ROLE OF EMPLOYEE ENGAGEMENT IN IMPROVING ORGANIZATIONAL

Running head: ROLE OF EMPLOYEE ENGAGEMENT IN IMPROVING
ORGANIZATIONAL PERFORMANCE
ROLE OF EMPLOYEE ENGAGEMENT IN IMPROVING ORGANIZATIONAL
PERFORMANCE
Name of Student
Name of the University
Author Note

ROLE OF EMPLOYEE ENGAGEMENT IN IMPROVING ORGANIZATIONAL1
Abstract
Employee’s engagement refers to the relationship between the organization and the
employees. The term employee’s engagement therefore refers to an employee who feels engaged
and enthusiastic about his work. The main aim of the paper was to identify all those factors that
leads to employees engagement and therefore improved performance of the employees within the
organization. The paper discussed and proposes about the ways in which an organization can
improve its employees engagement such as by providing the employees with a work-life balance
and moreover the paper has also made use of advanced research methods for the purpose of this
study.

ROLE OF EMPLOYEE ENGAGEMENT IN IMPROVING ORGANIZATIONAL2
Table of Contents
Introduction......................................................................................................................................2
Background of the study..................................................................................................................2
Statement of problem.......................................................................................................................3
Research aims and objectives..........................................................................................................3
Research questions...........................................................................................................................3
Literature Review............................................................................................................................4
The concept of employee engagement............................................................................................4
Personal resources of the employees...............................................................................................4
Job importance.................................................................................................................................4
Career development opportunities...................................................................................................5
Open communication within the organization.................................................................................5
Work-life balance............................................................................................................................5
The work relationships existing between the superiors, subordinates and the peers.......................6
Values and ethos of the company....................................................................................................6
The relation between employee engagement and organisational performance.............................10
Methodology..................................................................................................................................15
Research philosophy......................................................................................................................15
Research design.............................................................................................................................16
Data collection method..................................................................................................................17

ROLE OF EMPLOYEE ENGAGEMENT IN IMPROVING ORGANIZATIONAL3
Sampling method and sampling technique....................................................................................17
Data analysis technique.................................................................................................................18
Research ethical considerations.....................................................................................................18
Limitation of the study...................................................................................................................19
Proposed timeline of the study......................................................................................................19
References......................................................................................................................................21

ROLE OF EMPLOYEE ENGAGEMENT IN IMPROVING ORGANIZATIONAL4
Introduction
Employee’s engagement refers to the extent to which the employees feel committed to
their organization and feel passionate about their work. However this term is not similar to
employee satisfaction as the concept of employee satisfaction only studies the happiness of the
employees in relation to their work. Therefore employee’s engagement is the study of the
relationship between the employees and their organization. However, presently businesses are
facing issues related to lack of employee engagement and as a result the organizational
performance is being adversely affected.
Background of the study
There have previously been many researches in order to understand the relationship
between employees engagement and employees performance in the organization. One such study
had been done by professor Kazimoto (2016), to study the relationship between employee’s
engagement and organizational performance in the retail enterprises. He aimed at understanding
all those factors that contributed to the employee’s engagement through non-financial factors in
the retail sector and the way it has an impact on the organizational performance. Further from the
research, it has been found out that the employees are lacking satisfaction at their jobs because
they are not getting a proper work life balance. Work life balance refers to the balance that an
employee’s wants to have while working in an organization or it is the equilibrium that an
employee seeks between their personal and professional life. Another study had been done Gupta
and Sharma (2016), in order to understand the way corporate social responsibility contributes to
employees engagement and ultimately to organizational performance. According to this study

ROLE OF EMPLOYEE ENGAGEMENT IN IMPROVING ORGANIZATIONAL5
one of the major factors affecting the employee’s engagement is that of corporate social
responsibility.
Statement of problem
In the present business world, it has become difficult to keep the employees engaged in
the organization for a long period of time and that is affecting the organizational performance.
The top management fails to recognise all those factors besides the monetary factors that can
have an impact on the employees engagement that ultimately contributes to organizational
performance. For instance, the top management fails to recognise the importance of work life
balance and its impact on the employee’s job satisfaction and engagement. Therefore it is
necessary to understand all those factors affecting employee’s engagement in the organization
and its relationship with organizational performance. In fact employee’s engagement is one of
the most important factors affecting the employees performance in the organization.
Research aims and objectives
The main aim of the paper is to discuss about the importance of employees engagement
and its role in determining the organizational performance.
The research objectives includes-
1.) To understand and analyse the importance of employees engagement
2.) To examine the role of employees engagement in determining the organizational performance
3.) To suggest the probable factors contributing to the employee’s engagement within the
organization.