This assignment involves analyzing data and business environments using tools like Tableau for effective outcomes. The research includes a timeline of activities and references from various sources, covering topics such as global business, responsible leadership, international human resource management, and more.
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RESEARCH PROJECT
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Table of Contents INTRODUCTION...........................................................................................................................1 LITERATURE REVIEW................................................................................................................2 RESEARCH METHODOLOGY.....................................................................................................5 TIMELINE OF RESEARCH ACTIVITIES:..................................................................................7 ..........................................................................................................................................................7 REFERENCES................................................................................................................................8
TITLE:To determine the benefits and drawbacks of a global business environment. A Case study on Marks and Spencer (M&S). INTRODUCTION Globalisation in terms of business is considered as a process of interaction which is integrated between two people, companies or government across the globe. With the change in courseoftime,globalisationhasincreasedandprovidedcompetitiveadvancementto organisation because it has widen the geographic dispersion (Globalisation,2018.). Main advantage of globalisation is that it promotes a sense of cultural awareness amongst individuals. Thus, it can be said that with the help of globalisation multi-national firms get a chance of diversifying their business in different areas.This research is conducted in order to know the impact of globalisation on business along with its benefits and drawbacks. A research questions or a hypothesis will be formulated which will be supported by a literature review. Along with this, research methods and approaches to primary and secondary methods are mentioned which are appropriate the examine the research. Other than this, researcher will intend to find out whether objectives are achievable in an ethical manner and in a limited period of time. BACKGROUND OF THE RESSEARCH Globalisation can be defined as a process through which companies can integrate themselves at global level in order to develop more connections with economies of different nations.Thus, in relation with companies, larger market area provides a great experience of increase in demands regarding their products and services. As a result, this gradually improves economies of sales by minimising the average production cost in a limited time period.Marks and Spencer is a British multinational company which deals in retail sectors and provides excellent goods and services to its loyal customers. They are serving their products and services across the globe so conducting research on this company will give effective results and outcomes in order to make the research more effective and reliable. Economy of a nation plays a crucial role in having its impact on the global business environment on a company as this can increase sales or vice-versa. RATIONALE OF THE PROJECT: This research is conducted in order to analyse the importance of globalisation and how it puts an impact on the global business environment because according to the current market scenario, global business environment plays an important role and they provides benefits like 1
provides new market areas to firms so that they can expand its business or enhance its customer's base. Therefore,the main reason of choosing this topic because of involvement of large number of companies in the market area that can be attained through understanding basic concept of globalisation. Thus, with the help of this, researcher will get to know about the impact of globalisation on business activities whether it is providing benefits to a company or not. RESEARCH AIM:It is one of the component on which entire research is based so it is important that an effective aim are made so that better results can be obtained. Thus, research aimofthisprojectis“Todeterminethebenefitsanddrawbacksofaglobalbusiness environment. A Case Study on Marks and Spencer (M&S).” RESEARCH OBJECTIVES: To determine the concept of globalisation. To examine the benefits and drawback of global business environment on Marks and Spencer. To examine the relationship between global business environment in success and growth of Marks and Spencer. RESAERCH QUESTIONS: What is the concept of globalisation. What are the benefits and drawback of global business environment on Marks and Spencer. What is the relationship between global business environment in success and growth of Marks and Spencer. LITERATURE REVIEW Concept of globalisation With the change in course of time, globalisation has provided a common platform to companies so as to interconnect with different cultures or expanding its business in various areas. In broader perspectives,globalisation is defined as integration of economies and societies that assist company in exchanging information, ideas, technologies, thoughts etc. Thus, it can be said that globalisation have an essence of connectivity. In relation with business, globalisation goes through three channels and these are trade in products and services, movement of capital and lastly, flow of finance and gain and losses. Globalisation can be traced roughly around 1600s and it was first used for developing relationship between different communities and states according 2
