This research project focuses on analyzing the importance of mobile applications in the modern society and their impact on attaining customer satisfaction. The case study is based on PrestaShop, a leading online retailing company. The research aims to identify the significance of mobile applications and technologies, determine the measures adopted by PrestaShop to attract customers, evaluate the relationship between digital technologies and organizational performance, and recommend ways to attain a higher competitive edge. The research questions revolve around the significance of mobile applications, measures adopted by PrestaShop, the relationship between digital technologies and organizational performance, and ways to attain a higher competitive edge.