Employee Retention Strategies

The assignment delves into the critical topic of employee retention strategies. It examines various factors influencing employee turnover and explores effective strategies used by organizations to retain talent. The analysis highlights the importance of employee motivation, training and development, and a positive work environment in fostering employee loyalty and commitment. The document aims to provide insights into best practices for enhancing employee retention and its impact on organizational success.

Research methods

Table of Contents
Title:- ...............................................................................................................................................1
TASK:1 INTRODUCTION.............................................................................................................1
1.1 Overview of research............................................................................................................1
1.2 Background...........................................................................................................................1
1.3 Aims and objectives..............................................................................................................2
1.4 Research question..................................................................................................................2
1.5 Gantt chart.............................................................................................................................2
TASK:2 LITERATURE REVIEW..................................................................................................2
2.1 Significance of training and development.............................................................................3
2.2 Impact of improvement programmes on employee retention...............................................4
2.3 Benefits of developmental sessions......................................................................................5
2.4 Issues affecting during training programmes........................................................................6
TASK:3 RESEARCH METHODOLOGY......................................................................................6
3.1 Type of research....................................................................................................................7
3.2 Approach...............................................................................................................................7
3.3 Data sampling........................................................................................................................7
TASK:4 DATA ANALYSIS...........................................................................................................7
TASK:5 RECOMMENDATION AND CONCLUSION..............................................................13
5.1 Recommendation.................................................................................................................13
5.2 Conclusion...........................................................................................................................13
REFERENCES..............................................................................................................................14

