Digital Transformation of Industries

This assignment delves into the transformative effects of digital technologies across diverse industries. It requires students to critically examine case studies illustrating how digital innovations are reshaping business models, operations, and customer experiences. Furthermore, the assignment prompts reflection on emerging trends and their implications for the future of work and industry landscapes.

RESEARCH
PROJECT

Table of Contents
TASK 2............................................................................................................................................1
P5 Assessing investigation as well as data by adopting appropriate techniques....................1
P6 Recommendation on the basis of suitable data analysis. ...............................................13
P7 Reflection on digitalisation system of Enterprise resource planning. ............................14
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................16

3

TASK 2
P5 Assessing investigation as well as data by adopting appropriate techniques.
The proper research is need to be taken in order to facilitate the effective decision
making. In this the proper investigation can be taken with the help of questionnaire so that proper
decision can be taken. In this data is need to be conducted with the help of both primary and
secondary research technique.
Primary research- The primary research is based on the survey which is need to be taken with
the help of questionnaire and in this sample size is need to be taken which defined that from how
manager or any other person the survey is nee dot be conducted. In this present assignment the
sample size is 10 and question is need to be ask from 10 managers of both firm.
1 Does the digital technology helps to organization in fostering growth ?
 Yes
 No
2 Is you business entity have the ability to employ digital technology at workplace ?
 High potential
 low capacity
 medium capability
 no potential
3 In which area digital technology can be implemented ?
 Marketing
 Operation
 Customer service
 Manufacturing
4 Do you think marketing activities works as to influence decision of buyers.
 Heigh
 less
 No opinion
 None of them
5.Which kind of source will be prefer by enterprise to aware customer about products and
services and implementation of digital technologies.
4

 Advertisement
 social media
 Television communication
 Promotional activities
6. Do you think social media marketing is effective to attract customers.
 High
 less
 Moderate
 None of them
6.Which kind of the issues faced by the organisation At the time of execution of ERP system as
digital technology.
 Lack of knowledge
 operational issues
 cost issues
 service
7. Is digital technology will be helpful in order to speed up the activities of the firm.
 Strongly agree
 Agree
 Disagree
 Strongly disagree
8. In which form digital technology have adopted by your organization ?
 Social media
 Laptop
 Machines and devices
 Other advance technology
9. Which kind of the issue faced by your organization at the time of implementing digital
technology ?
 Operation issue
 Cost related issue
 Lack of knowledge
 Service
5

10. Is ERP system is helpful in order to manage the resources of firm.
 Yes
 No
 None of them
11. In order process ERP, the firm need to hire the skilled labor force.
 Strongly agree
 Agree
 Disagree
 Strongly disagree
12. Do you think ERP process is the cost effective.
 Yes
 No
 None of them
13. Do you agree that digital technology helps to organization in improving business operation
speed and performance ?
 Strongly agree
 Agree
 Disagree
 Strongly disagree
14. Do you agree that digital technology assists to save the time as well as operational cost
within the corporation ?
 Strongly agree
 Agree
 Disagree
 Strongly disagree
8 Recommend the criteria through which Nisa and Unicom can improve the performance of
business by implementing digital technology ?
Theme 1: Digital technology helps to organization in fostering growth
6

Does the digital technology helps to organization in
fostering growth ? Frequency
Yes 7
No 3
7
Yes No
0
1
2
3
4
5
6
7
Frequency

Interpretation and analysis: From this section it has been analyzed that digital technology helps
to organization in improving the growth and outcome of business. From the collected data in the
survey it has been found that 7 respondents said yes that digital technology assists to company in
fostering the growth and boost up business performance. Thus, from this data it has been
analyzed that company can easily enhance the speed of the operation and improve its existing
performance by implementing digital technology within the business. This will helpful in
relation to managing the business activities in the effective manner. In this both the firm are
having major issue in relation to use of lack of technology, in this way function of business are
not properly managing.
Theme 2: Business entity have the ability to employ digital technology at workplace
Is you business entity have the ability to employ
digital technology at workplace ? Frequency
High potential 6
low capacity 1
medium capability 2
no potential 1
8

Interpretation and analysis: From this section it has been analyzed that Nisa and Unicom have
potential to employ digital technology within its business activities and operation. From
collected data in the survey of 10 managers it has been found that 6 manager said that manager
have high level potential for implement digital technology within the business enterprise.
9
High potential
low capacity
medium capability
no potential

