Factors Affecting Employees' Performance in Hotel Industry

This research focuses on studying the factors that affect employees' performance in the hotel industry, with a specific case study on Double tree by Hilton hotel London. The research aims to evaluate the impact of remuneration, creativity, and training on employee performance. The literature review discusses the importance of employee motivation, job satisfaction, and human resource management in achieving organizational goals. The research methodology involves a qualitative approach and data collection through secondary analysis. Ethical considerations are also taken into account.

Proposal

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................3
LITERATURE REVIEW................................................................................................................4
RESEARCH METHODOLOGY....................................................................................................5
ETHICAL CONSIDERATION.......................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
The organisation has the which have deliverance in order to have the high quality of
services ad the products development. The company tends to have the sustaining the level of
performance in making the resilience of the major three factor as follows which are having major
level of dependency on the level of sustainability. Firstly the company strategy and vison along
with having the clears understanding in development of the various level of understanding in
order to have competitive form the competitive firm for the development of market competitive
edge. The last one in about the misalignment of the various level of strategy which is required to
have effective level of implementation which is also true for employee behaviour.
Backgrounds
Hotel industry has been categorized as the industry which is facing the large level of
computation along with consequent level of demand which is necessary in order to make the
operational level of decision making which is particularly based in the information-based
performance. The hotel Double tree by Hilton hotel London are used to have facing major
challenges which are affecting the development of the organisational performance. The report
will have the major discussion on the various level of factors which is affective the level of
performance of employee in the hotel industry as the hotel Double tree by Hilton hotel London
Aim
To study the factors which are affecting employees’ performance in hotel industry- a case on
Double tree by Hilton hotel London
Objectives
To evaluate the impact of remuneration on performance of employee at hotel Double tree by
Hilton hotel London.
To the evaluate the impact of creativity which impact the employee performance in the hotel
industry.
To determine the relationship between training and development and employee performance in
hotel Double tree by Hilton hotel London.
Research questions.
To what extent does remuneration impact employee performance at hotel Double tree by Hilton
hotel London?
To what extent does creativity impact employee performance at Hotel?

To what extent does training and development impact employee performance at the at hotel
Double tree by Hilton hotel London?
LITERATURE REVIEW
As per the Lee, J. and Ok, C.M., 2016. the overall success of the company in hotel industry have
the dependency in achieving the various level of strategic objective which have the maximum
level of realization on the performance of employees. The employees are having the considerably
as the assets of company which have the comparison of efficient skills along with training and
resources which is described as motivation is described as an inner force that drives individual to
act towards something. On the other hand, the Singh, H and et.al., 2017contradicted that the
organisations need to be effective along with productivity with having less hierarchical and
bureaucratic structure which is in nature. The author also added that there need for the worker
who are having high level of employment which will in order to creates the employee and
managements system of organisations
According to views of Al-Ababneh, M.M. and et.al., (2018) in order to have achievement of
competitive edge it is important for company to have the devise disparate strategies so that they
are able to contend with its competitors and more so to increase the overall organization
performance. On the other hand, the Grobelna,, Sidorkiewicz. and Tokarz-Kocik,,(2016)
predicted that the employee must be motivated in order to have fulfilment of task in achievement
of respective goals so that’s the company can in order to have development of employee in
understanding of the long run perspective. On the other hand, the Cheng, and Yi, (2018) also
argued that’s the attributes and skill of employee doesn’t not only rely on their actual skill but
also the level of motivation in order to the exhibition of a particular person. The author also
added that there should be quality of human resource management along with having the level of
critical evaluation on the respective organisation’s performance.
As per the views of Grobelna,, Sidorkiewicz. and Tokarz-Kocik,,(2016) there is major
importance is the employee job satisfaction as the factor which is considered as the motivation to
other performance contributor for remaining employees. On the other hand Amin and et.al.,
(2017)argued that’s it is considered to be necessary that the happy worker is considered to be
productive one. With addition to that states that satisfied employees are not necessarily
productive employees. The employee has the consideration as the they are losing the control over

