This presentation discusses the role of communication in the workplace, its impact on productivity, and strategies for improving communication. It also discusses the benefits of effective communication and methods for promoting it.
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Introduction Communication is process of transmitting the information It helps the employees to understand the co-worker and work with collaboration. Improves the working competencies which reflect on the job performance. The present presentation sheds the light on the role of communication in the workplace.
Role of communication at workplace Stimulates honesty, productivity and obligation of the individual at the workplace. Grows the trust among employees and which positively affects the employees’ involvement with the organization (Thomas, Zolin & Hartman, 2009). Deal with the situation of workload, demotivated employees and low customer satisfaction (Ter Hoeven, van Zoonen & Fonner, 2016).
Good communication The flow of right information High level of Empathy Appreciation at workplace
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Bad communication Incorrect massaging Ineffective language Frequent interruption Avoiding direct contact
Impact of bad communication at workplace Productivity of workplace Adversely influence the skills of employees Delay in projects Quality of outcome Low employees’ engagement High absenteeism High employees’ turnover
Strategies for the improving communication Encouraging teamwork activities Technical advancement
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Cont… Meetings in regular time span Employees’ involvement
Benefits of effective communication in workplace High productivity Enhance the workforce competencies Reduces the chances of conflicts High-quality performance of employees Streamline the business operation
Methods for promoting effective communication Integrating team building games at the workplace Suggestion from the employees for improving communication Regular communication related to the allocated task
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Recommendations Use multiple channels for communication Use video conferencing Use both verbal and non-verbal communication
Conclusion Workplace communication is significant for both employees and organization. Communication is crucial for streamline the business operation. It is significant for the development of employees. Thus, the consideration on the establishment of effective workplace communication is imperative. Teamwork at workplace is the key for promoting effective workplace communication
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Cont.. Day, A., Scott, N., & Kevin Kelloway, E. (2010). Information and communication technology: Implications for job stress and employee well-being. InNew developments in theoretical and conceptual approaches to job stress(pp. 317- 350). Emerald Group Publishing Limited. Dyer, W. G., & Dyer, J. H. (2013).Team building: Proven strategies for improving team performance. John Wiley & Sons. Gregory, K. (2011). The importance of employee satisfaction.The Journal of the Division of Business & Information Management. Retrieved March,5, 2014. Marchington, M. (2016). Employee involvement. InEncyclopedia of Human Resource Management. Edward Elgar Publishing Limited. Mishra, K., Boynton, L., & Mishra, A. (2014). Driving employee engagement: The expanded role of internal communications.International Journal of Business Communication,51(2), 183-202.
Cont… Rajhans, K. (2012). Effective organizational communication: A key to employee motivation and performance.Interscience Management Review,2(2), 81-85. Sergeant, J., & Laws-Chapman, C. (2012). Creating a positive workplace culture.Nursing Management (through 2013),18(9), 14. Ter Hoeven, C. L., van Zoonen, W., & Fonner, K. L. (2016). The practical paradox of technology: The influence of communication technology use on employee burnout and engagement.Communication monographs,83(2), 239- 263. White, C., Vanc, A., & Stafford, G. (2010). Internal communication, information satisfaction, and sense of community: The effect of personal influence.Journal of Public Relations Research,22(1), 65-84. Thomas, G.F., Zolin, R., & Hartman, J. L. (2009). The central role of communication in developing trust and its effect on employee involvement.The Journal of Business Communication (1973),46(3), 287-310.