Exploring HR Practices in a Maritime Organization

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The assignment content is related to a dissertation on human resource management practices, specifically focusing on whether the organization socializes its employees with service orientation and utilizes human resource information systems for delivering effective services. The content outlines the research methodology, including questionnaire and surveys, observations, and literature review. It also provides an outline of the dissertation, which consists of six chapters, and lists primary and secondary sources used in the study.

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Research Proposal
An Analysis of Human Resource Management Practices in Desin Holding Private Limited

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Table of Contents
Introduction......................................................................................................................................1
1.1 Background of the Project.................................................................................................1
1.1.1 Background information on the Organization...........................................................1
1.1.2 Justification of the Study...........................................................................................2
1.2 Research Objectives, Research Questions, and Hypotheses.............................................2
1.2.1 Research Objectives...................................................................................................2
1.2.2 Research Questions....................................................................................................2
1.3 Literature Review of the Project.......................................................................................3
1.4 Research Design Framework............................................................................................3
1.4.1 Qualitative Research..................................................................................................3
1.4.2 Qualitative Research..................................................................................................4
1.4.3 Research Methods......................................................................................................4
1.4.4 Data Collection Methods...........................................................................................4
1.5 Outline of the Dissertation................................................................................................4
1.6 Data Sources.....................................................................................................................5
1.7 Schedule of the Dissertation.............................................................................................5
References........................................................................................................................................7
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Introduction
Mostly all international trade in goods is shipped by sea. Thus, it can be said that ocean shipping
plays an essential and central role in the trade and economy of the world. Shipping trade is
generally divided into three different categories: general cargo, liquid bulk, and dry-bulk. The
whole shipping functions of the organizations mostly based on two principal modes which are
linear mode and the bulk mode. The linear mode principal serves the general cargo trade, and the
bulk mode serves both dry and the liquid bulk trades. Nowadays, shipping industry plays an
important role in the success of the countries. Shipping industry becomes one of the leading
fastest and largest growing industries (Wilson, 2014). The main reason behind the popularity of
shipping industries is that it helps the countries in expanding its export level. With the high
export, the countries can enhance the GDP of their countries.
1.1 Background of the Project
1.1.1 Background information on the Organization
Desin Holdings Private Limited was established in 1992 in Singapore. The organization is
especially dealing with different business activities such as ship management, shipping agency
services, worldwide ocean cargo transportation, and ship chartering. It is a subsidiary company
of China Dalian International Corporation (Group) Holdings Limited. The organization is also
focusing on the core business in Supramax bulk carriers among its fleet of vessels. It is also
going to expanding itself in other business areas area such as ship chartering, and ship
management (http://www.dasin.com.sg/services/ship-management/). The main motive of the
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organization is to expand the scope of vessel chartering and strengthening the management of the
enterprise so that it can provide greater safety to its customers.
1.1.2 Justification of the Study
The shipping industry is the main example of a worldwide industry now attached loosely to
national sovereignties. It is different from the other type of businesses such as auto companies,
and the fast-food chains. Due to the availability of such feature, human resource, and strategic
management has a key dimension of the industry. The twentieth century was the age of machine
but the twenty-first century will be the age of people. The motive behind conducting the study is
to identify best human resource management practices for the above-mentioned organization.
This will help the organization in the effective management of its human resources (Aisbett,
2015). The study discusses the assessment of human resource management practices in the
organization.
1.2 Research Objectives, Research Questions, and Hypotheses
1.2.1 Research Objectives
The main objective of the study is the measure the human resource management practices
followed by the Dasin Holding Private Limited. To fulfill the predetermine objectives the
organization formulates various other objectives which help the organization in achieving its
main objective.
1.2.2 Research Questions
Based on the above objectives the main research questions for this study can be following:
What are the current practices of the organization regarding human resources?
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What tools are utilized by the organization to measure the performance of employees as
well as providing training to them?