Title:-
“To identify the influence of training and development on employee's retention: A case
study on TESCO”
TASK:1 INTRODUCTION
1.1 Overview of research
Training and development is an effective process which is conducted by managerial team
of an organization in order to enhance the knowledge of newly hired employees. In fact one of
the main reason behind planning for this session is to encourage overall staff members towards
their personal or professional goals. Thus, in this part of investigation programme leaner should
get aware about necessity of training events at workplace and its requirement for employees
performing in enterprise (Govaerts and et. al., 2011). TESCO is a Europe multinational retail
company whose main objective is to distribute grocery items and general merchandise to various
local as well as foreign customer. Along with this they are planning to expand their business in
number of countries located away from European marketplace in order to generate maximum
revenue. Basically, this research assignment is designed to understand the effectiveness of
training programmes on employees retention and role played by managers in encouraging staff
members to continue this selected business for longer period of time.
1.2 Background
Training and development programmes act as a motivational tool for employees
performing at workplace because it helps in polishing their overall personality and encourage
them towards occupational objectives. Whereas employee retention is a term which means
encouraging overall staff members to continue the similar firm for longer period of time in order
to gain long time benefits. Mainly TESCO is a very large corporation by having branches in
numerous of countries and having number of workers performing under their organization. Thus,
managerial team of selected association is trying to motivate their workers towards long term
possession by offering extra facilities (Goetsch and Davis, 2014). Moreover, retention of
employees is beneficial for both individual as well as company in various manner. However,
developmental events are planned by most of the enterprise because it helps an individual and
association in enhancing their performance which is beneficial for their future. Along with this
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supports in establishing positive goodwill at marketplace and able to continue their business
entity for longer period of time.
1.3 Aims and objectives
Major aim of research project is “to identify the influence of training and development
on employee's retention: A case study on TESCO” whereas main objective of this assignment
is “to understand the impact of enhancement sessions on employees” . It means project is
going to outlined all the necessary points related with improvement events which is designed
managerial team of an association.
1.4 Research question
 What are reason behind conducting training and development events?
 Is is beneficial for company and employees?
 Is there any change in employees mind after attending improvement sessions?
 What are the different factors which encourage employees to attend developmental
sessions?
 How long TESCO is using this strategy?
 Why customer retention is necessary for organization?
 Identify the relation between employee retention and training programmes?
1.5 Gantt chart
In this part of research project leaner should get aware about corrective time period or
duration consume by organization while completing specific task or activities. In fact it will
show an effective path toward success by considering relevant facts or figures (Costen and
Salazar, 2011). Mainly, it is graphical representation of all the business activities or training
programmes which is designed by managerial team of an enterprise in order to accomplish it as
soon as possible and to minimize losses.
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TASK:2 LITERATURE REVIEW
This section of investigation programme is going to highlight necessary factors or
elements which have a greater influence on a training and development programmes. Along with
this, it also shows various opinion of several number of scholars towards project aim in order to
understanding it in a more deeper sense. Additionally, throw some lights on various factors
which must be considered by managers while conducting improvement sessions at workplace.
Furthermore, necessity of training programmes is also outlined in this part so that an
organization can understand its importance at workstation. Thus, TESCO needs to identify the
requirement of this programme in order to take further action as per demand of employees and
customers.
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2.1 Significance of training and development
According to James and Mathew, (2012) improvement is indispensable for overall
organization because it is helpful in various aspects. However. Training is seen as a planned
process in which an individual may enhance their abilities, knowledge, skills, abilities,
potentially and behaviour in order to perform assigned job role in an efficient manner. In other
words, it can also defined as “an appropriate procedure of modifying attitudes, learning, nature
and various other things of employees”. Thus it has been understood that, it is essential for entire
staff members performing at workstation so that they can able to achieve their set objectives
without facing much more problems. Hence, number of components are available which shows
that training and development programmes is mandatory for enterprise and played important role
in success of an association which is mentioned as follows:- Personality development:- According to Hartmann, Feisel and Schober, (2010) TESCO
is a very large enterprise which have a direct contact with politicians, rich people,
players and various other businessmen. Thus because of this HR department of selected
association need to hire skilled or talented employees so that they can able to represent
their company in a best way. As everyone knows that workers are representative of
overall company in front of overall society. Therefore, training and development
programmes plays a very vital role in polishing entire personality of company
representative so that they can able to seek the attention of millions of customers. Ability to face risk:- Business are full of risk and challenges due to fluctuation in
various other factors. It means it is not easy to handle overall business activities without
the expertise of experience person. But in every situation supervisors are not able to
present due to which they have to conduct training session in order to train their
employees in an efficient way. Thus, if staff members of TESCO are fully trained then
they can able to manage every kind of circumstances or business risk without the help of
any manager. Enhancement in learning:- As per this element it has been analysed that developmental
programmes plays a major role in improving the learning of employees which is
essential for them so that they can perform their assigned job role. Along with this,
improvement in knowledge is helpful in dealing with every type of situation and
succeeded in convincing customers to buy their products.
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 Improvement in companies performance:- According to Manzoor, (2012 if employees
are fully skilled, knowledgable, learned how to accomplish their allotted business
activities or job role then they can easily attain their objectives. As a result it
automatically enhance the performance of overall organization and succeeded in
establishing goodwill at marketplace.
Consequently, after going through above information it has been observed that training
and development is compulsory for goal attainment of an association which resulted in
enhancement of employee performance.
2.2 Impact of improvement programmes on employee retention
According to Salas and et. al., (2012) retention is a term which means continuing of same
possession for longer period of time in order to gain maximum benefits. Thus, term employee
retention signifies that an organization need to implement various impressive plans for
encouraging entire staff members to continue their job role in TESCO for long term. As it is
beneficial for both organization as well as individual because if a candidate is having very long
journey in single enterprise then they can awarded with number of tags and promote at higher
position due to maximum experience in same field. Therefore, it has been identified that
developmental events have a greater impact on a business performance as well as employees
minds because it will aids then in identifying their hidden weakness and supports in overcoming
their problems which act as obstacle in success path. Along with this, they also get motivated to
make a long term business relation with selected organization after getting aware about facilities
