Digital Technology in the Workplace: Benefits and Impact

This article discusses the benefits and impact of digital technology in the workplace. It explores how digital technology improves communication, efficiency, and overall business operations. It also highlights the ways professionals and organizations can leverage digital technology for success.

Research skill 1- Skills for
Higher Education

TABLE OF CONTENTS
REFERENCES...........................................................................................................................7

From last many decade, information and communication technology provides
increasingly large competence to society. In the same way, advance technology plays a vital
role in order to sustain the brand image of a business. In different workplaces companies uses
digital platform in order to improve the business operation. Hence, in the same way, current
study is also focused upon digital technology and how it benefit to professionals in workplace
and organization.
Digital technology are electronic tools, device and resources which generate and
process data. For example social media, online games and mobile phones etc. Also, it enables
different amount of information which can be compressed on small storage device that can be
easily preserved and transported. In addition to this, digital technology further transformed
how people communicate, learn and work. So, society and companies are benefitted by using
digital technology, along with offer various learning opportunities as well. Hence, variety of
organizations recruit experts and professionals who possesses strong ability of digital
technology that directly cause positive impact upon business.
Digital technologies assist to improve the overall business operations (Sternard,
2020). With regard to the same, technology helps to track and streamline the process and
maintain the data flow. In addition to this, company can easily manage the contacts and
employee record that helps to decrease the operation’s cost as well as assist to grow rapidly in
near future. For example, technology like email make the smooth flow of communication
about business operations which causes direct impact over the business productivity. As
technology has taken center stage and there is a continuous shift in the workplace that
promote employers to involved within cloud based collaboration tools. Secondary research
also reflected that 79% of senior manager believe that digital technology promotes them to
work anywhere at any time (Cottrell and Morris 2012). Whereas 86% of the professionals
though that most of the successful companies would be willing to make transformation.
Password protection is one area of digital technology that can benefit the workplace.
It is so because it helps to prevent the data from third party use and this in turn cause positive
impact over workplace. Therefore, it is necessary for the companies to implement the key
measures which include user authentication, identity assurance, data loss prevention etc.
Also, it is examined that there are many advantages of using technology at workplace
such that improve communication. In big firms, there are variety of virtual communication
tools exist and it allows employees to communicate in different ways. Implementing

technology at workplace will help professionals to increase efficiency and productivity
because it permits interaction between employees and employers.
Apart from this, with the help of effective digital technology, professionals encourage
innovation and creativity so that they access to different business technology tools which
assist to increase efficiency. Hence, offering new technology will assist to enable employees
to product better work in order to encourage healthy competition as well (Sternard, 2020).
Professionals uses digital technology such that social media in order to grab attention of
many customers towards it. Such that they design the blogs and advertisement in unique
manner that assist to improve the results and meet the business objectives as well. The tools
are assist professionals to discover opinion and research on specific topic that assist to
implement strategy for business success. Also, it helps to increase the knowledge and skills of
professional which further used in their career path as well.
Professionals at workplace uses different digital technology that brings teammates
near and far together with communication software. Such that due to the pandemic time, most
of the organization’s professional uses Zoom and Slack that helps to improve the team
productivity. It is determined that communication crucial for improve the proficiency of
team. Hence, installing different application will help to improve the performance and boost
the internal communication as well.
In manufacturing industry, every second is important and that is why professionals
use digital technology in order to make every second count using time tracking tools i.e.
Toggl. Through this tool, company solve the problem of low productivity and also allow to
enter, start and stop tracking task quickly (Evers, Cunningham and Hoholm, 2014). This in
turn assist to manage workflow of whole team and getting in-depth insights on profitability of
a company as well. So, it is clearly reflected that using digital technology lead to improve the
overall performance and complete the task within a short time as well.
Professional use cloud based project as a digital technology in order to stay organized
across workflows. Top companies like Google, Microsoft uses cloud to manage the workload
as well as improve the productivity of a business as well. Beside this, companies operating
under retail sector are also uses digital technology such that Tesco, Marks and Spencer uses
range of social media marketing that helps to attract range of workers towards it.

