Role of Managers in Retaining and Developing Employees

This research proposal explores the role of managers in retaining and developing employees, with a case study on Tavistock House Hotel. It aims to evaluate the concept and need for talent management in the hospitality industry, examine the impact of COVID-19 on recruitment and training, and provide recommendations for improving talent management strategies.

Research Proposal Form
Student Name: _ Student ID: ____________
Centre Name:
Tutor: ________________ Date:
Unit: 11 Research Proposal
Proposed Title: Role of managers in retaining and developing employees. A case study
on Tavistock House Hotel

Section One: Title, objective, responsibilities
Title or working title of the research project (in the form of a question, objective or
hypothesis)
The selected topic for current research project is, “Role of managers in retaining and
developing employees”. A case study on Tavistock House Hotel
Research Aim
The aim of this research work is, “To evaluate about the role of managers in
retaining and developing employees of an organisation along with impact of COVID-19
on recruitment and training process. A Research work on Tavistock House Hotel.
Research objectives (e.g what is the question you want to answer? What do you want
to learn how to do? What do you want to find out?):
 To evaluate about the concept and need of talent management in hospitality
industry
 To examine the role of managers in retaining and developing employees of
Tavistock House Hotel.
 To determine the impact of COVID-19 on recruitment and training process of
Tavistock House Hotel.
 To emphasise possible recommendations for Tavistock House Hotel to improve its
recruit and training strategy in order to have better talent management.
Question Tag
 What is meant by the concept of talent management in hospitality industry along
with evaluating reasons for need of talent management in an organisation?
 What role is played by managers in retaining and developing employees of
Tavistock House Hotel?
 What is the possible impact of COVID-19 on recruitment and training process of
Tavistock House Hotel?
 What recommendations could be made for Tavistock House Hotel to improve its
recruit and training strategy in order to have better talent management?
Section Two: Reasons for choosing this research project
The main reason behind selecting this research topic is that it lead to better and enriched
information about the concept of talent management along with evaluating its need and
importance that is important and vital for personal development of researcher. Further, it
also lead to better evaluation about the impact of COVID-19 along with determining the
role of managers in developing and retaining employees of an orgnisation. Beside this,
effective skill development and improvement in information of researcher and other

scholar is also lead by this investigation.
Reasons for choosing the project (e.g links to other subjects you are studying, personal interest, future
plans, knowledge/skills you want to improve, why the topic is important):
Section Three: Literature sources searched
To evaluate about the role and importance of the talent management in hospitality industry.
According to the Brian Westfall, 2019. The description of the Talent management is the basically
to monitoring the potential employees who are generating high source of productive outcomes in
the organisation as it is the part of the hospitality industry where the mangers and leader are well
scrutinized the factor of talent management in their internal premises. The importance and need of
the talent management are the considerable of making effective workforce training, motivating the
morale efficiency and making to adopt the attribution.
To examine the manager role in to making sustain to developing employees of Tavistock House
Hotel.
According to the opinion of the Sharlyn J. Lauby. It propounded by the significance role of
manger in hospitality business orientation where it major work objectives is to mapping the
internal assessment aspects which highly driven of the Talent Management of the employees as to
making the activities enhancement. In the perspective of the Tavistock Hotels their mangers are
high motivated towards the implies of managerial aspect along with the procuring the managing
the disturbing factor of employees performances. As they also encourage to facilitates about the
detailed instruction regarding the task assigned along with rewards provided to the valuable
workforce.
By Highlighting the factor which determined the impact of COVID 19 on recruitment and
training procedure of Tavistock House Hotels.
On the background of the Nurhuda Syed, 2020. The main impact of the organisation by external
factor is to minimize the growth of the company as along with the employees productivity also
decreases by far. But due to the main reason of this Tavistock Hotel are facing is COVID-19
issues in their administrative work where the Human resource department could not conducting
the hiring process and training activities where they have to maintain the social distancing by far
the mangers are highly assured about the existing employees who are currently working they are
in undertaken of precautions.
To highlighting the possible recommendation for the Tavistock house hotel to improve the
recruit and training strategy in order to have better analyzation of talent management.