which is provided by company at workplace. Hence, influence of training and enhancement
programme on employee retention is described as follows:- Change the minds of individual:- As per element it has been understood that by
attending various programmes employees can easily change their minds as they get
attracted towards companies policies. In fact managers whosoever are giving training to
their employees are always trying to manipulate their staff members with organizational
terms and condition in order to enforce them to continue same business for longer period. Motivate employees:- Secondly, one of the major thing which is impacted by training
events is that an individual who is attending this sessions is automatically get encouraged
towards their personal or professional objectives . Along with this, by understanding rules
or regulation of a company few of them are ready to work in a TESCO.
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 Helps in identifying customer potentiality:- Last but not the least it is analysed that
sometime an organization is going to implement various events in order to identify ability
or hidden talent of an individual. Additionally, it also help them in getting aware about
their work potentiality by allotting them with maximum job role and continuously
enforcing towards completion of work (Mowday Porterand Steers, 2013).
At the end it has been summarised that training and development programmes plays a
very crucial role in manipulating various staff members by highlighting their essential benefits.
Thus they automatically get encouraged towards working in same association for longer period
of time.
2.3 Benefits of developmental sessions
According to above data or information it has been evaluated that enhancement
programme is very much essential for success or development of overall company as well as
employees due to its effectiveness. Thus, TESCO is implementing number of events in order to
train their unskilled employees and try to encourage them towards organisational goals. Hence,
some of the major advantages of training programmes is detailed as follows:- Improvement in company performance:- First and foremost advantages of this event is
that upliftment in employee standard automatically enhance the goodwill of an enterprise
at marketplace. For example; if staff members or receptionist of TESCO are fully learned
how to attract various customers then it automatically supports in establishing positive
image of a company at European market. Income generation/ Higher productivity:- According to Ford, (2014) developmental
programmes are plays a major role in generating maximum revenue by motivating
employees towards their personal or professional targets. As a result productivity of
company get increased and helps then in gaining high turnover by satisfying needs of
millions of consumers. Addressing the weakness:- Developmental programmes is set up for identifying the
hidden drawbacks of individuals performing at workstation so that they can remove it as
soon as possible. Their main objective behind this is to remove obstacles which may arise
in front of employees while facing various business risk. Along with it will also supports
in safeguarding the time period.
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 Boost up the morale:- As per this element managers of an organization is trying to boost
the spirit of their staff members so that they can perform their job role in an efficient
manner (Anitha, 2014).
2.4 Issues affecting during training programmes
TESCO is having maximum number of employees working in their association for
earning some amount of money. Thus, it is not easy to conduct effective training programmes
and requires suggestion from experience person for solving various complication of business
operations. Basically, training managers are also facing numerous of problems or obstacles while
designing events due to change in various other factors. Thus, various issues that affects training
sessions are described as follows:- Fluctuation in employees demand:- Sometime candidates attending improvement
session are not satisfied with terms and condition of company then they started avoiding
events and create problems for other person by doing nuisance activities (Govaerts,
2011).
 Lack of technology:- Emergence of advanced technology is very helpful for overall
organization while teaching employees because it supports them in conveying messages
in a more clear way. For example; availability of projector aids in representing things so
that attender can easily understood the statement. Thus, absence of modern equipment is
a major element which affects success of training session.
TASK:3 RESEARCH METHODOLOGY
In this portion of investigation programme an appropriate method of data collection is
highlighted which is used by managers of TESCO while accumulating relevant facts or figures.
Mainly, it shows that precise evidences is very much indispensable for attaining set objectives or
organizational goals by supporting during decision making process (Newman, Thanacoody and
Hui, 2011). Basically, number of tools are available which is utilized by company to gathered
necessary data so that they can conduct an appropriate training and development programmes by
considering demand or choice of entire staff members.
3.1 Type of research
Examination process isn't a simple assignment which requires guidance for a fact or
capable people for gathering vital information that is additionally utilized by organization while
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decisional process. Indeed it is a more drawn out process which is gathered either in subjective
and quantitative frame for accomplishing objectives or destinations of an affiliation (Patel and
Conklin, 2012). Quantitative is a word which is indicates accumulated data in numerical frame
while qualitative information implies actualities is going to gathered by guaranteeing best in
quality and need to keep up their standard. In this way, it has been recognized that confirmations
gathered in this undertaking is in subjective shape since it helps in featuring influences of
systems on workers and in addition organization performance.
3.2 Approach
Mainly there are two various types of methodologies or structures are accessible that is
inductive and deductive. In this sort inductive program is embraced by authority or experienced
people to design a theories on evaluation premise. Though another is completely inverse of this
one.
3.3 Data sampling
According to this system an association need to choose couple of information from
bigger one at that point need to outline survey for getting mindful about input with the goal that
they can comprehend the need of any change. Fundamentally, it is a one of the valuable plans or
procedure that is utilized by selected company for getting refreshed about necessity of any
adjustment in current plans which is planned by promoting group of an affiliation (Awais Bhatti
and Kaur, 2010).
TASK:4 DATA ANALYSIS
This segment of research venture demonstrates the points of view of different number of
people accessible at work environment and additionally some of them are clients likewise which
are giving criticism on organization change approach. Along these lines, for instance around 20
individuals are chosen in this study report which are portrayed as takes after:-
Questionnaire
Name : ------------------------------------------------------------------------------------------
Age : ---------------------------------------------------------------------------------------------
Gender : ------------------------------------------------------------------------------------------
Q1. Is there any change on company performance? Yes
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 No
Q2. Have you identified any impact of training and development programmes on business
operations ? Yes No
Q3. Employee retention is beneficial for TESCO or not? Yes No
Q4. Which methods is most appropriate to train their employees? Social media Lectures Seminars Counselling classes
Q5. Is there transformation in knowledge or personality of employees? Yes No
Q6. Did employees minds get affected by training and development events? Yes No
Q 10. Recommend useful ideas and schemes for encouraging employees towards retention
process?
Theme:1 Change on company performance. Frequency
 Yes 16
 No 4
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Interpretation:- As per above graphical representation it has been analysed that 16 out
of 20 individuals are believing that developmental programmes have greater impact on
organizational performance (Phillips and Phillips, 2016). On the other hand rest 4 are not
satisfied with this statement.
Theme:2 Impact of training and development
programmes on business operations.
Frequency
 Yes 17
 No 3
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16
4
Yes
No