What are recent pay practices used by the organization?
1.3 Literature Review of the Project
Kundu (2007) said that shipping is one of the safest and most environmentally benign modes of
transport. It mostly focuses on the services of professional, telecommunications, and financial
areas. From the last half century, the shipping industry has experienced a great expansion in
demand showing the growth in the volume of seaborne trade. Progoulaki (2016) conclude that
job analysis is an efficient process of receiving relevant information about different jobs such as
information about the tasks which needs to be performed, and personal characteristics. Apart of
this, it is also considered as an efficient tool of sound HR management as it provides a deeper
knowledge of the different behavioral aspects and job-related employment decisions (Liu, 2016).
The introduction of gas-carrying capacity and containerization makes the shipping industry very
successful. The structure of shipping countries always changes with the changing in the
appearance of management companies. Caniëls (2016) said that it is necessary for the
organizations to develop customer-oriented workforce to deliver service quality. He said that
after hiring the appropriate candidate with the required attitude, organizations must provide
training to them.
From the last some decades the force majeure events have guided the shipping industry to focus
on its sea-growing manpower (Rana, 2015). Pawlik (2015) declares that if competencies are the
wheels for managing knowledge work, rewards both intrinsic and extrinsic are proves as engine
for motivation. This will enable them in focusing on overall human practices which facilitate
more profits to the shipping industry.
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1.4 Research Design Framework
Generally, there are two main types of the research which the researcher can conduct
accordingly; quantitative research deals with the numerical data, and the qualitative research
deals with the facts or ideas.
1.4.1 Qualitative Research
Qualitative research is mostly designed to reveal a target audience’s range of behavior and their
perception. It mainly utilizes the small group of people to support and guide the construction of
suitable hypotheses (Rau, 2012). The result produced with the help of qualitative research is
descriptive in nature rather than predictive.
1.4.2 Quantitative Research
Quantitative research is considered the systematic empirical investigation or observable
phenomenon. It is mainly designed to understand the underlying opinions, motivations, and
reasons. It provides insights into the main problem or helps to solve this problem by formulating
efficient ideas or hypotheses. It mainly utilizes semi-structured or unstructured technique. With
the help of quantitative research we are able to use different mathematical and statistical tools
and theories to analyze the gathered data.
1.4.3 Research Methods
The research will be conducted by utilizing both qualitative research and quantitative research to
gather the secondary data as well as primary data. This will help the researcher in collecting the
required data with higher accuracy.
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1.4.4 Data Collection Methods
In this project, the information and data are to be collected by using different primary or
secondary research tools. The questionnaire mainly includes three sections. The first section
include10 background questions and the second section included 22 statements about the human
resource management practices. The last and third section included 45 statements related to
employee service orientation. However, in this study the researcher covered only second section
which is related to human resource management practices. The respondents were asked to rate
statements on a five-point rating scale. The first point stands for strongly agree, second for
disagree, third for neutral, fourth for agreeing, and the last one stands for strongly disagree.
These 22 statements are following:
Variables Explanation
1 Is the organization develops front-line employees towards the company?
2 The company provides service orientation to leaders from top management
3 The company tries to lead with HR policies and effective development
4 The company continuously perform survey of employee attitude
5 The company has effective development and training programs for service
employees
6 The company has a pay for performance system
7 Performance appraisal is conducted on regular basis
8 The company has flexible working hours for some service people such as
physically challenged or women employees
9 The company pay effective or competitive salary to its employees
10 The company provide benefits such as incentive, bonus to its employees
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11 All working groups whether minority and majority have equal salary in the
organization
12 Is the organization perform job analysis continuously?
13 The organization performs planning for human resources continuously.
14 The organization prides special attention on service employees while performing
HR Planning
15 Is the organization has an efficient recruitment policy
16 Is it attracts service oriented workers towards its organization
17 The organization choose candidates on the basis of competence or service attitude
18 Is the organization has efficient HR information system?
19 Is service performance is considered while conducting performance explanation?
20 Is the organization provide large growth opportunities to its employees?
21 Is the organization socialize its employees with service orientation?
22 Is the organization utilize human resource information system for delivering
effective services?