On the opinion of the Eliza Paul, 2019. The positive factor of Talent management which is
monitored through mangers or leader about the hiring process along with strategy to implement,
sourcing improvisation of the recruitment and training process through which the mangers of
Tavistock Hotel are detailed factorized the talent management to rectify in possible outcomes.
Section Four: Activities and timescales
Activities to be carried out during the research project (e.g research,
development and analysis of ideas, writing, data collection, numerical
analysis, tutor meetings, production of final outcome, evaluation, writing
the report):
Aims and objective
Research methodology
Literature review
Data collection
Data analysis
Conclusion and recommendations
Final submission
How long this will take:
2 days
5 days
7 days
10 days
13 days
8 days
3 days
Gantt Chart

Section Five: Research approach and methodologies
What type of research approach and methodologies are you likely to use and why? What your areas of
research will cover:
Research Philosophy: In this research there is use of Positivism research philosophy to
making the better analysation of research on the basis of information into practical way
(Mensah, 2019).
Research approach: Through the analysation there is assorting of Deductive approach as it will
support to forming the Quantitative method while there is no use of inductive as it will
propounded heavy cost incurred of data.
Research Method: By optimising both method the researcher is used the Quantitative method as
it assorted to highlight the data information in numeric way while qualitative would be delivered
the detailed knowledge of research outcomes (Grant, 2020).
Sources of Data Collection: By scrutinizing the source of data there is utilisation of both
primary and secondary source of data collection where primary would forming the questionnaire
procedure and secondary would be examine the facts and finding about the primary data.
Sampling Method: By opting the Simple Random Sampling to scrutinize the research data of
sampling, while opting 30 respondent as workforce from Tavistock hotel along with the
instrument as used through collecting the internal information by Questionnaires.
Comments and agreement from tutor
Comments (optional):
I confirm that the project is not work which has been or will be submitted for another qualification and

is appropriate.
Agreed: ________________ (name)_______________ Date ______________
Comments and agreement form project proposal checker( IV sampling)
Comments (Optional):
I confirm that the project is appropriate.
Agreed /Disagree: (Name of the IV) Date

Research Ethics approval form
All students conducting research activity that involves human participants or the use of data
collected form human participants are required to gain ethical approval before commencing
their research. Please answer all relevant questions and note that your form may be returned if
incomplete.
For further support and guidance please see your respective Unit Tutor:
Before completing this form, we advise that you discuss your proposed research fully with
your unit tutor. Please complete this form in good time before your research project is due to
commence.
Section 1: Basic details:
Project title:
The selected topic for current research project is, “Role of managers in retaining and
developing employees”. A case study on Tavistock House Hotel
Student name:
Student ID number:
Programme:
College Name:
Intended research start date:
Intended research end date:
Section 2 Project summary
Please select all research methods that you plan to use as a part of your project:
 Interviews No
 Questionnaires Yes
 Observations No
 Use of personal records No
 Data Analysis Yes
 Action Research No
 Focus Groups No
 Others (Please specify) : n/a
Section 3: Participants
Please answer the following questions, giving full details where necessary.
Will your research involve human participants? Yes
Who are the participants? Tick all that apply:
Ages 12-16: No Young people aged: 17-18 No Adults: Yes
How will participants be recruited (identified an approached)?
Employees of Tavistock House Hotel.
Describe the processes you will use to inform participants about what you are doing:
Use of notice boards, e-mails and other online channels will be made
How will you obtain consent from participants? Will this be written? How will it be made clear to participants
that they may withdraw consent to participate at any time?
Consent will be obtain through signing written consent form.
Studies involving questionnaires: will participants be given the option of omitting questions that do not wish