the work. This has changes into the challenge for company in order to have creatsion d culture
for company where the employee can be identified for their full level of potentiality. The author
also stated that the employee in order to have taken the self-intuitive in order to have the
performance in highly manner which is generate are important to attend the competitive
advantage. the company should also pay attention to have the establishment of the relation in
employee motivation through training and development with will helps them to gains the
competitive advantage in order to have achievement of organisational goal along with reaches of
their respective individual vision and mission.
RESEARCH METHODOLOGY
Research methodology has been considered as the important aspects for the development
of research projection which helps in ensuring the effectiveness and efficiency in the
development of research repost. The research is purely responsible for choosing the methodology
as it is has been considered as important aspects making appropriate level of decision-making.
The researcher have to choose the correct level of research methodology as it has greater level of
impact in accomplishing the specific level of needs t have completion of research in more
significant ways. The researcher has been using the qualitative approach in order to have the
level of achievement in making the development of determined level of discussion and analysis
using recreation of various materials and elements with perdurance of study. As the researcher
studied there are various factor which is having significant level of impacts of the results of
study.
Research philosophy
Research approach- in conduct the efficient research , the researcher will be having the use of the
inductive approach which in sense of collecting various data from the different sources at
relative level along with having the knowledge about the study. This approach will is used by
researcher to have proper analysis of the various and different level of observation which is
having the tendency to be achieved. This will help the one to have the different way of answering
in order to have systematic manner. The inductive approach is termed as the significant level of
establishment regarding the regularities which are considered to have the severe impacts to have
drive n results.

Research design- in research design there is major descriptive regarding the descriptive
design which have over all dependency in in identification of the various problem which Is
connected to the research. It is primary responsibility of the researcher to have systematics
answering of the various question which will help in overall development of the aim of the
respective research along with achievement of objectives for the development of researcher. .
This approach will be used as it is having the proper analysis of various level of observation
which is being achieved with respective way of answering in systematic pattern to have
establishment of significant regularities in order to drive of results.
Research strategy is considered as the major application in effective development of
researcher in more effective and efficient way. The strategy is to confided as the exploratory,
descriptive and the exploratory research for the completing the research more effectively and
efficiently. In this research, there is application of the exploratory one which will help in all
around the understanding of the situation which is actually happening along with having proper
seeking in sights in order to have rising up the various level of queries to have assessment into
the phenomena of light which will help in proper developing of product in more significant way.
Data collection- the method of data collection will be helpful in performing the results in more
way of effectiveness. For this research the data collection will be done in more specific way
through the secondary analysis which will help in have accomplishment of the aims and
objective of by researcher in more effective and efficient way. Through the secondary analysis
done of data which has been collected through various secondary resources which helps in
developing all the studies which have ben interfered in gasp in considered important for
development of Reacher.
ETHICAL CONSIDERATION
ethical consideration is considered as the key point which are important for the researcher to be
kept in notice of hving the proper development and reusability of recherché indeed to be
performed. The recaches has been made without ben basis to the any cultural, individual and the
difference in role practices n with distinctive characterises. The ethical consideration is
considered as rage professional and level of scientific responsibility along with various
communities in order to have acceptance of performance of researcher along with acceptance of
society.

REFERENCES
Amin, M, and et.al., 2017. The structural relationship between TQM, employee satisfaction and
hotel performance. International Journal of Contemporary Hospitality Management, 29(4).
pp.1256-1278.
Grobelna, A., Sidorkiewicz, M. and Tokarz-Kocik, A., 2016. Job satisfaction among hotel
employees: analyzing selected antecedents and job outcomes. a case study from Poland.
Ashton, A.S., 2018. How human resources management best practice influence employee
satisfaction and job retention in the Thai hotel industry. Journal of Human Resources in
Hospitality & Tourism, 17(2).pp.175-199.
Cheng, J.C. and Yi, O., 2018. Hotel employee job crafting, burnout, and satisfaction: The
moderating role of perceived organizational support. International Journal of Hospitality
Management, 72, pp.78-85.
Lee, J. and Ok, C.M., 2016. Hotel employee work engagement and its consequences. Journal of
Hospitality Marketing & Management, 25(2), pp.133-166.
Singh, H and et.al., 2017. The relationship between employee job satisfaction, perceived
customer satisfaction, service quality, and profitability in luxury hotels in Kuala Lumpur.
Prabandhan: Indian Journal of Management, 10(1), pp.26-39.
Al-Ababneh, M.M. and et.al.,., 2018. The impact of internal service quality on job satisfaction in
the hotel industry. Research in Hospitality Management, 8(1), pp.55-62.