Hence, it is clearly analyzed that with the help of effective digital technologies
professionals tries to provide a positive working environment to their employees and this in
turn leads a business towards further level of success (Briken and et.al., 2017). Moreover, it
is analyzed that range of technologies are implemented by the professionals in order to
improve the business operations. Such that robots are used by the hospitality industry in order
to provide effective customer service and this in turn improve the overall brand image of a
company in better manner.
In addition to this, Internet of Things is another different digital technology that helps
to provide all the offered product and services to customer easily and this in turn assist
professionals to increase the brand image and draw attention of many customers towards it as
well. This is also supported by Hatlevik and Christophersen (2013) that with the help of
advance technology company is able to opening the door of globalization and employee
engagement as well. With the help of digital transformation, organizations are completely
change and this in turn leads to improve the greater resource management as well. For
example, Tesco is operating at different countries and that is why, it recruit the employees by
using online screening (using specific application). This in turn helps HR professionals to
save time and select the best candidate who promote the business at further level of success.
Therefore, it is critically evaluated that some time, professionals did not identify the best
candidate due to not implementing any digital technology and this in turn affect the business
performance as well.
Professionals of top companies are uses digital technology in order reduce the
operating cost and improve efficiency as well. Such that it enable the efficient cost
management which implies more effective control upon the sales and production that assist to
create more revenue sources as well. So, it is reflected that if professionals encourage the
digital culture then it assists to improve the employee performance and also take a business at
further level of success. Hence, employee also learn different things and improve their
learning which will assist in their future career path as well. So having a new digital
workplace will lead a business towards further level of success and also improve the overall
business operations in positive manner. On the other side, in education industry professionals
uses digital technology in order to keep, store the document that helps to run operations in
smooth manner. Also, most of them offer online classes that helps to adjust the time as per
the student’s flexibility. So, it is analyzed that professionals and student within education
sector are benefitted by implement the advance technology at workplace.

There are many challenges faced by organization in the context of digital technology
which includes entities do not have experts or professionals who know how to run a system
and that is why, they do not implement any technology. Moreover, it is also examined that
professionals understand the global complexity and also creates solution by using such tools
into the workplace by complying with real world experience. Also, with the help of virtual
simulation most of the professionals support the business to meet the define aim and target
with a specified deadline as well. As compared to pastime, companies and professionals are
relied upon manual data, but with the evolution of modern era, every company focused upon
the ways through which they take a business at different level in order to stay ahead at
competition (Stroud and Weinel, 2020). Hence, to minimize the gap between the times, it is
essential to use digital technologies by professionals in order to meet the demand of
customers. Also, this provides great access to professionals and customer to access, create
and participate in global digital media culture as well.
By summing up above report it has been concluded that digital technologies plays a
vital role in the success of a company. Essay summarize that there are number of ways that
support professionals in order to generate the best outcome such that it helps to improve the
communication and improve the efficiency as well. Hence, the study reflected that
implementing digital technologies assist to improve the overall performance of a company
and engage the employee towards work as well.

REFERENCES
Books and Journals
Abadi, Z.M., Dirani, M. and Barhate, M., 2020, February. Impact of Technology on Informal
Learning and Self-directed Learning in the Workplace: A Litearure Review. In annual
meeting for the Academy of Human Resource Development International Research
Conference in the Americas, Atlanta, February (pp. 26-29).
Briken, K. and et.al., 2017. Labour process theory and the new digital workplace. Briken at
al, pp.1-20.
Cottrell, S. and Morris, N., 2012. Study skills connected: using technology to support your
studies. Macmillan International Higher Education.
Evers, N., Cunningham, J. and Hoholm, T., 2014. Technology entrepreneurship: bringing
innovation to the marketplace. Macmillan International Higher Education.
Hatlevik, O.E. and Christophersen, K.A., 2013. Digital competence at the beginning of upper
secondary school: Identifying factors explaining digital inclusion. Computers &
Education. 63. pp.240-247.
Sternard, D. 2020. Effective management. [Kortext custom pages 208-214]