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to geographical area. In comparison to old times, earlier computers use to be big and telegram was the only sources of transferring message in a rapid speed. Other than this, there was no fixed internet through which business activities can be done in an effective manner. But now, one can easily get any service or commodity just sitting at home and in quick time as well. Therefore, it can be said that globalisation has clearly provided things at very cheap cost and in no time. However, globalisation has changed the entire scenario of business environment and motive of doing any kind of business therefore, globalisation has transformed company's activities in a rapid speed. Globalisation helped company in increasing their market share as products of a particular firm are available anywhere in the world which ultimately improves sales and profitability in a set time frame. Other than this, globalisation has enabled companies in using new and latest technologies that are helpful in producing goods which are of superior quality. Earlier, there was a saying that globalisation is not only limited to Americanisation but it is wide and some of the areas are incomplete in terms of economic. In order to understand globalisation, 'fashion' is one of the best example because now whatever fashion is in trend people around the globe knows about the same and incorporate as well. Therefore, globalisation is not a new phenomenon, it has helped company in removing borders and given space to new technologies so that better outcomes can be achieved in a speculated time frame.Thus, globalisation has opened and provided opportunities to companies at global level. Henceforth, companies who wants to expand its business in different areas, it is crucial for them to identify various aspects which can provide benefits. Benefits and drawback of global business environment which can be faced Marks and Spencer Global business environment defines the reality and nature of companies in international trade. It is generally viewed as an integrated environment where most of the firms who are operating their business at global level can share their views and thoughts. Other than this, global businessenvironmentprovidestechnologicaladvancementwhichcanultimatelygive competitive dynamics. There are some benefits and drawbacks of global business environment that can be faced by Marks and Spencer and these are explained below for better understanding: Benefits: Market development:Globalisation provides companies with a platformwherethey can sell or promote their products which enable them in increasing their customer base. For 3
example: if a company is assisted with all the necessary resources by the nation that this can have a positive impact on business operations. Therefore, it will help Marks and Spencer in providing excellent products and services in new areas and places. More revenue streams:Company tend to go global with the motive of accessing new sources and resources so that more revenues generated. Because firms those have operated their business in local level have saturated themselves and have less access to opportunities. For example: in terms of more revenue stream, Marks and Spencer have succeeded in achieving more money because their company is established in all over the world and it has assisted them in increasing its customer base. Proper resources and supplies:Every company opens its business for enhancing capital so as to sustain in the market for a longer period of time. Thus, while performing its business activities, there are some of the factors which are required by an organisation and includes raw materials, resources which helps in manufacturing goods. Along with this, it also aid firm in forming strategic alliances across the globe. Therefore, while establishing its business, Marks and Spencer look out for places from where raw material and other things can be gained easily so that work doesn't hamper. Drawbacks: Language and culture:This is the main drawbacks which company majorly face while establishing its business in different areas. Thus,it becomes crucial for firms as well as employees that they learn a new language which is mostly used in that particular area. For example: if Marks and Spencer is opening its new venture in South Africa, than company can face language and culture is difference. Therefore, in order to overcome this, firm has to select workers who are from native places. International Laws:Different nation have different laws which are to be followed so that company can do their activities without any problems. Thus, in terms of Marks and Spencer, managers go through laws and legislations and understand them in a proper manner so that strategies and action plan can be made for effective outcomes. Relationship between global business environment in success and growth of Marks and Spencer 4