Theme 3: Area digital technology can be implemented
In which area digital technology can be
implemented ? Frequency
Marketing 4
Operation 2
Customer service 3
Manufacturing 1
Interpretation and analysis: This section stated that in the both organization that is Nisa and
Unicom, digital technology mostly used in the marketing department. With assistance of the
digital technology and latest devices company have successfully improved the speed of business
operation and activities. From the 10 respondents in the survey, 4 respondents said that digital
technology mostly used in the marketing activities and 3 respondents said that digital technology
used in the customer services. Thus, from this collected data it has been analyzed that with help
of digital technology, company have successfully carried out marketing activities and function
and inform the services and product to customers.
10
Marketing
Operation
Customer service
Manufacturing

Theme 4: Most of them thinks that marketing activities will be helpful in relation to influence
the customers.
4 Do you think marketing activities works as to influence
decision of buyers. frequency %
High 4 40.00%
less 3 30.00%
No opinion 2 20.00%
None of them 1 10.00%
Total 10 100.00%
11
Heigh less No opinion None of them
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
4
3
2
1
frequency%

Interpretation- Based on above report it can be concluded that busying behavior of the customer
depends on the activities using by the firm. In this manner there 4 out of 10 respondent said that
Marketing plays the vital role in relation influence the buying behavior of customer in the
market. The 3 out of 10 are having negative view about the using of marketing activities, this
will affect the working of the enterprise in the large manner. The other are having no idea about
the use of marketing activities in relation to influence the decision of buyer in the market. This is
the techniques which will attract the large number of the customer available in the market. This
will be helpful in relation to create the large number of profitability as well as productivity by
implement of digital technology in the activities of marketing.
Theme 5: Most of them think that social media plays effective role to aware customer about
products and services and implementation of digital technologies.
5.Which kind of source will be prefer by enterprise to aware
customer about products and services and implementation of
digital technologies. frequency %
social media 4 40.00%
Advertisement 2 20.00%
Television communication 2 20.00%
Promotional activities 2 20.00%
Total 10 100.00%
12

Interpretation
From the above graph it can be concluded that social media is the grate technique in order
to influence the large number of the customer in the market. In this it can be seen that 4 out of 10
thinks that social media plays the grater role to aware customer about products and services and
implementation of digital technologies. The other are having the same opinion about the tools as
are Advertisement, telecommunication and promotional activities. With the help of social media
activities the large number of customer can be aware about their services. In this manner the
social media plays' grater role in relation to enhancing profitability of the firm.
Theme 6: most of them think that social media marketing is effective to attract customers.
6. Do you think social media marketing is effective to attract
customers. frequency %
High 4 40.00%
less 3 30.00%
13
Advertisement
social media
Television communication
Promotional activities
0 0.5 1 1.5 2 2.5 3 3.5 4 4.5
4
2
2
2
frequency%

Moderate 2 20.00%
None of them 1 10.00%
Total 10 100.00%
Interpretation
Based on the above report it can be concluded that social media marketing plays the
grater role in relation to attract the customer in the large manner. Tin the present scenario the
large number of the customer are relay on the activities as are Facebook, twitter and other online
areas. In this firm can able to each the large number of the customer in the market. This kind of
the activities will be helpful in relation to attract the large number of the customer in the market.
In this it can be seen that 4 out of 10 are in the favor of social media activities. 3 out of 10 are not
in favor of social media activities, 2 out of 10 are having moderate opinion about the social
14
4
3
2
1
High
less
Moderate
None of them

media activities. In this manner it can be true to said that the social media marketing plays the
grater role in order to attract the large number of the customer in the market.
Theme 7: most of them agreed that digital technology is helpful in order to speed up the
activities of the firm.
7. Is digital technology will be helpful in order to speed up the
activities of the firm. frequency %
Strongly agree 3 30.00%
Agree 2 20.00%
Disagree 3 30.00%
Strongly disagree 2 20.00%
Total 10 100
Interpretation
Based on the above diagram it can be concluded that digital technology palsy the grater
role in relation to attract the large number of the costumer in the market. This is very helpful; in
order to creates the innovation facilities in the firm. With the help of the innovation the firm is
able to deliver the best kind of services to the users. This is the thing which is helpful in order to
15
Strongly agree Agree Disagree Strongly disagree
0
0.5
1
1.5
2
2.5
3
3.5
3
2
3
2
frequency%

