Impact of Employee Motivation on Performance of Organization: A Study on Tesco UK

This research project aims to assess the impact of employee motivation on the performance of Tesco UK. It discusses the role of employee motivation within the organization, the link between employee motivation and performance, and ways through which Tesco can motivate its employees and enhance its performance.

 RESEARCH PROJECT

INTRODUCTION
Aim:
“To assess the impact of employee motivation on performance of
organization- A study on Tesco UK.
Objectives:
To determine the role of employee motivation within organization
To assess the link between employee motivation and
performance of Tesco
To recommend ways through which Tesco can motivate its
employee and can enhances its performance

RESEARCH QUESTIONS
 Discuss the role of employee motivation within organization?
 What is the link between employee motivation and
performance of Tesco?
 What are the ways through which Tesco can motivate its
employee and enhances its performance?

RESEARCH METHODOLOGY
Data collection:
Primary data collection:
Questionnaire
Secondary data collection:
Journals
Books
Online websites

Contd...
 Research design- Descriptive design
 Research approach- Inductive approach
 Data analysis- Qualitative
 Research philosophies- Interpretivism philosophy
 Sampling- Purposive sampling

DATA ANALYSIS
Thematic Analysis

Theme 1: Employee motivation is
important for the growth and success of
organization
Yes NO
0
1
2
3
4
5
6
7
8
9
Do you think employee motivation is essential for the growth and success of organization

Theme 2: Employee motivation play a
significant role in increases the sales and
profitability
Employee motivation play significant role in increasing sales and productivity
Strongly agree
Agree
Neutral
Disagree
Strongly disagree

Theme 3: Tesco use various
techniques of motivation
What are the techniques of motivation which Tesco has implemented
Monetary rewards
Appraisals
Rewards
Promotions
All of the above

Theme 4: The workers of Tesco are
encouraged to take part in decision
making process
Strongly agree Agree Neutral Disagree Strongly disagree
0
0.5
1
1.5
2
2.5
3
3.5
Tesco encourage its workers to participate in decision making process
Series1

Theme 5: Employee motivation
helps in getting competitive
advantage
Do you think employee motivation helps in getting competitive advantage
Yes
No

Theme 6: Hygienic working conditions
also supports in motivating employees
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
0 0.5 1 1.5 2 2.5 3 3.5
Hygienic working conditions also supports Tesco in motivating employees
Series1

Theme 7: Tesco use both formal and
informal ways to recognize efforts of
employees
How do you recognize the efforts of employee
Formally
Informally
Both

Theme 8: Workers of Tesco are
highly motivated and competent
The workers of Tesco are highly motivated and competent
Strongly agree
Agree
Neutral
Disagree
Strongly disagree

Conclusion and recommendation
From the above study, it can be concluded that employee motivation have a
great impact on the performance of organization. The retail industry of world is
highly competitive as there are many small and large retailers competing with
each other. Thus, it is very essential for businesses operating in this industry to
seek and adopt the ways through which their performance can be enhanced. It
can be concluded that motivation is very essential for the growth and success of
any organization. Further it is a driving force which encourages people in
organization to give their best towards the accomplishment of aim and
objectives. It can be evaluated that motivated employees not only increases the
sales and profitability of organizations but also assist them in getting
competitive advantage. From the above study, it can be asserted that high rate
of employee turnover has become one of the major issues for companies. In
addition to this, loss of human resources is considered as one of the biggest loss
to organizations. In order to overcome this issue, business are required to use
the techniques of motivation so that employees can be satisfied and the rate of
retention can be lower down.

Contd..
It can be concluded that at the time of using the tools and techniques of
motivation businesses are required to be very careful. Selection of wrong tools
can create dissatisfaction among workers and may encourage them to quite
their job. Rather than focusing on single technique of motivation, organizations
can use several techniques. The core benefit of this is that it will create
satisfaction among employees of all the levels. Other than this it can be also
concluded that it is financial rewards are not adequate to encourage employees
and organizations are required to use some other tools such as appreciation,
promotions etc. It can be evaluated that the motivation has a positive impact on
the performance of organization. A business can become successful only when it
is having effective and efficient workforce.
 Further there is a direct relationship between organization performance and
employee motivation. It can be stated that there are various benefits which
companies have when they use the techniques and tools of motivation. It assist
in getting competitive advantage, increases sales, lower down employee
turnover, helps in attaining high degree of employee satisfaction. Thus, all the
above stated factors are very essential for the success of any organization.

Contd...
On the basis of conclusion there are many things which can be recommended
to Tesco in order to motivate employee and enhance its performance. It can be
recommended that at the time of providing rewards and appraisals, a fair policy
should be adopted. It has been observed that sometimes rewards have negative
impact on other employees as they feel that their efforts are not been
recognized by organization. Thus, it is recommended that a clear and
transparent policy of reward and appreciation should be adopted by Tesco. The
benefit of this is that it will create a sense of satisfaction among all its
employees. Other than this, it is also recommended that employee surveys
should be conducted at the regular intervals. This will help the retailer to
understand the need of its employees along with the factors which motivates
people to giver their best. When organization seeks for the ways through which
it can encourage its employees, it becomes very difficult to find out what factors
motivated people in organization. Thus, it can be stated that employee survey
at regular intervals will be very beneficial for Tesco. On the other hand, it can be
also suggested that in order to enhance its performance, the retailer is required
to provide training and development to its employees. The benefit of this is that
it will support Tesco in enhancing the skills set and productivity of its workers.
Further this will result in enhancing the overall performance of organization.

Justification of areas of future
research
The present report is based on the impact of employee motivation on
organization performance. In future research can be carried out on topics such
role of motivation in getting competitive advantage or impact of employee
motivation in the growth and success of organization. Other than this, this study
is based on Tesco and in future the same research can be done by selecting
other retailer such as Marks & Spencer or Asda. This will help in exploring some
facts about the impact of motivation on organization performance.

Thank You