive case study was carried out on a manufacturing plant located in the GCC. DuetoCompanypoliciesand proceduresand confidentiality it will be referred to as Company X from here on. Company X is in the business ofsupplyingproductsrelatedtothefoodandfeedindustry.Thischapterisaboutthe methodology used by the researcher for conducting the research. It involves the qualitative method adopted, the detailed researched instruments used for this study. It also considers the administration of the chosen instruments and the method of data analysis used. Finally, closes with the ethical considerations related to the selected approach. Figure1The Elements of the research process philosophy Source: Adapted from Saunders, et al., (2000) 3.2 Research Philosophy Stated by Creswell (2003) when designing a research proposal three important questions has to be answered. Firstly, including the researcher’s theoretical perspective, also see Figure 1, what would the knowledge claims be of the researcher? Secondly, what strategy of investigation
informs the procedures and thirdly which methods are to be used for the collection of the data? The two main research philosophies which describes the investigation process are Positivism and Interpretivism. According to Lin (1998) Positivism seeks to classify qualitative statistics with proposals that can then be tested or identified in other instances through scientific observations. Positivists deal with factual data and not with values and is alike on both the natural and human sciences, so knowledge is based on observed experiences. Stated by Lin (1998) interpretivism try to combine the collected data into systems of belief whose manifestations are interrelated to specific cases. All the human interests are integrated by usinginterpretivismapproach. This approach is therefore sensitive to natural and human values. The researcher used interpretivistic-base as it strongly combines different views and correlated observations by individuals that was interviewed. This philosophy helped the researcher in assessing the internal and external factors that are affecting the sustainability of the company. 3.3 Research Design According to Teddlie & Tashakkori (2009) quantitative research is simply defined as the techniques associated with the gathering, analysis, interpretation, and presentation of numerical data.In other words, it means the plan which outlines the framework for answering to the problems of research questions and problems. Qualitative research is defined by Teddlie & Tashakkori (2009) as the analysis of data by using different inductive techniques; for example, categorical and holistic strategies which normally results in themes and also referred to as the-matic analysis. Some researchers choose the mixed method as discussed by Buber, et al (2004) they state that it has become “trendy” to use the two methods Qualitative and Quantitative and that this approached have greater validity for the results from this mixed method. In this study, a qualitative approach has been followed by the researcher for gathering information with respect to the research as well as concentrating on a single entity as Company X, a case study(Stake, 2005). 3.4 Research Methods In the view ofFlick (2018),research methods refers to the tools and techniques that are applied by the scholar for the purpose of gathering and obtaining the information in relation to
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how the sampling is done, what method of data collection has been taken, etc.There are different methods which the researchers use for their studies such as case study method, content analysis, interviews, experiments etc. The research can be conducted by using two different methods such as qualitative and quantitative methods. Bailey and Burch (2017) defines qualitative research type as a technique of gathering the non-numerical information. The purpose of qualitative research is to ascertain why and how of a particular phenomenon instead how often. This research type integrates the human interests into the study. Félix, Dias and Clemente (2017) defines quantitative research type as a technique of gathering the numerical data and information. In this type of research study, various statistical tools are applied for analysing the collected data for forming meaningful information. For the present study, the scholar has used qualitative research methods for ascertaining the impact of lean and agile manufacturing methods on the productivity of the milling company. 3.5 Sampling In the words ofYin (2017), Sampling is the procedure of choosing and picking up a certain number of observations or members from a large population. The purpose is to make statistical interferences out of them and for a motive of estimating the characteristics of the entire large population. It is basically a process of drawing out a specific number of member from the large population such that the sample depicts the characteristics of the whole population.There are two methods of sampling such as Probability sampling and non probability sampling. Taylor, Bogdan and DeVault,2015states that Probability sampling is the process of drawing out the samples on a random basis. Each of the member of the population have an equal chance of getting selected.This method is suitable as it allows the researcher to remain unbiased through which it becomes able to undertake research with more effectiveness. This eventually produces highly relatable, unprejudiced and reliable results. However,Hair Jr and et.al., (2015) defines non probability sampling methodas a technique of sampling in which the member of population does not have an equal chance of being selected in the sample. Prasad (2017) stipulates theadvantage of using this method is that this kind of sampling is cost effective and consumes less time which ultimately makes the speed of conducting research really quick.
