The Research Report Workbook

Research Report Workbook
Scenario
You are required to conduct research and write a report on one of the survey topics
for your Research Report. This workbook will assist you to
 the process of analysing a survey (primary research)
 determining an opportunity that you can research to provide information that
might be of value for your client
 conducting research using Internet search engines (secondary research)
 conducting research using Article databases (secondary research)
 writing an informal report
 capturing information as it is gathered in an Outline for a final Research
Report
Contents
These 3 Workshop Worksheets that you will complete each week will support you in
the completion of your Research Report. There is a Research Report Workbook
Guide that provides you with samples and advice for each of these components:
1. Workshop 1 Worksheet
 Part A1: SWOC Analysis
 Part A2: Survey Results Explained
 Part A3: Identify Opportunity
 Part B1: Informal Report of SWOC Analysis
 Part B2: Informal Report Outline
 Part B3: Informal Report Email
2. Workshop 2 Worksheet
 Part C: Articulating Research Goals
 Part D: Conducting Internet Research
 Part E: Keyword Search Strategy Chart
 Part F: Creating Search Statements
3. Workshop 3 Worksheet
 Part G: Article Database Research Log
 Part H: Search Results
 Part I: Research Report Outline

Workshop 1 Worksheet
Please submit this completed worksheet.
Part A1: SWOC Analysis
This section of the worksheet uses the Analysing Surveys and SWOC Analysis
guides from the learning materials.
 Indicate the survey topic you are investigating:
The survey topic is the communication skill
Complete the table below:
 Analyse the results of your survey to determine if question are a strength or a
weakness for the client
Questi
on
SWOC Analysis:
Strength /
Weakness
Evidence: Explain your analysis and
the reason for your decision for
strength of weakness
QA. Use of plain language The use of plain language has been
considered as the strength because 55
people among 80 have responded to this
question equalling 69 % of strength. 55
people answered to this question to be
very important. Hence, this is the strong
point that is important for the
communication skill survey. The studies
and the practical knowledge show that the
more the language will be lucid and
simple, the more the communication will
become smooth and easily understandable.
QB. Ability to use plain
language
In terms of their ability to use plain
language in the communication course,
46% people have answered to the very
strong option signifying that 37 people
have selected this option. This is another
strong point which shows that most of the
people are able to use plain language in
the communication course. This symbolises
that they find the plain language to be
easily accessible, understandable and
deliverable which the most important
aspect of communication is.
QC. Ability to use plain
language
In another question people numbering 4
among or 5% of the whole population have
shown weakness in their ability to use plain
language in the communication course.
QD. Instructions received Also 46% answered that they have
Communications Dept. 2

on language received proper instruction on the
communication course in terms of
language showing that there is
improvement required.
QE.
QF.
QG.
QH.
QI.
QJ.
Communications Dept. 3

Part A2: Survey Results Explained:
Based on your analysis of the weaknesses and strengths in the survey,
 transform the analysis into an Outline of how you would explain the analysis
to the client
 do not simply list the information in the order in which the questions are
presented
 look for patterns that highlights the strengths and weakness from the survey
This section of the worksheet should be considered your “outline” for the email you
are asked to write for the instructor in Part B.
Outline: Survey Results
The development of the communication skills in various aspects of life starting with
the professional career to the social gathering the family life is extremely important
step. As a contrast people really are dependent on sharing the information, the
result of which is that good emphasis is put on achievement of good communication
skill the good written and verbal communication are extremely essential in terms of
delivering and understanding information faster and properly. As a contrast the
poor communication skills can live in a negative impact of the delivered message
that can result in the misunderstanding of organisation. In the way of
communication skill I have found that most of the people support using plain
language in their way of communication. Also, 5% of them are neutral regarding
using clean language 2% find it quite an important subject to be focused on. Also
regarding how the respondent started themselves for their use of plain language
38% answer that they have very strong ability, 31% responded as they have
somewhat strong ability, 18% of them responded to be strong, 9%, weak and 5%
responded that they have very weak ability to use plain language. Regarding how
much amount they have received as an instruction on the language in the
communication course 46% found it about right 31% showing that they need a little
more, 9% show that they need a lot more. So these are the survey results where
the strength is that most of the people consider the plain language important and
easily deliverable along with the fact that people also have strong ability of
delivering clean language but weakness is that few people do not receive proper
instruction on the language in the communication course which should be address
fast.
Part A3: Identify Opportunity
Based on your explanation of the weaknesses and strengths in the survey,
Communications Dept. 4