completion of task in the timely manner so that firm can able to make the use of those resources
will speed up the time and result can be achieved. In the above diagram it can be seen that 3 out
of 10 think that digital technology plays the crucial rile in relation to derive the success to the
organization. The other 3 out of 10 are disagreed about the services of digital technologies. In
this digital technologies palsy the crucial role in order to cope with the functioning of the
enterprise. The other are not in favor of the implementation of the digital technologies sin the
operation function of the firm. This kind of factors can affect the working of the enterprise in the
large manner.
Theme 8: Most of them thinks that lack of knowledge is the main issue At the time of
execution of ERP system as digital technology.
Which kind of the issues faced by the
organization At the time of execution of ERP
system as digital technology. frequency %
Lack of knowledge 5 50.00%
operational issues 3 30.00%
cost issues 1 10.00%
service 1 10.00%
Total 10 100.00%
16

Interpretation and analysis: From this section it has been analyzed that in the Nisa and Unicom,
digital technology mostly used in the form of social media. In the survey from 10 manager, 5
respondents said that company adopted digital technology in the form of social media. It has
been also analyzed that with help of social media, both organization have successfully promoted
and advertised its product and services in the market and attract customers in effective and
efficient manner.
Theme 9: The issue faced by your organization at the time of implementing digital technology
Which kind of the issue faced by your organization
at the time of implementing digital technology ? Frequency
Operation issue 1
Cost related issue 5
Lack of knowledge 4
Service 0
17
Social media
Laptop
Machines and devices
Other advance technology
0 1 2 3 4 5 6
Frequency

Interpretation and analysis: From this section it has been analyzed that at the time of
implementing digital technology within the organization, cost and lack of knowledge is major
issue which faced by manager and employees. Cost is the major issue for implementing digital
technology within the Nisa and Unicom. If company have weak financial condition then it may
difficult to purchase the digital technology in its business operation. Another major issue for
implementing digital technology is lack of knowledge about the digital transformation within the
company. Thus, from this collected data it has been analyzed that for implementing digital
technology within the organization, proper knowledge and fund is very essential.
Theme 10. Most of them thinks that digital technology plays grater role in order to manage the
resources of firm.
10. Is ERP system is helpful in order to manage the resources
of firm. Frequency %
Yes 6 60.00%
No 3 30.00%
None of them 1 10.00%
18
Operation issue
Cost related issue
Lack of knowledge
Service
0 1 2 3 4 5 6
Frequency

Total 10 100.00%
19
6
3
1
Yes
No
None of them

Interpretation
Based on the above diagram it can be concluded that Earning resource planning is the
effective tool in order to maintain the resources of the firm effectively. This will be helpful in
relation to maintain the things as are stock of all the things, calculations and various other things
which are helpful in order to eliminate the wastage of the resources. it is easier to provide high
quality services to the customers with the help of providing the Earning resource planning
system. Thus, it can be said that ERP system is helpful in manner to adapt the ever changing
needs of growing business activities.
It can be concluded that 6 out of 10 thinks that ERP is the effective tool at the time of
implementation of ERP process at the time in order to eliminate the wastage and to conduct the
all operational activities effectively. The 3 out of 10 are not in relation to implementing the
digital technology as it require high profession skilled team. The other are having no opinion
about the services of the ERP process as digitization tool.
Theme 11: Most of them thinks that ERP, the firm need to hire the skilled labor force.
11. In order process ERP, the firm need to hire the skilled
labor force. frequency %
Strongly agree 4 40.00%
Agree 3 30.00%
Disagree 2 20.00%
Strongly disagree 1 10.00%
Total 10 100.00%
20

Interpretation: Based on the above report it can be concluded that Earning resource planning is
very helpful in relation to maximize the use of resource by reduction in the wastage. In this it can
be said that Nisa and Unicorn is taking various kind of initiative in relation to create those
products which will be helpful in order to attract the large number of customer in the market. In
order to operate the function of ERP system, the firm need to have skilled labor force so that they
can operate all business activities effectively. This is helpful in order to attract the customer by
implementing those resources which will be helpful in order to capture the long term share in the
market. In the above diagram it can be seen that 4 out of 10 are strongly agreed in relation to
implementation of digital technology so that the firm can able to produce those resources which
will attract the customer in the market. The 3 out of 10 are also agreed in this relation, 2 out of
10 are disagree, the other are having no opinion about the using of ERP process.
Theme 12: Most of them thinks that ERP process is the cost effective.
12. Do you think ERP process is the cost effective. frequency %
Yes 7 70.00%
No 2 20.00%
None of them 1 10.00%
Total 10 100.00%
21
Strongly agree
Agree
Disagree
Strongly disagree
0 0.5 1 1.5 2 2.5 3 3.5 4 4.5
4
3
2
1
frequency%