For the present research study, the researcher has used probability sampling for making the research report more reliable and free of biases.The scholar selected this method because it helped it in gaining in-depth knowledge about the volatile challenges which the company is facing.Also,itaidedtheresearcherinascertaininghowapplicationofleanandagile manufacturing system collectively could be used for overcoming the challenges and improving the overall productivity of the business organization. The researcher took the sample of 16 members and employees of X milling company in which it included the members from different positions within in the organization. Below is the table which is showing how the researcher has constructed its sample for the purpose of finding the answers to the problems and questions of the research : TitlePositionNumber of Respondents Executive Committee Sales and Marketing1 CEO1 Human Resources2 Value Chain and Operations1 Director Level Human Resources1 Procurement1 Sales and Marketing1 Operations1 Research and Development1 Quality Assurance1 Senior Management Sales and Marketing1 Quality Assurance1 Supply Chain1 Operations1 Maintenance1 Total16 Table1Position and Chosen Sample. 3.5 Data Collection Walliman (2017)describes data collection as a procedure of gathering data from all relevant and authentic sources for the purpose of finding answers to the problems covered in research, for testing the hypothesis and for evaluating results. The data collection methods are
divided into two categories such as primary and secondary method. Primary data collection method is more preferrable as it leads to more reliable, fresh and in-depth information However, in the views ofPatten and Newhart (2017),secondary method of data colelction is such a technique of collecting and assembling the data from the existing knowledge. Secondary data collection sources includes Government publications, business reports, Journals, Internet sources, articles, newspaper etc. Basias and Pollalis (2018) states that gatheringtheinformation from already available data helps researcher in collecting the needed information very quickly and aids it in completing the research study on time. Further, it is also cost effective which reduces the funds requirements of the researcher. In the present research study, the researcher has used primary data collection method. The researcher interviewed the respondents and asked them various questions which were related to the research study.This method was selected by the scholar because it helped the researcher in assessing the information directly from the sampling population for getting more reliable, authentic information related to the study through which appropriate recommendations could be given.This method helped the researcher in knowing the influence of external and internal factors on the sustainability of the X company. 3.5.1 Data collection instrument The researcher has used personal interview as a primary data collection instrument in which itinterviewed the people who were the 16 employees and members of the X milling company. Belowistheinterviewquestionsarranged and asked by the researcher from the employees and members of the milling organisation : Themes Chapter 3Interview Questions Theme 1:Is to determinethe most volatile challenges that a milling firm may encounter. 1.Inyouropinionwhataretheprocessesthat constrain innovation in your company/department, especially focusing on the Leagile environment? (Examples:Managementandleadership, Organizational culture, Teamwork and concurrent
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engineering and Knowledge) 2.What is your understanding of the terms: Lean Manufacturing and Agility? 3.Can you please describe some of the challenges a milling firm may encounter on a daily basis? 4.Howwouldadoptingtheso-calledLeagile methodology address these daily challenges facing today’s milling firm? And why? Theme 2:todetermine the external challenges impacting on the sustainability of a milling firm. . 5.If you look at your organization as of today, how effective is your business in anticipating changes emanating from its external stakeholder base? For example:Fluctuationsinrawmaterialsprices, markets,governmentalrequirements,human capitalneeds,cashflow,customersand stakeholders’ requirements. 6.Changesoccursnowonadailybasis.How prepared do you think is the company/department in dealing with this volatility? 7.What would the external challenges be for an organization that strives to become Agile? 8.What external challenges do you anticipate if you opt to implement a lean approachwhich is mindful of sustainability obligations? Theme3:toexplore the internal opportunities created by applying the Leagile methodology within a milling firm. 9.What would be the most significant benefits for an organization that commits to a Leagile philosophy? 10.Whatwouldtheinternalchallengesbeforan organizationthatalreadypracticeslean
methodologyandthatthenstrivestobecome Agile? 11.If internal challenges are dealt with correctly, do you think that your business can be sustainable for the future? If so, why? 12.Doyoubelievethatcompanycultureisan important part of a Leagile organization? If you do agree with this statement, please explain why. If you disagree with this statement, please explain why. Table2:Themes and Interview Questions 3.5.2Data collection method The scholar has applied the primary data collection method. It has used personal interview as a primary source for gathering the first-hand information on the impact of lean and agile manufacturing methods on efficiency of the company. 3.6 Data Analysis Thomas, Nelson and Silverman (2015) states the data analysisas the procedure of examining and filtering the collected data and evaluating & interpreting it by applying some models. The purpose of data analysis is to extract out the needed informationwhich could help the researcher in providing necessary recommendations regarding how the milling company can improve its productivity by infusing the lean and agile methods in its manufacturing process. There are two ways through which the data could be analysed such as qualitative and quantitative data analysis.Brannen (2017),defines the qualitative data analysis as a technique of examining qualitative data which is non-numerical data for deriving an explanation related to a specific phenomenon. This analysis determines patterns within the outcomes or responses which are received from sample population. By analysing such responses, qualitative data analysis helps in attainining the aims and objectives of the research study. Sekaran and Bougie (2016), defines quantitative data analysis as asystematic procedure of analysing the numerical data. There are various ways through which the numerical data is
