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Importance of Employee Training and Development on Increasing Sales of Business

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Added on  2020-10-22

Importance of Employee Training and Development on Increasing Sales of Business

   Added on 2020-10-22

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RESEARCHMETHODOLOGY
Importance of Employee Training and Development on Increasing Sales of Business_1
Table of ContentsTOPIC..............................................................................................................................................1INTRODUCTION...........................................................................................................................1SIGNIFICANCE AND RATIONALE OF RESEARCH................................................................2QUESTIONS OF RESEARCH.......................................................................................................2RESEARCH OBJECTIVES............................................................................................................2LITERATURE REVIEW................................................................................................................3RESEARCH METHODOLOGY AND DESIGN...........................................................................6ETHICAL CONSIDERATION.......................................................................................................8EXPECTED OUTCOMES..............................................................................................................8TIMELINE AND GANTT CHART................................................................................................8REFERENCES..............................................................................................................................11.......................................................................................................................................................12
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TOPIC“To determine importance of employee training and development on increasing salesand productivity of business. A Case Study on Marks & Spencer.”INTRODUCTIONTraining and development is the main function of human resource management and it isrelated with activities and operations of company. The aim is to increase job performance ofpeople as well as groups in the organisation settings. In an organisation, staff members plays acrucial role in increasing growth of company. In this, Marks & Spencer organisation tends to beattain the success of firm when the people are considered as staff and they give their betterparticipation in conduct business activities (Boella and Goss-Turner, 2013). Training is helpful inimprove the performance of staff members as well as groups. It is an educational procedure thatincludes skills sharpening, attitude and gain knowledge regarding concepts to enhanceemployees performance. Training is related to improve the specific skill and development i.e.Required for overall grooming of employees at workplace. It is helpful in enhancing motivationlevel of employees in an organisation and they will work towards achieve the common goal andobjective within specific period of time. Marks & Spencer is multinational retail organisation andit sells home products, luxury food items and clothing. This company is located in London andwas situated in year 1884. Currently, Marks & Spencer has 979 stores in United Kingdominvolving 615 sell only food items. Under this organisation, around 84, 939 employees areworking. Training programme is an important aspect for increasing skills as well as knowledge ofworkforce that help the management to enhance better rate of return. Training and developmentaffects on growth and development of business that makes business to develop the thecompetitive benefit at market place. There are various methods to enhance work-force expertisefor improving business efficiency among the strong competitors. Training method depends onthe nature of job under which staff members are more engaged (Chatha, Butt and Tariq 2015). Incontext to this, it is necessary for management of Marks & Spencer to assess requirement oftraining for execute training and development programme at workplace. It helps in properutilisation of resources and increase the rate of return of company. Training help in providingmany growth related opportunities to business firm. In order to improve the productivity of firm,1
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it is essential for Marks & Spencer to have the training and development related programmes oncontinuous basis for staff members. It is costly activity as it needs more quality outputs from thetrainers along with the staff members. It is necessary that firm should revise efficiencies andgoals with changing business environment (Guercini, 2014). SIGNIFICANCE AND RATIONALE OF RESEARCHMarks & Spencer provide the training to its existing as well as new employees in order toincrease their skills and core competencies. If abilities and skills of employees will be enhancedthen they will focus on achieving the set aims and objectives with in particular period of time. Ithelps in save time as well as cost. It is essential for an investigator to identify the rationale of the particular investigation.The rational behind this research is to know about the significance of the training to employeefor increase the sales along with the profit level. In this present time period, company face manyproblems for the inabilities on employees part for handle the queries of consumers. Forimproving the performance level of staff members, Marks & Spencer organise the trainingprogrammes (Hafeez and Aburawi, 2013). QUESTIONS OF RESEARCHWhat are benefits of training and development to staff members of Marks & Spencer?What are various ways by which training of staff members help in increasing sales andprofit of firm?What is relationship among staff training and sales opportunity for companies in retailindustry?RESEARCH OBJECTIVESTo identify the benefits of training and development to staff members of Marks &Spencer.To determine the various ways by which training of staff members help in increasingsales and profit of firm. To analyse relationship among staff training and salesopportunity for companies in retail industry.2
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