Interpretation:- From the previous chart it has been summarised that business
operations are fully influenced by training events because 17 respondents are agree with this
and rest 3 are not.
Theme:3 Benefits of employee retention for
TESCO.
Frequency
 Yes 18
 No 2
12
17
3
Yes
No
18
2
Yes
No

Interpretation:- In the above diagram it is stated that out of 20, 18 members are
believing that employee retention is beneficial for TESCO rest 2 are not.
Theme:4 Appropriate methods to train
employees.
Frequency
 Social media 10
 Lectures 2
 Seminars 4
 Counselling classes 4
Interpretation:- According to above data social media is a suitable technique which is
used by selected association to train their employees because 10 out of 20 are preferring this
tool. Whereas another 2 are going with lectures, other 4 are selecting seminars and rest 4 are
believing that counselling classes are best one.
Theme:5 Change in knowledge or personality
of employees.
Frequency
13
10
2
4
4
Social media
Lectures
Seminars
Counselling classes

 Yes 16
 No 4
Interpretation:- From the above data it has been summarised that personality of
employees are uplifted because 16 respondents are believing this whereas rest 4 are not satisfied
with this.
Theme:6 Impact of training and development
events on employees minds.
Frequency
 Yes 19
 No 1
14
16
4
Yes
No

Interpretation:- In the above data it has been fully addressed that training events plays
a major role in affecting minds of employees because out of 20, 19 individual are raising their
voice in favour of this statement whereas only 1 member are against this.
TASK:5 RECOMMENDATION AND CONCLUSION
5.1 Recommendation
After analysing above information it has been understood that training and development
events plays a very crucial role in motivating employees towards continuing long term relation
with an association. Along with this they are also need to consider few points while conducting
this programmes that is mentioned as follows:-
 Requires to accumulate necessary information or data in order to take effective decision
making process.
 Initially managerial team need to identify the requirement of training.
 Don't force any of employees towards retention process.
5.2 Conclusion
From the above report it has been concluded that training events act as indispensable or
useful tool in encouraging employees towards their personal and professional objectives. Along
with this it is also useful in creating a long term business relations with number of employees by
offering additional benefits to them. Thus, it is analysed that TESCO is using this technique to
15
19
1
Yes
No

maintain their power of togetherness which is advantageous for them during attainment of
organisational targets in a minimum time period.
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REFERENCES
Books and Journals
Govaerts, N and et. al., 2011. Influence of learning and working climate on the retention of
talented employees. Journal of Workplace Learning. 23(1). pp.35-55.
Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
Costen, W.M. and Salazar, J., 2011. The impact of training and development on employee job
satisfaction, loyalty, and intent to stay in the lodging industry. Journal of Human
Resources in Hospitality & Tourism. 10(3). pp.273-284.
James, L. and Mathew, L., 2012. Employee retention strategies: IT industry. SCMS Journal of
Indian Management. 9(3). p.79.
Hartmann, E., Feisel, E. and Schober, H., 2010. Talent management of western MNCs in China:
Balancing global integration and local responsiveness. Journal of World Business.
45(2). pp.169-178.
Manzoor, Q.A., 2012. Impact of employees motivation on organizational effectiveness. Business
management and strategy. 3(1). p.1.
Salas, E and et. al., 2012. The science of training and development in organizations: What
matters in practice. Psychological science in the public interest. 13(2). pp.74-101.
Mowday, R.T., Porter, L.W. and Steers, R.M., 2013. Employee—organization linkages: The
psychology of commitment, absenteeism, and turnover. Academic press.
Ford, J.K., 2014. Improving training effectiveness in work organizations. Psychology Press.
Anitha, J., 2014. Determinants of employee engagement and their impact on employee
performance. International journal of productivity and performance management.
Govaerts, N., Kyndt, E., Dochy, F. and Baert, H., 2011. Influence of learning and working
climate on the retention of talented employees. Journal of Workplace Learning. 23(1).
pp.35-55.
Newman, A., Thanacoody, R. and Hui, W., 2011. The impact of employee perceptions of
training on organizational commitment and turnover intentions: a study of
multinationals in the Chinese service sector. The International Journal of Human
Resource Management. 22(8). pp.1765-1787.
Patel, P.C. and Conklin, B., 2012. Perceived labor productivity in small firms—the effects of
high‐performance work systems and group culture through employee
retention. Entrepreneurship Theory and Practice. 36(2). pp.205-235.
Awais Bhatti, M. and Kaur, S., 2010. The role of individual and training design factors on
training transfer. Journal of European industrial training. 34(7). pp.656-672.
Phillips, J.J. and Phillips, P.P., 2016. Handbook of training evaluation and measurement
methods. Routledge.
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