Importance of Talent Management and its Approaches in Improving Organisational Performance

Research Project
1

Abstract
The current investigation is based on importance of talent management and its approaches
in improving organisational performed and to conduct this study Hilton hotel considered. This is
a multinational hospitality organisation which maintain a chain of hotels and resorts throughout
the world. Through this study it has been found that Talent management process helps the
management of organisation in managing talent with adequate skills and competencies which
provides a competitive advantage to company to perform effectively in the market and
accomplish its predetermined goals and objectives in an effective and efficient way. Due to
increasing competition, there are several challenges facing by organisations. Adapting
appropriate leadership, providing employees with adequate salaries and compensations,
recruiting adequate talent in workplace etc. are the challenges that organisations facing due to the
crisis that takes place. So this study focuses toward determining these solution to these
challenges through this study that help in maintaining performance of organisation.
2

CONTENTS
Abstract............................................................................................................................................2
Contents...........................................................................................................................................3
CHAPTER 1: INTRODUCTION....................................................................................................5
1.1 Research Background............................................................................................................5
1.2 Statement of research problem..............................................................................................5
1.3 Research aim..........................................................................................................................5
1.4 Research objective.................................................................................................................5
1.5 Research question..................................................................................................................5
1.6 Research rationale..................................................................................................................6
1.7 Chapter summary...................................................................................................................6
CHAPTER 2: LITERATURE REVIEW.........................................................................................6
2.1 Introduction............................................................................................................................6
2.2 Literature review....................................................................................................................6
2.3 Chapter summary...................................................................................................................9
CHAPTER 3: RESEARCH METHODOLOGY.............................................................................9
3.0 Introduction............................................................................................................................9
3.1 Research paradigm:...............................................................................................................9
3.2 Research philosophy............................................................................................................10
3.3 Research approach...............................................................................................................10
3.4 Research design...................................................................................................................10
3.5 Data collection.....................................................................................................................10
3.6 Analysis of findings.............................................................................................................12
3.7 Ethical consideration:..........................................................................................................13
3.8 Chapter summary:................................................................................................................13
CHAPTER 4: DATA PRESENTATION, ANALYSIS, FINDINGS AND DISCUSSION.........13
4.0 Introduction..........................................................................................................................13
4.1 Quantitative Data presentation: -.........................................................................................13
4.2 Qualitative Data presentation: -...........................................................................................19
4.3 Discussion of finding...........................................................................................................19
3

4.4 Summary of chapter.............................................................................................................20
CHAPTER 5: CONCLUSION......................................................................................................20
5.0 Introduction..........................................................................................................................20
5.1 Conclusion...........................................................................................................................20
5.2 Contribution to knowledge..................................................................................................20
5.3 Limitation and delimitation.................................................................................................21
5.4 Recommendation.................................................................................................................21
5.5 Future research contribution................................................................................................21
REFERENCES..............................................................................................................................22
4

CHAPTER 1: INTRODUCTION
1.1 Research Background
Talent management is the process that involves workforce planning in order to determine
the gaps that exist between current and future requirement of skills and implementing
development and growth strategies so as to train and retain workforce by providing them with
the opportunities of career growth and development (Gallardo, and Thunnissen, 2016). This
report is based on the title “To evaluate the significance of talent management and its different
approaches used by HR of company to increase the organization performance, A case study of
Hilton”. Hilton Hotel is one of the leading hotel group that deals in hospitality sector and offers
high quality products and services to its customers. This research project intent to analyse the
relationship between talent management and organizational performance.
1.2 Statement of research problem
The current study focuses toward determining the importance of talent management in
term of improving the performance of the Hilton hotel. So, this study will put emphases toward
talent management and its several approaches so that it can place a relationship with
organisational performance to determine manner in which both variable are connected.
1.3 Research aim
The aim of the study is to evaluate the importance of talent management and its different
approaches which are used by the HR of company in order to increase the organization
performance, A case study of Hilton.
1.4 Research objective
 To understand the significance of talent management.
 To identify the importance of talent management within hospitality industry.
 To examine various approaches of talent management and its impact upon business.
 To analyses some challenges which are face by leader/ manager/ HR while developing
talent management strategies at Hilton hotel, London.
1.5 Research question
 What is the significance of talent management?
 What is the impact of using talent management within Hilton?
 What are the different approaches o talent management that are used by HR of Hilton?
5

 What is the relationship between talent management and organizational performance?
1.6 Research rationale
The main aim behind conducting this study is to investigate about the role and
importance of talent management within the organisation and manner in which it help in
improving the overall performance of organisation. The main aim behind conducting this study is
to explore about several benefits, approaches and challenges involve in talent management so
that appropriate relation can be establish between the talent management and organisation
performance.
1.7 Chapter summary
From the above mentioned information it can summarised that this research helps in
evaluating the significance of talent management and the distinct approaches used by human
resource manager of company to upsurge the organization performance. (Sparrow and Makram,
2015). Apart from this, it helps investigator in understanding talent management and its
significance for firm and also assist in determining the challenges and strategies of managing
talent in the work place.
CHAPTER 2: LITERATURE REVIEW
2.1 Introduction
Literature Review is referred as the review of scholarly sources that gives an overview of
specific topic. It includes the process of systematic review of different articles, journals, books
and other sources related to the different themes of study area. It administers foundation of
knowledge on the topic (McDonnell, Collings, Mellahi, and Schuler, 2017). This project is based
on the topic “To evaluate the significance of talent management and its different approaches used
by HR of company to increase the organization performance, A case study of Hilton”. The
review of literature on different themes under this study are mentioned below:
2.2 Literature review
As per the view point of Prarthana Ghosh, (2019), Talent management is the methodically
organised process of bringing right talent on board as well as assist them to grow to their highest
extent keeping the objectives of organisation in mind. The process of talent management
includes determination of talent gaps, on board suitable candidates, grow them within system and
develop their required skills with future focus as well as motivating and engaging them to
6