Effectiveness of Talent Management in Customer Delivery Service

Research Project

Cover Content
• Introduction
• Research aims
• Research objectives
• Research Methodology
• Data analysis and interpretations
• Recommendation
• References

Introduction
In present scenario of marketplace, talent management is regarded as one of the
integral origin of gaining competitor benefit as it generate worth for an organization
in an efficacious and prompt manner. In simple terms, talent management is refers
to a procedure of predicting or anticipating the requirement of human capital within
company to meet firm pre ascertained content or objective in an improved manner.
However, an establishment which contain highly skilled or talented workforce
enable firm to accomplish its business objective in a stipulated period of time in an
productive and innovative style.

Research Aim & Objectives
Research Aim: “ To understand the effectiveness of talent management in
providing effective customer delivery service”.
Research Objectives:
 To study the concept of talent management within organization
 To determine the importance of talent management in Marriott Hotel in
rendering effective customer service.
 To examine the challenges faced by Marriott Hotel while managing the talent
to deliver customer service.