Reducing Employee Turnover in Crowne Plaza Yas Island in Abu Dhabi, UAE

Running head: RESEARCH METHODOLOGY
Research Methodology
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1RESEARCH METHODOLOGY
Table of Contents
Assessment Component 1: Literature Evidence Review.................................................................3
1. Introduction..................................................................................................................................3
1.1 The domain............................................................................................................................3
1.2 The rationale for the chosen topic.........................................................................................3
1.3 The main sources used in brief..............................................................................................4
2. The main body.............................................................................................................................4
2.1 Concept of employee turnover...............................................................................................4
2.2 Factors affecting employee turnover.....................................................................................4
2.2.1 Paying less than industry standards................................................................................5
2.2.2 Unfeasible expectations..................................................................................................5
2.2.3 Lack of recognition and growth opportunities................................................................6
2.2.4 Lack of job satisfaction...................................................................................................6
2.3 Theory of employee turnover................................................................................................7
2.3.1 Maslow’s hierarchy of needs..........................................................................................7
2.4 Methods of reducing employee turnover...............................................................................7
3. Conclusion...................................................................................................................................8
4. References..................................................................................................................................10
5. Bibliography..............................................................................................................................12

2RESEARCH METHODOLOGY
6. Appendices................................................................................................................................13
Appendix 1.................................................................................................................................13
Appendix 2.................................................................................................................................14

3RESEARCH METHODOLOGY
Assessment Component 1: Literature Evidence Review
1. Introduction
1.1 The domain
Employee turnover has been one of most widely studied topics among the researchers in
the past. From the past researches, it can be known that employee turnover is said to be the gap
created when an existing employees leaves and the business organization needs to find a new one
for filling the gap created. Employee turnover have severe negative impacts on the business
organizations such as loss of talented and experienced employees, decreased productivity, low
self-esteem and confidence and additional financial burden. Financial burden is imposed on the
business organizations because they have to find the right individual for filling the gap and
preparing the candidate accordingly (Refer to Appendix 2).
1.2 The rationale for the chosen topic
The topic “reducing employee turnover in “Crowne Plaza Yas Island in Abu Dhabi,
UAE” is rationalized because undertaking the research will provide an opportunity to identify the
principle cause of staff turnover in Crowne Plaza chain of hotels in Yas Island in Abu Dhabi,
UAE. Identifying the main cause of employee turnover will enable to develop necessary
strategies for overcoming the issue and reduce the rate of employee turnover. Therefore,
reducing the rate of employee turnover for Crowne Plaza Yas Island in Abu Dhabi, UAE will
help the company ensure customer satisfaction, provide superior quality service and ensuring
high service thereby, gaining competitive advantage and surviving the competitive hotel sector
successfully.