Interpretation- In this most of them thinks that earning resources planning plays the grater role
in relation to attract the customer in the greater manner. In this manner it can be true to said that
the resource plays the grater role in relation to attract the customers. The time is the function
which is need to be utilized effectively. In the above diagram it can be concluded that 7 out of 10
are having the positive view about the using of earning resource planning in the business
enterprise. The others are not in favor to the process of ERP in market. This function will be
helpful in relation to attract the services of the firm. Thus, it can be said that the digitization as
ERP is helpful in order to attract the large number of the customer in the market.
22
7
2
1
Yes
No
None of them

Theme 13:Digital technology helps to organization in improving business operation speed
and performance
Do you agree that digital technology helps to
organization in improving business operation speed
and performance ? Frequency
Strongly agree 5
Agree 3
Disagree 1
Strongly disagree 1
23
Strongly agree Agree Disagree Strongly disagree
0
1
2
3
4
5
6
Frequency

Interpretation and analysis: This section stated that digital technology helps to the company in
improving business operation speed and performance in effective and efficient manner. Both
organization that is Nisa and Unicom have successfully improved its business operation speed
and performance after implementing digital technology within its business. In the survey, from
10 manager 5 respondents are strongly agreed with the statement that digital technology helps
to the company in improving business operation speed and performance. Thus, from this
collected information it has been assessed that digital technology assists to corporation in
improving its existing performance of the business and saving its time as well. In addition to this
company can enhance its quality of services and communicate effective with customer by
implementing digital technology.
Theme 14: Digital technology assists to save the time as well as operational cost within the
corporation
Do you agree that digital technology assists to save
the time as well as operational cost within the
corporation ? Frequency
Strongly agree 4
Agree 3
Disagree 1
Strongly disagree 1
24

Interpretation- Based on the above chart it has been concluded that 4 out of 10 has strongly
agreed that it is helpful in relation to save the time as well as operational cost within the
corporation. The 3 out of 10 are also agreed in this relation. The remaining are not agreed with
this kind of digitization system. This both firm like Nasa and Unicorn wants to convert their
business in public limited liability. In this manner they need to use high technological equipment
which will be helpful in order to have maximization in cost of operation process. This is
effective process with the help of which there can be better transfer of information system from
one department to another. It is also helpful in relation to managing all information in timely
manner. The ERP system is very helpful in manner to have reduction in the operational cost of
firm.
SECONDARY RESEARCH-
The secondary research is also helpful in order to have information but it is to be done with the
help of books, journal, published magazines and articles. This kind of method are helpful in
order to take the survey in the proper an effective manner. These are in defined manner are as-
According to the view of Peirson-Smith, (2013) states that The Enterprise resource planning
system is very helpful in order to conduct the information about each activity in proper manner.
25
Strongly agree Agree Disagree Strongly disagree
0
0.5
1
1.5
2
2.5
3
3.5
4
Frequency