analysed such as trend analysis, cross tabulation, conjoint analysisi, MaxDiff analysis, TURF analysis etc. For current research study, the research has used qualitative data analysis which helped it in ascertaining a pattern in the responses which it received while interviewing the employees of X milling company.Thematic data analysis was applied by researcher which included tabular representations ofresearch findings along with pictorial representation of same in the form of bar, pie and column charts. Below are the phases which the researcher underwent for analysing and interpreting the data collected from primary source : PhaseDescription of theProcess 1.Theresearcherfirstly familiarised itself with the data collectedfromtheemployees and members of X company. The researcher scribed and noted down all related data from interview, read and re read for making itself known with the data obtained. 2.TheresearcherGeneratedthe initial codes Researcher gave proper coding to all the collected data in a systematic way. 3. Probing for themesThe scholar then systematically organised codes into potential themes, get-together all the data relevant to that particular theme. 4. Reviewing themes ResearcherScrutinizedifallthemesworkin relation to the coded extracts (Level 1) and the entire data set (Level 2), generating a thematic ‘map’ of the analysis 5. Defining and naming themes Researcher continuously analysed to enhance the specifics of the themes, and the complete story theinvestigationtells.Herebyhavingclear definitions and names for the different themes. After all the above phases, the researcher finally prepared the report from the themes and extracted
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6. Creating the reportthe data form the analysis of the data collected by itthroughtheinterviewitconductedon16 employees and members of X milling company. Allof thisrelatingtotheliterature, research question and the collective data, producing the report of the analysis. Table3Phases of Thematic Analysis Source:Truong and et.al., 2019. 3.6 Data Validity andReliability Kumar, (2019) defines data reliability as the consistency which research study must have for producing similar results if it is repeated. In simpler terms, it refers to the degree to which methods of research produces consistent and stable outcomes. Pavot and et.al., (2018) definesvalidity as the correctness and accuracy which the research findings possess.The author asserts that since the qualitative research studies are related to interpretations that possesses the element of personal judgement of researcher, contextual data makes the research findings more prone to be questioned and scrutinized.Thus, the author says that researcher must consider the things which ensures reliability and validity of the undertaken research study. For the present research study, the research took into account the validity and reliability factors for ensuring that readers and users gets the most authentic and correct research findings. The scholar ensured that it shall gather the data only from the reliable sources so that needed reliability in the study could be maintained. 3.7 Research Ethics Bell, Bryman and Harley (2018), defines ethics as the moral values and belief which aids in distinguishing between what is right and what is wrong. The author has laid down different research ethics and principles which must be followed by a researcher such as : Protection of anonymity and confidentiality Not indulging in any deceptive kinds of activities Maintaining the integrity and honesty Respecting the opinions and views of participants
Providing an option to the participants to withdraw at any time Not forcefully taking the consent of participants No biases and prejudices in obtaining and analysing the data (Warr and et.al.,2016) In the current research study, the researcher used all the reasonable research ethics for maintaining the integrity of the undertaken research.The scholar made sure that confidentiality of the information is maintained.The scholar decided to share the information only with the departmental heads of thecompany so that confidentiality is maintained.Moreover, it did not ask any controversial questions to the participants.Further, the researcher attained the consent of participants freely. Researcher sent emails to the employees for getting their approvals for the face to face interviews.Scholar also facilitated the participants who were the employees and member of X milling company to withdraw from the interview at any time. 3.8 Research Limitation Warr and et.al., (2016), describes research limitation as shortcomings in theresearch caused due to one or other factor. Absence of adequate time and money are two of the most common research limitations which limits the scope of the research study. The author states that a researcher must provide its limitations in the research study for facilitating the readers of the study to clearlyunderstand the conditions and circumstances under which the findings and results of the study shall be interpreted. The researcher in the current research study, has outlined time and money as its biggest limitation which has narrowed down the scope of the study.These limitations were reflected in the small sample size taken by the researcher. If adequate resources were provided, the sample size could have bee taken bigger than the current sample size, which in turn would have provided more enhanced and better results.Further if more money was facilitated, different statistical tools could have been applied and the quantitative research would have been undertaken. 3.9 Conclusion By looking at the above research methodologies, it can be concluded that for providing a proper structure to research study, it is very essential for the researcher to employ correct and appropriate research methods which compliments the study type and which helps the scholar in attaining research aims and objectives. In the present research study, the scholar used the qualitative research type and accordingly it used the research philosophy, sampling, data collection method etc.Like the researcher has applied interpretivism research philosophy
wherein it interpreted every element of the study. This philosophy integrated the human interest into the research study. Also, this philosophy complemented the qualitative data analysis.