Questionnaire and Surveys: It is very efficient and trustworthy method of collecting the
response of customers. This enables us in collecting the required data so that further steps
can be taken to implementation the desired project.
Observations: It can be of two types; observation through communication and interaction
or observation through no interaction or communication. In the research project, direct
observation method is applied to measure the employee’s response on the spot.
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Literature Review: It helps us in reviewing the assemble articles and the original research
conducted by the writers in the selected field. This utilized to study the past research
regarding the subject of the research.
1.5 Outline of the Dissertation
The dissertation mainly includes 6 chapters which are following:
Chapter-1 It mainly define the what dissertation is to be and how it will be conducted and why it
is conducted. It is the statement of an overview of the project.
Chapter-2 It defines the literature review about the human resource practices
Chapter-3 It is related to the research methodology of the study.
Chapter-4 It mainly defines the data collection and its analysis.
Chapter-5 This section defines the suggestions and recommendations to improve the human
resource management practices.
Chapter-6 It concludes the overall finding of the research study.
1.6 Data Sources
Most data for doing this study is collected from both the primary sources and secondary sources.
The background details and current situation of the organization obtained from secondary
sources and the responses of employees about human management practices are collected
through primary sources.
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1.7 Schedule of the Dissertation
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References
Aisbett, L. and Hoye, R. (2015). Human resource management practices to support sport event
volunteers. Asia Pacific Journal of Human Resources, 53(3), pp.351-369.
Caniëls, M. C., Cleophas, E., & Semeijn, J. (2016). Implementing green supply chain practices:
an empirical investigation in the shipbuilding industry. Maritime Policy & Management, 1-16.
Kundu, S., Malhan, D. and Kumar, P. (2007). HUMAN RESOURCE MANAGEMENT
PRACTICES IN SHIPPING COMPANIES. [Online] Available at:
http://www.delhibusinessreview.org/v_8n1/v8n1g.pdf.
Liu, C. L., Shang, K. C., Lai, K. H., & Lun, V. Y. (2016, May). Supply Chain Resilience and
Firm Performance in Liner Shipping Industry. In International Forum on Shipping, Ports and
Airports (IFSPA) 2015: Empowering Excellence in Maritime and Air Logistics: Innovation
Management and Technology.
Progoulaki, M., & Theotokas, I. (2016). Managing culturally diverse maritime human resources
as a shipping company’s core competency. Maritime Policy & Management, 1-14.
Pawlik, T., & Neumann, S. (2015). Implementation of CSR Aspects in Human Resources
Management (HRM) Strategies ofMaritime Supply Chain’s Main Involved Parties. Safety of
Marine Transport: Marine Navigation and Safety of Sea Transportation, 55.
Rana, S. (2015). High-involvement work practices and employee engagement. Human Resource
Development International, 18(3), pp.308-316.
Rau, B. (2012). The diffusion of HR practices in unions. Human Resource Management Review,
22(1), pp.27-42.
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Ship Management | Dasin Holdings Pte Ltd. Dasin.com.sg. Retrieved 2 January 2017, from
http://www.dasin.com.sg/services/ship-management/
Wilson, J. (2014). Human Resource Development Practices and Orthodoxies. Human Resource
Development Quarterly, 25(4), pp.493-497.
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Questionnaire
1. Did HR practices of the organization appropriate?
Strongly agree
Agree
Disagree
Strongly Disagree
Neutral
2. What tools are used by organization to measure the performance of its employees?
360 degree Appraisal
180 degree Appraisal
Other
1. Did employees are agree with the pay practices of the organization?
Strongly agree
Agree
Disagree
Strongly Disagree
Neutral
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1 out of 14
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