According to the view of Bouwman and et.al., (2018) it is easier to provide high quality services
to the customers with the help of providing the Earning resource planning system. Thus, it can be
said that ERP system is helpful in manner to adapt the ever changing needs of growing business
activities. In contrary to Henderson and Romeo, (2015) states that in this ERP system data is
need to be secured with the help of maintaining of accuracy, consistency and security of the data.
According to the point of view of Peirson-Smith, (2013) restriction of that data can be enhanced
by the management so that there can be maintenance of data system.
The one and most important advantage of this digitalised software is that in this data can be
secured. It is very helpful in order to bring improvement in the accuracy, consistency and
security of data. The ERP system is beneficial in manner to cope up with the ever changing
needs of growing business. In contrary to Henderson and Romeo, (2015) Earning resource
planning is helpful to make the reporting easier and more customizable. It is helpful in relation to
reduction in the price of ERP software and its operational cost. According to the point of
Bouwman and et.al., (2018) ERP system will be helpful in order to eliminate repetitive process
and bring reduction in the cost of operation process of the firm.
In contrary to Henderson and Romeo, (2015) states that in this ERP system data is need to be
secured with the help of maintaining of accuracy, consistency and security of the data. According
to the point of view of Peirson-Smith, (2013) restriction of that data can be enhanced by the
management so that there can be maintenance of data system.
In order to point of view of Peirson-Smith, (2013) states that In this manner it can be true to said
that the enterprise resource planning is effective devise in order to process all business activities
effectively. As per the view of Casey, Goodyear and Armour, (2016) that With the help of this
there can be systematic flow of information between manager and departments. It is assistive in
relation to ERP increases efficiency and productivity by helping users in the reduction of keeping
data consistent, accurate, and unique. This kind of digitization process is helpful in order OT
have increment in productivity of business in large manner. With the help of this kind of digital
process there can be reduction in the operation cost of business Enterprise. The modern ERP
system is very flexible and configurable. With the help of this kind of digital process there can be
deal with the every changing needs of business. This will also useful in order to reporting
activities can be done in effective manner and it is more customize. According to the view of
Casey, Goodyear and Armour, (2016) states that company should use ERP system in order to
26

have reduction in the administrative and operation cost. With the help of this there can be
prevention in relation to the breakup information, disruptions and delays. This is effective devise
which is very useful in order to gather and stored data in effective manner This kind of situation
re helpful in order to have reductive productivity if business enterprise. The business enterprise
need to take the ERP digitalisation services in relation to provide high quality of customer
service.
The Erp digitalisation is the systematic process sin order to have reduction in the cost of
operation department. The help of implementation of ERP system there can be systematic use of
information of business. The reporting and planning activities can be taken in timely manner.
This kind of activities are helpful ion order to have integration of business activities in effective
and expertise manner. The core benefit of ERP is to reduce the time and cost effort so that
organisation is able to daily activities in timely manner. With the help of this kind of system
there can be elimination in the repetitive manual process. In contrary to Casey, Goodyear and
Armour, (2016) states that ERP system is helpful in order to minimising the errors in relation to
cash field in the all data can be gather can be stored. The enterprise resource planning is very
helpful in order to improve the productivity, increment in efficiencies, reduction in cost and
streamline processes. The main aim is to bring this kind of digitalisation process is to deal with
customer satisfactions so that they are able to deal with brand image of enterprise in large
manner. According to the view of Peirson-Smith, (2013) states that With the help of proper
tracking of all business activities they are able to deal with business activities in efficient
manner. With the help of this there can be identification of potential problems so that each
activity can be taken in expertise manner. With the help of implementation there can be deal with
the financial cost of enterprise. This kind of activities are helpful in order to deal with the system
of enterprise resource planning. Hence, it can be said that ERP system is beneficial in order to
carry out business process effectively.
P6 Recommendation on the basis of suitable data analysis.
The digitization is the process which is need to bring in order to get success of firm. the
absence of technology will get the negative result and it can also hinder the growth of enterprise.
The main motive in order to bring digital technology as enterprise resource planning. it is
helpful in order have effective functioning on the basis of this the cash records, purchase records,
supply order and many things which will helpful to have proper result about each thing in
27

effective manner. With the help of ERP system there can be systematic flow of information
between the managers and business so that thing can be dine in the effective manner. This kind
of activities are helpful in order to have the desired target.
With the help of proper flow of information from one department to another the business
is able to have expansion in their activities. This will be helpful in order to sustain the brand
image of firm in market. With the help of this kind of technology there can be improvement in
the manual accounting system. This will helpful in relation to managing the business activities in
the effective manner.
the Erp process is more efficient for companies to collect data so that each department
activities can be done in effective and efficient manner. The company should use ERP system in
order to have reduction in the administrative and operation cost. With the help of this there can
be prevention in relation to the breakup information, disruptions and delays. To have effective
devise which is very useful in order to gather and stored data in effective manner. With the help
of this the reporting activities can be done in effective manner and it is more customize. This
kind of situation re helpful in order to have reductive productivity if business enterprise. the
business enterprise need to take the ERP digitalisation services in relation to provide high quality
of customer service. The fastest and more accurate information are always attracts the customer.
This kind of activities are helpful in order to have expansion in activities of firm. This is very
important factor in order to have great sustainability in market. As per the view of Peirson-
Smith, (2013) states that ERP system will be helpful in relation to have reduction in time and
increment in productivity system. Thus, it can be said that the powerful ERP solution will be
helpful in relation to track the
P7 Reflection on digitalisation system of Enterprise resource planning.
The digitalisation process of Enterprise resource earning is very helpful in order to have
effective flow of information from department to department. I have taken survey in order to
having use of digital technology which is helpful in having systematized process of information.
I have analysed that ERP processing system is useful in order to maintain the all records in
systematic manner. It is wonderful software which work in relation to have elimination in
minimising the errors. This kind of process are helpful in order to have effective flow of
information from one place to another. In this manner I have taken the depth survey in order to
28