Global business environment provides a wider area to companies in order to operate their business at global level. Due to globalisation an individual knows about the products and services given by another organisation. Thus, it can be said that there is a direct link between global business environment and success of a company. For instance: Marks and Spencer gets a exposure to new market area that customer base will be enhance and as a result company will have more sales and profitability in a speculated time frame. RESEARCH METHODOLOGY Research is conducted in order to have deep knowledge regarding a specific topic or problems. There is a myth that research is confined with science and technology but it is not true research can be done in different fields whether it is language, history or sociology. Research methodology is a systematic approach that helps in analysing methods and principles which are associated with knowledge and a particular topic. Thus, research methodology includes certain elements that are explained below for better understanding: Research Approaches Qualitative method:It is an exploratory research which is used in order to analyse the and understand underlying reasons and opinions. Thus, it enable researcher in having insight into issuessothatopinionsandhypothesiscanbedeveloped.Qualitativemethodconsistof unstructured or semi-structures techniques through which activities are performed. This majorly includes participation, observation, individual interview etc. Quantitative method:This is generally used by a researcher in quantifying their issue by collecting data and information that are in numerical form. Hence, through this, attitudes and other defined variables can be analysed in statistical form. In comparison to qualitative method, quantitative method have structured questions and these are collected through online surveys, face-to-face-interviews,telephonicinterviewsetc.Henceforth,quantitativemethodassist companies in having statistical presentation of growth or losses company has faced in a speculated time frame. Therefore, in order to conduct this research, investigator has used qualitative research because it assist researcher in getting effective outcomes which are reliable and can be further used in future proceedings. Methods of data collection:In order to collect data to provide support and evidence to research, distinct data collection tools are utilised by an individual which is discussed here: 5
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Primary method of data collection:In this, data is collected by the researcher for the first time which makes information authentic in nature. For gathering information, researcher can use underline methods such as interview, questionnaire method, surveys etc. Secondary method of data collection:This kind of data collection method is used for gathering information that can be used for making literature review part more reliable and knowledgeable. In secondary method of data collection, information are collected through different sources such as books, journals, magazines, case studies etc. In this, there is no specific specific collection method but research team can obtain data and information from sources from internal and external company. While conducting this research, investigator uses both primary and secondary method of data collection because both the methods give appropriate information for making research reliableand validatefor future proceedings. Although, both the methodsprovidesbetter outcomes but it has some complications as well such as primary method is time consuming and cost can be applied more in comparison with primary method. Research Ethics: While conducting a research there are ethics and some rules that are to be followed such as keeping data and information secret. Other than this, research should be conducted on valid topics so that sentiments of people are not hurt. Data Analytical Tool This is majorly used for analysing data and information in an effective manner so that effective outcomes can be evaluated. In order to conduct this research Tableau public data analytical tool is used which is simple and provides insight to investigator with the help of data visualisation. For this, there is no need of any programming skills and these visualisations can be published in blogs and web pages. 6
TIMELINE OF RESEARCH ACTIVITIES: 7
REFERENCES Books and Journals Ferraro, G. P. and Briody, E. K., 2013.The cultural dimension of global business. Upper Saddle River: Pearson. Voegtlin, C., Patzer, M. and Scherer, A. G., 2012. Responsible leadership in global business: A new approach to leadership and its multi-level outcomes.Journal of Business Ethics. 105(1). pp.1-16. Wetherly, P., 2014.The business environment: themes and issues in a globalizing world. Oxford University Press. Briscoe, D., Tarique, I. and Schuler, R., 2012.International human resource management: Policies and practices for multinational enterprises. Routledge. Cavusgil, S. T. and Knight, G., 2015. The born global firm: An entrepreneurial and capabilities perspective on early and rapid internationalization.Journal of International Business Studies.46(1). pp.3-16. Khilji, S.E., 2012. Editor's perspective: does South Asia matter? Rethinking South Asia as relevant in international business research.South Asian Journal of Global Business Research.1(1). pp.8-21. Prajogo, D. I., 2016. The strategic fit between innovation strategies and business environment in delivering business performance.International Journal of Production Economics.171. pp.241-249. Daim, T. U. and et. al., 2012. Exploring the communication breakdown in global virtual teams. International Journal of Project Management.30(2). pp.199-212. Ali, F. and Amin, M., 2014. The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry.Journal for Global Business Advancement.7(3). pp.249-266. Kim, M., Suresh, N. C. and Kocabasoglu-Hillmer, C., 2013. An impact of manufacturing flexibility and technological dimensions of manufacturing strategy on improving supply chainresponsiveness:Businessenvironmentperspective.InternationalJournalof Production Research.51(18). pp.5597-5611. Liu,Y.,2013.Sustainablecompetitiveadvantageinturbulentbusinessenvironments. International Journal of Production Research.51(10). pp.2821-2841. Online Globalisation.2018.[Online].Availablethrough:<http://lexicon.ft.com/Term? term=globalisation>. 8