to answer?
Yes
If no please explain why below and ensure that you cover any ethical issues arising from this
Studies involving observation: Confirm whether participants will be asked for their informed consent to be
observed.
No
Will you debrief participants at the end of their participation (i.e give them a brief explanation of the study)?
Yes
Will participants be given information about the findings of your study?(This could be a brief summary of
your findings in general)
Yes
Section 4: Data Storage and Security
Confirm that all personal data will be stored and processed in compliance with the Data Protection Act
(1998)
Yes
Who will have access to the data and personal information?
Only Researcher and tutors
During the research:
Reseacher/Supervisor
Where will the data be stored?
Stored in DOC document with the use of USB and Laptop
Will mobile devices such as USB storage and laptops be used
Yes
If Yes, please provide further details:
After the research: the data will be safely disposed
Where will the data be stored?: USB/Laptop
How long will the data and records be kept for and in what format?
Three to five months
Will data be kept for use by other researchers? No
Section 5 : Ethical Issues
Are there any particular features of your proposed work, which may raise ethical concerns? If so, please
outline how you will deal with these: N/A
It is important that you demonstrate your awareness of potential risks that may arise because of your
research. Please consider/address all issues that may apply. Ethical concerns may include, but are not
limited to the following :
 Informed consent. Yes
 Potentially vulnerable participants. n/a
 Sensitive topics n/a
 Risk to participants and /or researchers: n/a
 Confidentiality/anonymity: Yes
 Disclosures/ limits to confidentiality: Yes
 Data storage and security, both during and after the research (including transfer, sharing,
encryption, protection). Yes
 Reporting: Yes
 Dissemination and use of your findings: Yes
Section 6: Declaration

I have read, understood and will abide by the institution’s Research and Ethics Policy: Yes
I have discussed the ethical issues relating to my research with my Unit Tutor:
Yes
I confirm that to the best of my knowledge:
The above information is correct, and this is a full description of the ethical issues that may arise in the
course of my research
Name: Date:
Please submit your completed form to your tutor and also attach to the Research Proposal when
submitting to Turnitin.
References
Grant, K., 2020. TALENT MANAGEMENT AND LEADERSHIP. Organizational
Leadership, p.223.
Guan, X. H. and Huan, T. C., 2019. Talent management for the proactive behavior of tour
guides. International Journal of Contemporary Hospitality Management.
Maqueira, J. M., Bruque, S. and Uhrin, Á., 2019. Talent management: two pathways to
glory? Lessons from the sports arena. Employee Relations.
Mensah, J. K., 2019. Talent management and employee outcomes: a psychological contract
fulfilment perspective. Public Organization Review. 19(3). pp.325-344.
Murillo, E. and King, C., 2019. Why do employees respond to hospitality talent management.
International Journal of Contemporary Hospitality Management
Narayanan, A., Rajithakumar, S. and Menon, M., 2019. Talent management and employee
retention: An integrative research framework. Human Resource Development Review.
18(2). pp.228-247
Neri, S. and Wilkins, S., 2019. Talent management in transnational higher education:
strategies for managing academic staff at international branch campuses. Journal of
Higher Education Policy and Management. 41(1). pp.52-69.
Self, T. T., Gordon, S. and Jolly, P. M., 2019. Talent management: a Delphi study of
assessing and developing GenZ hospitality leaders. International Journal of
Contemporary Hospitality Management.
Swailes, S., 2019. Talent management: Gestation, birth, and innovation diffusion. In
Managing Talent (pp. 1-20). Palgrave Macmillan, Cham.
Online
Brian Westfall, 2019. What Is Talent Management, and How Is It Different
From HR?. [Online]. Available Through: <https://blog.capterra.com/what-is-talent-
management-and-how-is-it-different-from-hr/ .>
Sharlyn J. Lauby, 2017. The main Essential Functions for Talent Management Success.
[Online]. Available Through: <https://www.td.org/insights/the-3-essential-functions-
for-talent-management-success.>
Nurhuda Syed, 2020. Will COVID-19 drastically impact talent management?. [Online].
Available Through: <https://www.hcamag.com/asia/specialisation/payroll/will-covid-
19-drastically-impact-talent-management/223045>.
Eliza Paul, 2019. Effective Steps to Improve Talent Management. [Online]. Available
Through: < https://www.emptrust.com/blog/how-to-improve-talent-management.>