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REFERENCES Books and Journals Bailey, J.S. and Burch, M. R., 2017.Research methods in applied behavior analysis. Routledge. Basias, N. and Pollalis, Y., 2018. Quantitative and qualitative research in business & technology: Justifying a suitable research methodology.Review of Integrative Business and Economics Research,7,pp.91-105. Bell, E., Bryman, A. and Harley, B., 2018.Business research methods. Oxford university press. Brannen, J., 2017.Mixing methods: Qualitative and quantitative Buber, R., Gadner, J. & Richards, L., 2004. Applying qualitative methods to marketing management research. In: UK: Palgrave Macmillan, pp. 141-156. Creswell, J. W., 2003. A framework for design.Research design: Qualitative, quantitative, and mixed methods approaches,pp. 9-11. Félix, S., Dias, N. and Clemente, V., 2017. Designing for additive manufacturing technologies: a design research methodology.The Design Journal,20(sup1), pp.S4754-S4757. Flick, U., 2018.An introduction to qualitative research. Sage Publications Limited. Hair Jr, J.F and et.al., 2015.Essentials of business research methods. Routledge. Kumar, R., 2019.Research methodology: A step-by-step guide for beginners. Sage Publications Limited. Lin , A. C., 1998. Bridging positivist and interpretivist approaches to qualitative methods.Policy studies journal,26(1), pp. 162-180. Patten, M.L. and Newhart, M., 2017.Understanding research methods: An overview of the essentials. Routledge. Pavot,Wandet.al.,2018.Thecornerstoneofresearchonsubjectivewell-being:Valid assessmentmethodology.HandbookofWell-Being.NobaScholarHandbookSeries: Subjective Well-Being. Salt Lake City, UT: DEF Publishers. Prasad, P., 2017.Crafting qualitative research: Beyond positivist traditions. Routledge. Saunders, M., Lewis, P. & Thornhill, A., 2000.Research Methods for Business Students.2nd ed. London: Prentice-Hall.
Sekaran, U. and Bougie, R., 2016.Research methods for business: A skill building approach. John Wiley & Sons. Stake, R. E., 2005. Qualitative Case Studies. In: N. K. D. &. Y. S. L. (Eds), ed.The Sage handbook of qualitative research.Thousand Oaks CA: Sage Publications Ltd, pp. 443-466. Taylor, S. J., Bogdan, R. and DeVault, M., 2015.Introduction to qualitative research methods: A guidebook and resource. John Wiley & Sons. Teddlie, C. & Tashakkori, A., 2009.Foundations of mixed methods research: Integrating quantitative and qualitative approaches in the social and behavioral sciences.Thousand Oaks: Sage. Thomas, J. R., Nelson, J. K. and Silverman, S. J., 2015.Research methods in physical activity. Human kinetics. Truong, J and et.al., 2019. The emotional entanglements of smartphones in the field: On emotional discomfort, power relations, and research ethics.Area. Walliman, N., 2017.Research methods: The basics. Routledge. Warr, D and et.al., 2016. Ethical issues in visual research and the value of stories from the field. InEthics and Visual Research Methods(pp. 1-16). Palgrave Macmillan, New York. Warr, D and et.al.,2016. Ethical issues in visual research and the value of stories from the field. InEthics and Visual Research Methods(pp. 1-16). Palgrave Macmillan, New York. Yin, R. K., 2017.Case study research and applications: Design and methods. Sage publications.
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