process all business activities effectively. After setting of this digitalisation process the operation
cost of firm is minimised. I have analysed that the ERP system is beneficial in manner to cope up
with the ever changing needs of growing business. With the help of transformation of digital
technology in the firm activities the process of business can be improvised.
CONCLUSION
Based on the above report, it has been concluded that technology is the factor which is
helpful in order to ensure success of firm. In business enterprise, there is need to bring variety of
changes as to have longer sustainability as well productivity in market. This is need to be done in
order to properly monitoring the all activities effective so that that things can be done effective
and in efficient manner. The present has covered the activities like The present report will cover
the activities of Nisa and Unicorn this both firm are engaged in grocery sector. They are
distributing their services in food and grocery sector. Sector. The Unicorn is following flat
organisation structure in this way they need less managerial support. This very effective process
sin order this kind of function will be helpful in order to have systematic growth in the
enterprise. To carry out the operation of the firm in the systematic manner. In order to have
effective digitalisation process there is need to use Earning Resource planning so that things can
be dine in effective manner. With the help of ERP system the enterprise can works as to meet
with the ever changing needs of growing business activities. In addition to this it can be said that
the present assignment is inclusive of the things like primary and secondary data resources as it
is helpful in relation to conduct the data collection in the systematic manner. This will be helpful
in order to attract the costume in the large manner. Thus, it can be said that ERP system is
beneficial in order to carry out business process effectively. The main aim behind this is to have
enhancement in using of modern technological equipments so that operation of entity can be
conducted in proper way. With the total quality measures and good communication, it will be
helpful in relation to accomplish the project in the timely manner. The fastest and more accurate
information are always attracts the customer. This kind of activities are helpful in order to have
expansion in activities of firm. The main aim behind this is to have enhancement in using
modern technological equipment so that operation of entity can be conducted in proper way. in
this both the firm are having major issue in relation to use of lack of technology, in this way
function of business are not properly managing. In addition to this it can be true to said that ERP
29

system is helpful in order to minimising the errors in relation to cash field in the all data can be
gather can be stored. The enterprise resource planning is very helpful in order to improve the
productivity, increment in efficiencies, reduction in cost and streamline processes. The main aim
of this both is to use proper digitalisation of services so that they are able to earn large amount of
profitability in market. They are focussing over the technology with the help of which there
bushiness can be expanded. In order to make business function more effective they are launching
digital technology as enterprise resource planning. This kind of the resource will be helpful in
order to enrich the growth of the enterprise in the large manner. Furthermore, it can be sated that
there can be prevention in relation to the breakup information, disruptions and delays. This is
effective devise which is very useful in order to gather and stored data in effective mode. This
kind of situation are helpful in order to have reductive productivity so that both the entities as
Nisa and unicorn have longer sustainability in market.
30

REFERENCES
Books and Journals:
Bouwman, H. and et.al., 2018. The impact of digitalization on business models. Digital Policy,
Regulation and Governance. 20 (2). pp.105-124.
Casey, A., Goodyear, A. V. and Armour, M. K., 2016. Digital Technologies and Learning in
Physical Education: Pedagogical cases. Routledge.
Davis, N., 2017. Digital Technologies and Change in Education: The Arena Framework.
Routledge.
Dubois, E. A., Schor, J. B. and Carfagna, L. B., 2014. New cultures of connection in a Boston
time bank. Sustainable lifestyles and the quest for plentitude: Case studies of the new
economy. pp.95-124.
Ganesh, K., 2014. Enterprise Resource Planning: Fundamentals of Design and Implementation.
Springer.
Henderson, M. and Romeo, G., 2015. Teaching and Digital Technologies: Big Issues and
Critical Questions. Cambridge University Press.
Horsely, J., 2014. Autobiography as a proposed approach to a fashion exhibition. Fashion and
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